Vodafone — Sim swap / misleading with my number | |||
Dear Vodafone/Idea telecom authorities Malpractice/Simswap/Fraud done with my contact Number [protected]. Its been a long time that i was operating this vodafone number [protected] registered under my name and the services were also functioning properly, but there has been some recent malpractise with my registered number [protected]. The mobile no is now active but no more registered under my name the number is now activated/registered under some "BSNL Company name" As soon as my network disappeared i contacted vodafone customer care and i came to know that i might have to change my simcard as it might be some problem with my card, i informed them as it is lockdown here i cant get sim right now please help. They said sir you have to get a new Sim after lockdown its the only wayout. And now when lockdown is over i went to vodafone gallery and got this shocking news that its currently not registered under my name. And this was done without giving any prior notice of transferring my number to any other holder the activity of transferring number to another holder has been practised unofficially certainly the vodafone team must be involved in doing so this is not expected out from such a mobile operator. The number has been transferred using My original documents as fake dummy documents for which the vodafone team must be accountable as the registered details are with the vodafone team only this unofficial practise may lead to manny evil activities in society which directly Involves Vodafone team in it Therefore request you to take a strict and official actions against the People/Team involving in this concern and transfer number under my name again. Awaiting for quick and prompt response Thanks in anticipation Mt alternate number is [protected] Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. Verified Support Aug 30, 2020 Vodafone India Customer Care's response Dear Customer, We have tried contacting you at 08:56 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance. Regards, Snehal | |||
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I had police compllaint.
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