Vodafone — worst service quality-mobile-[protected]

Dear consumer complaint team,

Dear respected sir/mam’s,

As i paritosh jaiswal as a citizen of india would like to inform you that past 20days i am facing a huge problems regarding

1- network
2- calls drop

Where i have make a complaint to vodafone company and send a several mails for the same where they only given me a complaint registered number and they always told me that your aforesaid issues will going to solve but but not a single days was available for me where i had not faced the aforesaid issues.

So, i request you kindly help me out to get resolved my issues and pls take an initiative action against vodafone company.

* note:- send some screenshot as an attachment for my aforesaid problem as a prove...

“pls give me a proper justice”

Regards

Paritosh jaiswal
M/s varanasi auto traders {proprietor}
# [protected]

From: "jaiswal"jai. [protected]@rediffmail.com
Sent:sun, 12 jul 2020 10:15:54 +0530
To: [protected]@gov.in
Cc: sushma. [protected]@vodafone.com, sunil. [protected]@vodafone.com, [protected]@consumerhelpline.in, consumercomplaints.[protected]@gmail.com, [protected]@consumercourtforum.in, [protected]@in. Ibm.com
Subject: got fed - up vodafone service facilities_[protected]

dear trai team,

dear respected sir/mam’s,

as i paritosh jaiswal as a citizen of india would like to inform you that past 20days i am facing a huge problems regarding

1- network
2- calls drop

where i have make a complaint to vodafone company and send a several mails for the same where they only given me a complaint registered number and they always told me that your aforesaid issues will going to solve but but not a single days was available for me where i had not faced the aforesaid issues.

so, i request you kindly help me out to get resolved my issues and pls take an initiative action against vodafone company.

* note:- send some screenshot as an attachment for my aforesaid problem as a prove...


“pls give me a proper justice”


regards

paritosh jaiswal

*
dear sir/ma'am,
greetings from vodafone idea!
based on your email, i am summarizing your concern regarding call drop.

i would like to inform you that as per system check, we have already raised a complaint for network issue, and your complaint no. Is [protected], so kindly wait till[protected].

to manage your vodafone account, visit our websitewww.vodafone.in ormy vodafone app: www.vodafone.in/pk1
for vodafone subscribers: click https://bit.ly/2xKGVNf

vodafone care whatsapp number: [protected]

we thank you for your patience and support.

thank you,
rahul verma
vodafoneidea care
website: www.vodafone.in
my vodafone app: www.vodafone.in/pk1

*

on 7/1/2020 2:48 pm; from: jai. [protected]@rediffmail.com; to: [protected]@vodafoneidea.com; ;? Cc: sushma. [protected]@vodafone.com; ; subject: re: network issues_paritosh jaiswal;
Dear team,

Issuing following:-

Since when have you been facing this issue?

Ans-after get poarted my number

• what is the frequency of call drop?

Ans-daily 24 in every second call getting drop

• what is the signal strength in your handset (Number of network bars)

Ans-only one bars

• symbol displayed on handset (E, h, h+, 3g, 4g)

Ans - i have selected 3g as vodafone mini store front desk executive has guided me

Regards

Paritosh jaiswal
M/s varanasi auto traders {proprietor}
# [protected]
*
From: [protected]@vodafoneidea.com
Sent:wed, 01 jul 2020 14:37:01 +0530
To: jai. [protected]@rediffmail.com
Subject: re: network issues_paritosh jaiswal

Dear sir/mam,

We greeting from vodafoneidea limited.

We are sincerely regret for the inconveniences caused to you.

As per email interaction. I would like to summarize your concern regarding network services not working properly on your vodafone numbers is [protected].

Follow below steps to select network manually
Go to ‘settings’
Click on ‘connections’
Select ‘mobile network’
Select ‘network operator’
Click on ‘search network’
Delete cache and cookies from browser settings

If the problem persists, request you to provide us the below mentioned details:
• since when have you been facing this issue?
• what is the frequency of call drop?
• what is the signal strength in your handset (Number of network bars)
• symbol displayed on handset (E, h, h+, 3g, 4g)
• alternate number
• detailed address where issue faced (Landmark, pin code, building name, society name, taluka name, street name floor number)

Visit the nearest vodafone store by clicking on the mentioned link: https://shop.vodafone.in/shop/store-locator.jsp

We appreciate your patience and regret any inconvenience.

Just say “hi’ to chat about anything from payments, offer, data, & more.

Click on https://bit.ly/2xKGVNf

Vodafone care whatsapp number [protected]

Thank you!
Parag gour
Vodafoneidea care
Website: www.vodafone.in
Myvodafoneapp: www.vodafone.in/pk1

*
On 6/30/2020 9:56 pm; from: jai. [protected]@rediffmail.com; to: [protected]@vodafoneidea.com; ;? Cc: sunil. [protected]@vodafone.com; [protected]@trai.gov.in; [protected]@trai.gov.net.in; ; subject: network issues_paritosh jaiswal ;

Dear vodafone company team,

As i would like to inform you that i paritosh jaiswal as your customer facing a huge problem regarding network from the first day when i get port my number from bsnl to vodafone on dated 19th june'2020 in which i got a request a confirmation code from company regarding port approval which is

Be894245

From that days and today i am continuing facing a same aforesaid problem of network where my phone was getting disconnected automatically when i am having my

1- business partners
2- personal

This is not the end of my mail but also i have launched a several complaints (Complaint no_[protected]) for the same where they are (Customer care executives) giving different excuses that from past 15 days there is a network issues.

Not only this but also i am using apple handset and i visit to service center to clear that is there any issues in my phone but service center executive tell me there is a network issues your phone is ok...

So, i request you kindly take an initiative action against my aforesaid issues asap...

Regards
Paritosh jaiswal

# [protected]

Sent from rediffmailng on android
This e-mail (Including any attachments) may contain confidential and/or legally privileged information and is meant for the intended recipient (S) only. If you have received this e-mail in error and are not the intended recipient/s, kindly delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be construed unlawful. Internet communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or may contain viruses. Vodafone idea limited does not accept any liability for any errors, omissions, viruses or computer shutdown (S) or any kind of disruption/denial of services if any experienced by any recipient as a result of this e-mail. This e-mail (Including any attachments) may contain confidential and/or legally privileged information and is meant for the intended recipient (S) only. If you have received this e-mail in error and are not the intended recipient/s, kindly delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be construed unlawful. Internet communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or may contain viruses. Vodafone idea limited does not accept any liability for any errors, omissions, viruses or computer shutdown (S) or any kind of disruption/denial of services if any experienced by any recipient as a result of this e-mail.

Regards
Paritosh jaiswal
# [protected]