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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Mumbai
Mumbai City District
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400013

Vodafone India reviews & complaints page 108

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Address:Kalyani appartment indira bridge ahmedabad
Website:Vodafone data pack

Hello...i didnt received my balance of 16rs yet which i had done yesterday...also i didnt received a balance of 299rs in my mothers phone ...i dont know whats going on...such a fraud company it is!!! HATE THIS COMPANY...
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R
rrahuls
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection /connection not working/service barred

Hello, i am suing vodafone prepaid number([protected]) from last 8 year and regulariy rechared this number, on 09/09/2020 i rechared this number with rs 39 and on same date company discontinued all the service of this number without any prior intimation then i went vodafone store three time but they does not sort out my problem. this number is very important for me because it registered in various places like in aadhaar number, bank, internet...
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S
Swastik Vijay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network problem

Address:vishnu garden, sector-105, gurgram -122006

My name is swastik vijay. my contact number is - [protected]. your company promise customer give better netwrok. but i facing call drop problem or network issue, company not given better quality network. also i complaint these problem in my company but they cann't solve. i living in now a days near by suraj memorial school, sector-105, gugram -122006....
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C
Chandrasekaran Sr
from Chennai, Tamil Nadu
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Charges on change of plan-MY no :9543403426

Address:C-2, GREEN'S RIVIERA, NO 75, DR RADHAKRISHNAN SALAI, PALANIAPPA NAGAR VALASARAVAKKAMocia

Charges of Rs.3000 for change of plan was agreed by me under compulsion .I had unintentionally changed the plan by mistake and paid extra charges. I tried to change the plan on line un successfully. Under pandemic situation i could visit vodafone store very recently.I feel that
1.the amount is arbitrary and restrictive trade practice.
2.My usage is nil or very minimal during the period.
3, I am a senior citizen.
4.I...
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C
Chandrasekaran Sr
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges on change of plan-MY no :9543403426

Address:C-2 GREENS RIVIERA, 75 DR RADHAKRISHNAN SALAI, VALASARAVAKKAM

I had unintentionally migrated to a higher plan by mistake at the touch of a button. A month after a higher bill I had opted for change of plan to my old plan. That did not happen. Under the covid pandemic situation and being a senior citizen I was unable to personally visit vodafone store, .Very recently i had visited the store and got my plan changed to old one. In this process i had out of compulsion agreed for the charge of Rs.3000/I...
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M
Mohammed Nihal M
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducting money from balance by sending unwanted games message

10 rupees has been deducted from my account on july 07th, i got an sms saying "thank you for downloading carban_game from carbun8. You have been charged rs.10". Without my confirmation how it will happen, same thing happened on jun16th aswell. When i called the customer care, their representative said they will deactivate the service and not able to refund the money....
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S
sandys2887
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deductions

Rs 49 has been deducted from my vodafone prepaid mobile number [protected] for download of some app which I didn't downloaded but customer care is saying it is downloaded, I m using different service provider for internet then how can balance deducted from this mobile number, no solution was provided by the vodafone...
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A
Ashwani Kumar Choubey
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Wrongfully amount deduction

Dear Customer Support Team,

It is unfortunate to come across such incidents were balance gets deducted without my consent.

15 rs got deducted from my main balance and I got a message saying that I have downloaded the app called as fun portal from CARBUN8.

I would like to let you know that I am unaware of the same and has not downloaded any app, not clicked on any ads or used a service for which...
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D
dhirendra rajput
from Sidhi, Madhya Pradesh
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Vas activated without consent

Address:C/o Arun Singh Chauhan, Munni Bai Colony, Near Harijan Thana, Arjun Nagar, sidhi, mp 486661

Today I had received a message at 2.07am. While i was sleeping, so how could i activate this service..
So plz stop this service and refund my money...

