[Resolved]  Volkswagen India — Repeated Injector failure

Address:695007
Website:volkswagencustomercare

Sir, i bought a Vento full option ( No.KL01BA 9455) on[protected]. About eight months back my car broke down due to this problem. That time the servicin company did the work freely.. But now again the car broke down due to the same reason. The service compny charged me rs20000 thousand to repair and they say the problem may be impure fuel. But you know that the car is equipped with fuel filter and many other European cars run with the same fuel without any problem . I doubt whether the servicing company is really changing the fuel filters though they charge for the same. Or may be the engine is defective. I feel cheated by buying your car.
The Service provider is EVM Venpalavattom Trivandrum.
COMPLAINT NO.SLF 80306.
my email: [protected]@gmail.com
my mob number [protected]
Was this information helpful?
No (0)
Yes (0)
Nov 10, 2016
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2016
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Complaint comments 

Comments

Dear vw
Its very bad to say that your company name is very famous but your alliance insurance company is very bad to gave full terms in claim.
I request to people pls dont buy VW if company give liberty videocon insurance.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2189
    Pending
    0
    Resolved
    1320
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information