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Woodland Complaints & Reviews

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1.1
Updated: Feb 24, 2026
Complaints 1911
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398
Unresolved
1513
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Woodland reviews & complaints page 4

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A
Aairasahiba
from Varanasi, Uttar Pradesh
Jan 25, 2024
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Poor management and return policies

Address: Aero club 681 second floor village and PO Mundka near pillar number 536 Delhi 1100 41 Delhi 07

First of all, i ordered a pair of shoes on 12th of jan which showed to be delivered on 20th of january which actually wasn't received by me. They actually lost my package. I tried to call and mail woodland people but to no vain. There was no answer from the other side and no response as well. This was a prepaid package so i was extremely worried hence, i took it in my hands and called the dtdc staff and figured out my package. Finally...
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R
rudrasingh21
Jan 18, 2024
Jan 22, 2024
This thread was updated on Jan 22, 2024
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Address: b-1004 goodwill nirmity , porwal road , pune 411047

I Bought online product, product got delivered and I am chasing alot for return of this product . I am not getting any response not woodland is scheduling return.

Order ID - OR-3162746
Purchase Date[protected]
Delivery Date[protected] Approx )
Date return Placed[protected]
Description - Product issue / Fitting and Size Issue

Issue - No response from woodland. not placing return of delivered order.

Note:- Please schedule return and refund amount on priority
Woodland customer support has been notified about the posted complaint.
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Hello team,

Can you please check given order number OR-3162746 and schedule return on priority so that my refund can come.

I also replied over email more details and mobile number.

Regards,
Rudra
Reply
rudrasingh21's [Complaint's author] reply, Jan 22, 2024
Hello Team,

I am simply looking for return of below order and chasing with team since last 10 days .

OR-3162746 // SO-3561479, SO-356148
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    S
    Suman Bony
    Jan 18, 2024
    Jan 24, 2024
    This thread was updated on Jan 24, 2024
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    Address: Chirakkaparambil House, west kacheripady

    Hello Team,

    I recieved my order OR 3163173 today but unfortunately the item quality is very poor and the size is very big though i ordered the correct size as per my other brands.

    I tried calling and email to Woodland support team bit no response.

    I would like to return the item asap and request you to please process my refund to initial payment mode

    Thanks and regards,
    Suman Bony
    [protected]
    Woodland customer support has been notified about the posted complaint.
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    I got an email asking for the bill and pictures which was shared on time. But no response ever since the mail
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      S
      Suman Bony
      Jan 18, 2024
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      Address: Chirakkaparambil House, west kacheripady

      Hello Team,

      I recieved my order OR 3163173 today but unfortunately the quality of the item is very poor and the size is very big though i ordered the correct size as per my other brands.

      I tried e-mailing to Woodland support team and tried several times via customer care number, but no response.

      I would like to return the item asap and request you to please process my refund to initial payment mode

      Thanks and regards,
      Suman Bony
      [protected]
      Woodland customer support has been notified about the posted complaint.
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        N
        Neha585
        Jan 16, 2024
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        Address: Jhakri, distt. Shimla, H.P

        Worst service you guys have. Since 27th December i am calling on Woodland customer care number and they are saying we can't do anything then i mailed on [protected]@woodlandworldwide.com and no response. I called again they said we will forward the mail. And again 16 days are passes and still no response from your side. If this complaint didn't helped me then i will complaint in consumer court. I want my money back.
        Woodland customer support has been notified about the posted complaint.
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          V
          veermaharda
          from Jhunjhunu, Rajasthan
          Jan 15, 2024
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          Address: pankaj d mart chirawa ,jhunjhunu,rajasthan,333026

          Sir maine woodland ke shose 31 oct.2023 ko mangwaye the, jo dimege ho gye hai,
          pleas help me
          [protected]
          Woodland customer support has been notified about the posted complaint.
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            N
            nav2310
            Jan 15, 2024
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            Address: Coumbatore

            OR-3163908
            I am writing to you with respect to the order is in the subject line. It was delivered today via AWB number
            [protected]

            The shoe is defective, there are a number of defects. It looks like a used shoe or a quality discard that has been given to me. I would like to return this product immediately for a full refund if Rs 3297 I have paid.

            The lace rivet is broken, I can’t use the shoe
            The insole foam and fabric are not aligned and the insole does not fit in the shoe
            The quality of adhesive used and how the top part of the shoe is attached to the sole is very poor.
            Woodland customer support has been notified about the posted complaint.
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              A
              Arnav Sharan
              Jan 12, 2024
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              I returned a black jacket which I ordered from woodland which I didn't liked. But now refund is not happening even after a month. I called, emailed, tweeted many times but nothing happened and I am very frustrated from woodland and want my refund ASAP. VERY VERY BAD EXPERIENCE FROM WOODLAND.
              Woodland customer support has been notified about the posted complaint.
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                D
                divyangupta
                Jan 10, 2024
                Jan 17, 2024
                This thread was updated on Jan 17, 2024
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                I have purchased a pair of shoes in Sep but after couple of months, i met with some issues in them. I had immediately returned them for repair work. After few weeks, I have received them but there was a deep cut on one of the shoes. I haven't accepted it and told them that I need them in the same condition ie without mark. After a long time and multiple follow ups with them, they have refused to resolve this.

