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[Resolved]  Vodafone — Tele-verification call to 59059 dropping

Address: Gandhinagar, Gujarat

I got a new Vi sim card yesterday. I was told that the sim will be activated within 2 hours and then I have to dial 59050 for tele verification. I have tried for more than 10 hours - but upon dialing 59059, the call keeps dropping. I am not able to complete verification. There are network bars showing on my phone for the sim, but I am not being able to get through to 59050 for tele verification. The Vi agency I got the sim card says that the number I got is showing activated in their system. Vi customer care so far has been of zero use.
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Aug 5, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2020
Vodafone India Customer Care's response Dear Customer,

As per our records, your number is showing inactive. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
 
3 Comments

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Comments

I got a new Vi sim card. I was told that the sim will be activated within 2 hours and then I have to dial 59050 for tele verification. I have tried so many times but after selecting the language it quote that "this is for only tele verification call 199 for more details" and the the call getting ended every time. The network bar is showing full bars. I tried calling so many times but it happened every time. Then I called 199 but said that i have to do tele verification through 59059. I don't what to do anymore. Hope I'll get some resolvement through here.
Reply
I got a new Vi sim card. I was told that the sim will be activated within 2 hours and then I have to dial 59050 for tele verification. I have tried so many times but after selecting the language it quote that "this is for only tele verification call 199 for more details" and the the call getting ended every time. The network bar is showing full bars. I tried calling so many times but it happened every time. Then I called 199 but said that i have to do tele verification through 59059. I don't what to do anymore.
Reply
I ported my sim to VI. Whenever dialing 59059 for tele verification. I have tried so many times but after selecting the language it quote that "this is for only tele verification call 199 for more details" and the the call getting ended every time. The network bar is showing full bars. I tried calling so many times but it happened every time. Then I called 199 but said that i have to do tele verification through 59059. I can not do anything. Please guide me.
Reply
Sadaf Shakil's reply, Sep 17, 2022
Brother Your problem is resolved or not because I am facing same problem help me

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