[Resolved] Voltas — Smell from ac not working

Ankitwar5

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201002

Hello,

My name is Sudhir Kumar and I have purchased this voltas 1.5ton window ac from croma indirapuram Ghaziabad on 3rd April till now this my 3rd complain. I registered my complain regarding water getting collected inside the cabnit of ac on 23rd of april even i called the engineer also but till date no one visited my place and now ac is making trouble, display is showing "d.f."
I don't know what it stands for but it looks like you guys have no concern regarding customer's complain, that's why we go for the product like hitachi or o general as the have good after sale service.

This is my complain id or the message i received for your end is given below,

"Dear Voltas Customer, your Sales Enquiry request no is [protected]. For any further assistance please call our Helpline [protected] (24X7)."

Regards
Sudhir Kumar
[protected]

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Jun 3, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 03, 2017

Voltas Customer Care's response Dear Customer (Ankitwar5),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jun 14, 2017

Voltas Customer Care's response Dear Customer (Ankitwar5),

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team