Vodafone — non valid recharge | |||
i have searched this link(https://shop.vodafone.in/shop/prepaid/mobile-internet.jsp) for a recharge option and find a plan of 199 of tariff 1gb 2g data plan and 10 vodafone to vodafone minutes at night at around 6.08 pm on 11th july, 2015. my recharge was successful, but it was showing an another plan of roaming facility. when i did contact with the customer care they refused to agree and within a minute the link updated while i was in call with the customer care. after several requests customer care refused to refund r take any action. every time there were refusing me telling there was no availability of supervisor or senior. Which means they are clearly refusing my requests which they are not supposed to do as a service provider. please take any sharp action that no other customer get refused. thank you. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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