Vodafone — upc code not received after main attempts

Dear concern,

I am varun kumar sharma, using vodafone mobile number [protected]. I am not happy with there services. Signal not proper, voice cracking, internet speed issue. So i want to port my number to another operator. But after many times i send "port" to 1900 i didn't get any upc code. I paid my all bills in advance and my current bill shown rs. -56 which due on 31july. I paid my all dues in advance. They replied upc cannot be generated for the reasons: (1) payments outstanding.

I attached here with snapshot of my current outstanding amount which is in negative. And snapshot of message send for port and there reply.

I request you to please look into this matter and help me out.

Thanks and regards,
Varun kumar sharma
[protected]
+3 photos
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Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2020
Vodafone India Customer Care's response
Dear Customer,

Please be informed that as your number is corporate so requesting you to write the mail to Corporatecare.[protected]@vodafoneidea.com from Authorized Signatory. So we can assist you.

Regards,
Snehal
Jul 21, 2020
Updated by cosmicgrace13
Dear Concern,

This number is not corporate. I purchased this number to Idea Store. I Individually paid bill from last 10 years. Please check KYC of this number. i also check my last bill this is no shown any corrporate connection.
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