[Resolved] Vodafone — Security deposit not being returned for past 4 years | |||
I converted my number from postpaid to prepaid in 2010. I received a cheque of Rs.273.61 which was the extra amount paid to vodafone. Details of cheque : Date : 24 feb 2010 Ref no. [protected] Lot no. 37 Cheque number : 055621 I could not encash the cheque within 6 months. After that, ever since, i had been going to vodafone store (lajpat nagar, New Delhi) and a number of complaint request generated but never i got the new cheque. I still posses the original cheque. In my last visit to vodafone store i spoke to Fahad (lajpat nagar, New Delhi) I am tired of visiting the vodafone store and calling customer care for this. Request to seriously address the concern. PS - I need the new cheque in my name as previously the number was in my elder brothers name who is no longer in india Was this information helpful? | |||
Jan 15, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support May 12, 2014 Vodafone India Customer Care's response Hi Pankaj Dugar, Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1ol0uP3 Regards, Vodafone Verified Support May 13, 2014 Vodafone India Customer Care's response Hello Pankaj Dugar, We were not able to speak to you when we called 9****8***8 & 9****7***2. Please share with us the right time between 9 AM to 6 PM when we can speak to you. The Service Request Number for your reference is[protected]. Regards, Vodafone. Verified Support May 17, 2014 Vodafone India Customer Care's response Hello Pankaj Dugar, We were not able to reach you when we called the number you shared with us. We regret to inform you that we cannot refund the amount on any other person name except the owner of the number. Please suggest the best time between 9 AM to 6 PM when we can speak to you. The service request number for your reference is[protected]. http://bit.ly/1ol0uP3 Regards, Vodafone. Verified Support May 27, 2014 Vodafone India Customer Care's response Hi Pankaj Dugar, Thanks for your time on call, please send the scan copy of the cheque to nodal.[protected]@vodafone.com so that we can work on your concern and help resolve the same. The service request number is[protected]. Regards, Vodafone | |||
 5 Comments | |||
Comments
Please call me tomorrow around 2pm.
It is fine, you can give the cheque in the name of the owner only.
Awaiting your response
It is fine, you can give the cheque in the name of the owner only.
Awaiting your response
Waiting for your call but no call back yet.
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