Woodland Complaints & Reviews

I want to return my shoes but the woodland company is not addressing my calls or emails

I want to return Order No : OR-3414692
I have mailed estore and care @woodlandworldwide.com
Haven't got any response yet. I have been calling support guys for help but haven't got any response yet.

I am writing to express my dissatisfaction with the service I have received from Woodland Shoes regarding the repair of my shoes. The repair slip number for my case is H.O 09.I submitted my shoes for a simple Velcro repair over a month ago, with the assurance that the repair would be completed within 15-20 days. However, despite the passage of over a month, my shoes have not been repaired, and there has been no communication from your end regarding the delay.Moreover, when I inquired about the status of my shoes, I was not offered any replacement or satisfactory explanation for the delay. This lack of professionalism and customer care is highly disappointing, especially from a reputed brand like Woodland.I kindly request you to expedite the repair of my shoes or provide an immediate replacement. Additionally, I expect better communication and transparency regarding the status of my repair in the future.I hope to see this matter resolved promptly. Thank you for your attention to this issue. I look forward to your swift response.

The sole of my woodland shoes have broken and detach from the shoes. Otherwise the condition of the shoes are in very good condition. I want to resole the shoes. When I approached the woodland dealers in Guwahati, they said that they cannot help me in this regard. I request you to help me to resole the woodland shoes as soon as possible.

We have ordered Woodland shoes from website. There was not any delivery link or tracking id. That's why we cancelled order. But yet it was delivered without any instructions. Now we are trying to return it. But nobody answering our call or email. And on website, order status is still "order cancelled"

I have ordered a shoe through woodland official website. its been around 7 days since i ordered the shoe. The order status is order confirmed there is no update afterwards. my order number is OR-3196815. I need the product by this 19/04/2024 or if i cancel the order i need the refund even before that. As per many peoples concern they are not even refunding after days....

We bought shoe on 11th March. Till date 5th April they are not returning money. Inspite of the fact that they received return on 28th March' 24....

Hi,

I've purchased a shoe from woodland, and after one user it got torn, I'm having warranty for the product and reached them via mail, they dragged it for 1 month after that they told me to currier the product to their address, no brand will ask the customer to currier their damaged product, so again I ask them to arrange a pickup partner so that I can easily track my product, but they are not replying even. it's been a month already that I raised a complain regarding it. Kindly do the needful for me.

regards,
Madhan.A

I ordered a wallet online from the website of Woodland yesterday and made payment as well. But today when I checked, the order history is showing zero orders. Please help me find my order

I have purchased online a Shoe (Size 42) which does not fit my foot and wish to exchange (Size 43).

I have purchased it online because of physical constraints and would like Return/Exchange online.

But no support rendered by your Customer care.

My order No. is OR-3191505.

Can you please either exchange it with bigger size (Size 43) or return and refund.
Regards

Ordered shoes on 8th march and i got order confirmation mail but when i am checking order status nothing is there and also not any information regarding shoes delivery.

Customer care not taking appropriate action to process my return request. I order a woodland shoe online in woodlandworldwide.com on Feb 3rd 2024 but after multiple follow-ups, i received my order on 23rd of Feb 2024 which is a delayed delivery. The product which i received is defective and I raised an email request to return the product on 23rd Feb 2024. From then I'm following up with them almost every single day through email and the return pickup or the refund is not processed yet. I am looking for a solution.

I have purchase ( 03- dec-2023) woodland shoes from ur store at -c.G road, ahmedabad, (guj), then after shoes defect is found and i call u on 25- jan-2024 and send photo also, reply received from store that " u send shoes via courier" and i send shoes on 05- feb-2024.. Till date do not received reply from store regarding shoes ...
Pls help me

mo. [protected]

I purchased woodsport shoe on 16 dec and within two months of normal uses it got cracked. Requesting for refund / replacement

Hi,
I have ordered online two women shoes on 23 Feb 2024. Payment done online. But I haven't recieved confirmation details of the order or any message upto now.
details of the product
Woods BROWN peep toe slipper, of
₹1977 of Color : BROWN, Size : 40, Qty : 1
And
Cherry ballerina shoes ₹1197, Color : CHERRY
Size : 40, Qty : 1

I have also complaint online at email id [protected]@woodlandworldwide.com.
But didnot recieve any response.
Also the given toll free numbers are always busy I couldn't get through it even after trying several time.
Kindly look into the matter and get my product delivered
Thank you

Sir,
I have received a pair of shoes on dtd. 14/12/2023 vide article No. GF4141021) brown colour size 40 and Invoice No. [protected] dtd. 11/12/2023 against order No. OR-3144318 and SO[protected] dtd. 11/12/2023.
However this is not a good feet for me. Therefore I want to return the shoes. Kindly make arrangement for the same and early refund. The cost of the pair of shoes is Rs.1995.00 which I have paid Cash on Delivery (COD)....

Bought would land sleeper from Woodland at D051. There is big disappointment with Woodland I never expect this. My experience was always good before.

Invoice No - 202307D051C04534

Sleeper damaged after even only 50 steps I walked.

Want replacement

I am Senthil Kumar have purchased your product Woodland Men's Camel Leather Ankle Boot-8 UK (42EU) (9 US) (GB 2924118) | B085FCSVVM on 08.09.2021. Due to rain the above said shoe was teared. i request you to kindly rectify the issue in my shoe. The details of my purchased as follows.

Purchased / Invoice dated: 08.09.2021
Invoice No.: MAA[protected]
Invoice Details : TN-MAA[protected]
Order Number:[protected]
Product : Woodland Men's Camel Leather Ankle Boot-8 UK (42
EU) (9 US) (GB 2924118) | B085FCSVVM
Product Purchased through online in Amazon.in
Sold by: Cloudtail India Private Limited

I recieved my order [Order ID OR-3176322, date 01.02.2024, Size Euro 45, Desert Boot KHAKI, delivered on 13.02.2024 through Delivery with AWB -[protected]], but unfortunately the size is very big though i ordered the correct size as per my other brands. I asked for a replacement and received email on 14.02.2024 saying that they will look into the matter but till today no action from them . So, i asked for a refund for the said order, and still not getting any response from woodland.
I would like to return the item and request you to please process my refund asap

We may submit that we ordered the above shoes Size 35 No .vide AWB No. D82635022 and received the same on 31.01.2024 under Invoice No.[protected] .
But, we are sorry to inform you that the size is somewhat small and tight. As such it is unusable for us. So, we are requesting you to please exchange this with any colour of black, Tan, cherry or Dgrey of size of 36 No.
We shall be highly thankful to you in accepting our request of return. We sent mail to your customer care on the same day regarding this. They advised us to write you. So we are approaching you. Please help and oblige us.
Thanking you. Your customer.care number is is all the time over busy and we couldn't make a call despite repeated calls.
I requested cust.cate and e.store also for exchange or return of the same on 31st.Jan, 2nd and 4th Feb. but with no response. So, we have approached you to resolve the issue.