Vodafone — unjustified disruption of service

Address:

New Delhi, Delhi, 110093

I recently ported my number [protected] from airtel to vodafone, the sim card was delivered to me at my home and the person took all relevant documents directly from me including my adhaar verification and a copy of my address proof (Rent deed).

During the process he had entered the pin code incorrectly as 110020 instead of 110093. Although the correct pin was mentioned in the rent deed attached.

After about 2 months o[censored]sing this vodafone sim card, on 4th october 2017 i received a call from vodafone saying that my number needs reverification of address. I told them to do whatever was needed and ask if i need to provide any help.

No one turned up for verification but my outgoing and internet was barred from 5th october.

Despite repeated requests for completion of the requisite verification the company neither completed the process of verification nor did they resume my service. I also visited the nearby vodafone service centre for help but to little avail.

I suffered a lot of difficulty and embarrassment in view of my phone being barred. Moreover i was made to suffer because of the mistake committed by the company executive.

I requested for a port out back to airtel but was denied that saying that i need to be part of the network for a minimum 3 months before i can opt for port out.

This filthy company is fleecing people of their money and provides a very # service. Every time i call they talk sweet and assure resumption of service in 2 days time but a full week has gone by with no relief in sight. The most worthless telecom company in india.

I request you to kindly take them to task for the same.

Thanks

Dr zuhaib ahmed wani
[protected]

Gtb enclave,
Dilshad garden
New delhi