[Resolved] Vodafone — unethical deduction rs 24 from my vodafone account balance

sanju_bhow

from Kolkata, West Bengal

Address:

827004

It's very surprising that every month vodafone has been deducted rs 24 from my account balance in-spite-of recharge every month. Last month same thing happen after raise complaint to appellate. [protected]@vodafoneidea.com they refunded the same amount in my account. Same thing happen in this month. Now thay are refused to refund my money. Rs 24 is not at all big issue for me but why this kind of malpractice happen? I want justice.
Name sanjay bhowmick
Vodafone mobile no [protected]
Circle: bhiar and jharkhand

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Mar 24, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Feb 19, 2019

Updated by sanju_bhow Attached the mail communication herewith.

Feb 20, 2019

Updated by sanju_bhow In-spite-of my recharge every month how Vodafone additionally deduct every month. As per the rules from TRI you have to recharge every month to maintain incoming facility. Yes this is applicable who have not recharge or occasionally recharge, How is it applicable to me who recharge on time every month. I had continue stick to Vodafone applet over mail but they are not pay heed to me till date. Please treat this matter as serious and urgent.

Verified Support

Feb 21, 2019

Vodafone India Customer Care's response Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

Feb 26, 2019

Updated by sanju_bhow I am still awaiting for your response. How long shall I have to wait?

Regards,
Sanjay Bhowmick