Hello!
Thank you for downloading contentDesc from SK_Mobi.
You have been charged Rs. 7
Your balance is Rs. 67.86
Reg.
Dhirendra Rajput
[protected]...
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I am unable to send Port message to 1900 to generate UPC.
It fails and gives me Message could not be sent error immediately.
I am able to send any other message to any other number. I want to leave vodafone postpaid.
This is outrageous as to how they are blocking us.
My bills are clear. Nothing is due....
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D
Dwij123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra amount charged on bill

I have been charged Rs. 819+ gst extra on my monthly bill and it's showing an outgoing call on 53516 for 90 min 34 secs which is a doc number but we haven't called this number anytime. Kindly look into this matter and let us know what's wrong. Highly disappointed with these types of services and fraud from a highly reputed company....
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S
Siddhartha Parida
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid Bill Complaint

I got 2 Vodafone numbers.[protected]Primary number) and another is the secondary number. Both activated with 399 RED plan. Later as per executive guide I did those converted to family plan. In this plan I have to pay 399 for the Primary number and 199 to the secondary number.

Plan was converted but the Secondary phone number conversion has not done properly. So, I was getting 399 + 399 + taxes every month though it was...
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Irshad Siddiqui
from Deoria, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs 555 Special offer double data and 84 days validity not given by company.

Hi,
I regret to inform you that I create my spacial offer through whatsapp so my spacial offer was Rs 555 recharge 1.5 Gb double data and 84 days validity but I got only 1.5 gb data and 77 days validity . I complaint customer care 198 and also company email [protected]@vodafoneidea.com but they not resolve my issue and when I track my complaint status it's showing Successfully resolve your complaint.
Offer screen shot in...
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V
Vinayv009
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Puc not generated due to contractual obligations

Hi I am fed with the vodafone service i switch from vodafone to idea due to network issue and billing issue now they got mereged with idea and now i am facing again network and net issues and due to covid 19 i am shifted to my state M.P and i am want to port my number but not able to generate PUC .such a pathetic service and even customer support are not able to help in the same what are the sense if getting such kind of service after paying...
+1 photos
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R
roshiliantony
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary balance deduction

I would like to register a complaint against VodafoneIdea.

I got this message while I was using Instagram today. “Hello!
Thank you for downloading CARBAN_GAME from CARBUN8.
You have been charged Rs. 15
Your balance is Rs. 7.42”

Not only do I not download games in my phone, I do not even click on any links. I called VI's customer care and they told me that its a third party app and they...
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Address:Hyderabad, India

When I dial any call I am getting an advertisement message from Vodafone and it is taking more than 30 seconds. Even after that the number is not dialled. Basically outgoing calls are not going. I have recently recharged my phone....
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SPB49755
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance Deducted For DINDO_MP3_20.

I had recharged Rs. 95 on 19/09/2020 and I got Rs. 74 talktime and 200 MB data. Now, my data balance is 0.11 GB out of 0.20 GB. But, on 01/10/2020, 02:46 P.M., my Rs. 20 balance was deducted for DINDO_MP3_20 from my Vodafone Number automatically. Before that day and time my balance was Rs. 73.20, But after that day and time my balance was Rs. 53.20. I called Vodafone Complaints Number, but they're not giving me my Rs. 20 balance back. I don't...
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Address:G.T Road, Golapbag Sharatpally Amtala

I, biswajit das, have attempted to recharge my mobile number [protected], [protected], through online vi website of my mobile on 1st oct 2020. I paid successfully rs. 48. I have got a message that 217: sorry! This recharge is not available. Txn num. Onr[protected]. ....
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Address:Hyderabad

Hi, I want to port out from your network to another network, but upc code is not generating, Please check and let me know.. what is the issue.

while im sending a msg for porting code, I Get reply like '' There are subsisting contractual obligations with your service provider ''

Please check and sortout my problem. I Have completed 120 days on the same network. and paid the due bill amount also...

Name:...
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A
Adarsh I V
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Unfair deduction of money

I got message that i have enabled Fun Portal from CARBON8 and my account balance has been deducted by 10 rs though i have'nt clicked any link or use any such service from VI. This is complete fraudulent as i have been charged money for something i have'nt enabled or even searched for from the company service....
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