Vodafone — Vodafone bill desk on 18 dec 2015 transaction of rs.4954/-

s_narayanaswami

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600117

I received a call from the Mobile number [protected]. I attended the call. At the time of receiving the call the lady told me we are calling from SBI credit card services. we need to verify your card details. Then Immediately I replied SBI credit card will not call and ask any details. why now required the details. they told me you have some reward amount Rs.4954/-- it has to deposit in your card account. so we r asking like she replied. With the believes I given alll the details. First they conformed my Date of birth. then the validity of the credit card. Verified the card number and CVV number. While asking CVV Number i inquired why should I tell the cvv number to credit my reward amount by you. she told me it is necessary. One more question also I asked her hoe will you remit this amount to my credit card. She told me It will deposit to your account. with in fraction of second she created OTP and forwarded to my mobile number and with another number she called me to my mobile number and told me to spell the OTP. The OTP number which i received in my mobile number I spelled. the OTP number is created by her. Even now also I received a call from her the same Mobile which is quoted [protected] 0320 PM AND 0326 PM.No document roof. only her mobile Number and the amount which is debited from from my SBI card Number 7992 Rs.4954/-Hence requesting stop the payment and get back me the amount Rs.4954/_Date of incident 18/DEC/2015.

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Dec 19, 2015

Updated by s_narayanaswami TRANSACTION ALERT FROM SBI CARD
Dear Cardholder,
This is to inform you that,
Transaction of Rs.4, 954.00 made on SBI Credit Card XX7992 at VODAFONE-BILLDESK on 18 Dec 15 .
We hope this is in order. If not, please contact SBI Card Helpline at the earliest.
We assure you of our best service at all times.

MATER URGENT
_________________
Dear Sir
I am not used any ware my sbi card.
I received a call from my mobile. I attended it By that time I heard one lady voice and she told me we r calling from SBI credit card. we want to verify your card number. Please give us the details. I told her SBI credit card never verify. why you want the details. she replied you have pending rewards amount Rs. 4954/- with us. we want to remit it to your account. so we required the details.
first asked my date of birth.
credit card number
then CVV number. While asking cvv number I questioned why you need my cvv number to credit my reward amount. It is necessary to conform the card is yours she told me..
after receipt the details she created OTP number and debited Rs.4954/- from my credit card. Hence requesting you stop the payment or recover it from them.
No evidence. what for this amount debited also unknown. I have only the mobile number who called me to my mobile number.
call received Mobile Number is [protected].Rreceived calls 1. 13 pm, 1. 22 pm, 1 .23 pm, 3.20 pm 3. 26 pm to day 18/DEC/2015 She completed her looting at about 1.25pmon18/12/2015.
Incident date 18th DEC 2015.

OTP NUMBER CREATED BY HER IS 726216 AMOUNT LOOTED Rs.4954/- SBI CARD NUMBER 7992.
HENCE REQUESTING YOU PLEASE STOP THE PAYMENT OR RECOVER IT IMMEDIATELY.
WITH REGARDS
NARAYANASWAMI S
Credit card number : [protected]
MOBILE NUMBER[protected]

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Comments

State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Dear Customer,

Thanks for sharing your details. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.

State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Dear Customer,

We tried to reach you at 2:18 PM but were unable to connect. Request you to mail us the suitable time to call to address your concern. Our email id is [protected]@sbicard.com