[Resolved]  Vodafone — vodafone playing dirty games

Address:rohini, New Delhi, Delhi, 110086

Vodaphone has now started playing games in india. I am from delhi and now they are charging money for 4g network and giving 2g speed so that the net pack does not get finished and gets transferred to their account. I recharge every three months with 399 plan and now i see vodaphone speed gone down to 2g. Once in a month say for 5 days they give good speed and after that they reduce the speed. They have thousand excuses of giving low speed internet in the name giving 4g speed of internet giving 2g. All have started playing dirty games. When these people couldn't compete with reliance jio now they have started playing this dirty game. I live in delhi and all the time i see net speed equivalent to 2g and the page is loading and loading. Earlier also when i used to recharge and see the net balance vanished i also started playing the dirty game and used to recharge with 10 rupees and finish it as soon as possible. It seems i have to start this game again. I will now again recharge only 10 rupees and finish it. This is very dirty game. It will not last long and will bring loss to the company in billions. People have started feeling the pain. They stop the internet speed when it is highly required. Earlier just 6 months back everything was working fine. Just recently they have started this dirty game of eating the internet balance. The balance will not get finished and will get into their account and they will get profit. After all where does the balance goes? Certainly unused balance goes in their pocket only and is not carried forward for next day. It is already 100 percent profit game as hardly people use internet daily 1-2 gb. Very few people like me has requirement. And when they find the person doing this they reduce the speed bringing to 2g. And look samsung has taken a mobile phone worth 1 lac rupees with 5g hardware. India is living in homo sapiens age and thinking of buying 5g mobile worth which will become obsolete in 2 years. I had heard in childhood indians are brainless #. And see these people running to buy 5g mobile worth a lac of rupees which will become obsolete in 2 years with no proper after sales service, no proper samsung repair centre as i live in delhi. They don't have proper good outlets to serve the nation with free servicing. They must have showroom all over the metros. And see the govt of india involved in bogus useless activities not concentrating on the main main problems. Huge amount of money these foreign companies are making in billions and trillions of dollars and in the name of giving good service they have small shops here and there to show off. Everyone is playing dirty games. And this lac of rupees mobile with 5g hardware what will be the use when these companies have learned india can do nothing. And they are the boss and giving 2g internet speed in the name of 4g. Charging money for 4g internet and giving 2g speed by vodaphone is highly objectionable. I doubt my complaint will be read and taken seriously. Just wrote this complaint.
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Oct 22, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2019
Vodafone India Customer Care's response
Dear customer, Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further. Regards, Monica
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