Winny Immigration — Fraud immigration

I am Devang Gohel and I am writing this to draw your attention to the poor service provided by your company. I have been registered since 2 and half year with the organization to proceed ahead for Canada PR process for which I have paid approximately 1 lac fees. Talking about the support in terms of teaching IELTS, guidance from the counsellor, booking exam date and the next process is totally zero.
There is no response from your end since 2 years. I am dissatisfied with your staff and counsellors who are changing and totally lazy to solve my problem because I myself went to Anand office 5 to 10 times but still I was told that a call will be received from Ahmedabad as there is no staff in Anand. I have already attempted to resolve this problem by dropping mails numerable times and visiting office from my busy schedule, however I was told that you will receive a call which I have'nt. I have contacted from my end only as if I am asking for the service for FREE even after paying such a huge amount. Even the counsellor named Dipil is not ready to fill basic forms. If I had to do the form filling process myself why would I register with your immigration.
This kind of service is effecting my career as it has been 2 and half year since we have applied and planning to go to Canada, given exam twice and achieving overall 6 bands(which is claimed as low but still Wimmy immigration is showcasing advertisements and promotions displaying and promising PR in 5 bands only on various social media platforms namely Instagram and SMS) which is FAKE and FALSE. However, this is really like taking someone's career for granted.Unfortunately, the problem remains unresolved even after asking how we should proceed ahead for more than hundred times. The case officer keeps on changing and i have to rake follow up from them as they are not bothered. I am tired of calling again and again and now they are mailing me the agreement of non refund, even after not providing a single service and we are still in india even after 2 and a half years of applying. People on customer care also talk very rudely. Worst experience as these people are spoiling careers and taking a huge some of money approximately 1 lac.
I am hereby requesting that you kindly refund me the amount as soon as possible or we are bound to take some legal actions against your organization.
Request not to deal with this immigration in any case