                I request you to please take appropriate action in this issue as I wont accept them in such condition. Either they exchange them or refund my money.

                Waiting for your prompt and positive response.

                Regards
                Divyang Gupta
                Woodland customer support has been notified about the posted complaint.
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                There is no response from Woodland till date. Highly pathetic services. Resolve this asap else I will have to file a E-Dakhil on consumer court.
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                  B
                  [email protected]
                  Jan 10, 2024
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                  Bought woodland shoe on 24the December, 2023. Next day found that the shoe is a damaged one that I have purchased. Sent email to woodland as per the shop's advice. Still do not get a reply. Complaint sent from mail id [protected]@gmail.com. photograph and bill were attached
                  Woodland customer support has been notified about the posted complaint.
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                    S
                    Sristy anand
                    from Bokaro Steel City, Jharkhand
                    Jan 9, 2024
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                    Website: www.woodlandworldwide.com

                    I have ordered a shoe from Woodland which I want in a larger size but neither the customer service is working nor the helpline number is working. I have been emailing them but no response has come
                    Woodland customer support has been notified about the posted complaint.
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                      Y
                      Yash Kant
                      Jan 8, 2024
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                      I did not receive any order ID or any other information regarding the order after purchase, I only got a "payment successful" msg on my G-pay and I have got nothing regarding the order, no order number, no order tracking, or status, not even a mail consisting of that I have purchased the shoes, only" payment successful" G-pay nothing more than that.
                      The order item still showing in my cart.
                      Woodland customer support has been notified about the posted complaint.
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                        K
                        keshavdhiman
                        Jan 4, 2024
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                        Website: www.woodlandworldwide.com

                        I ordered shoes from them but due to size issues i want to return them. As mentioned on online site of woodland india i mailed on [protected]@woodlandworldwide.Com. But till now i didnot get any response from team. And 1 month already completed.
                        Woodland customer support has been notified about the posted complaint.
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                          F
                          Flupheh
                          Jan 1, 2024
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                          Extreme Delay in Return Process

                          I had cancelled an order within a few hours of placing it online (official store website for Woodland), after which the site said "Order cancelled" under the Order Status.

                          However, having failed to recieve a refund even after half a day, checking the site showed that the order status has changed to "Package ready for pick-up".

                          I had cancelled the order thinking that I had ordered the wrong size. Seeing the...
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                          A
                          Anjalika Gupta
                          Dec 29, 2023
                          Jan 3, 2024
                          This thread was updated on Jan 3, 2024
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                          I have placed woodland sandel from woodland official site and the product was damaged. I am contacting the customer support for more then 20 times but no response. I have even mailed to them bit they are responding my mails its more then 20days. They are just again n again telling us you will get call from someone who will explain us the process but till now no mail no call . They are just fooling us
                          It’s frustrating a lot.
                          Woodland customer support has been notified about the posted complaint.
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                          If woodland cant manage the support they should stop selling the products online as per my experience online buy from the official site of woodland are fooling the customers and just making there brand name in low category . Kindly close your online shopping website as i can see so many complaints for woodland online buyers but no response from the woodland support
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                            R
                            rahuyada46
                            from Hyderabad, Andhra Pradesh
                            Dec 26, 2023
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                            I have ordered one shoe from woodland on 16 Dec 2023 by order Id OR-3147245.

                            This order has been delivered today on 21-Dec-2023.

                            As soon as I open box, I realized the shoe is not up-to the mark it has scratch marks on leather and some dirt marks on the sole hence I raised return request by sending Email to [protected]@woodlandworldwide.com and also called customer care 2 times where they said we have initiated the return but no one has come to pick the shoes.
                            Woodland customer support has been notified about the posted complaint.
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                              M
                              Manbab
                              Dec 26, 2023
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                              Address: 2168,Gurudwara Road Opp. Post Office, New Delhi-110005,India

                              I m order a sweatshirt on 20/12/23 and pay all amound online. Next day i was cancel the order. Now the order show cancel but my amount not refund.order ID - OR-3151004
                              Woodland customer support has been notified about the posted complaint.
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                                F
                                FireRakesh
                                Dec 24, 2023
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                                Address: Hamirpur Himachal Pradesh

                                I brought pair of shoes from Woodland shop from Hamirpur Himachal Pradesh and after some time shoes sole is damaged from front side.
                                Rakesh Kumar yadav
                                [protected]
                                Woodland customer support has been notified about the posted complaint.
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                                  I
                                  Irene11abby
                                  from Chennai, Tamil Nadu
                                  Dec 23, 2023
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                                  Address: 20/2 mayor sivaraj street, Royapettah

                                  My order id is 3117880 I have ordered on 13th October and initiated for returned but after so many calls and mails they picked up the order for return on November later on I have initiated for refund but till date no response or proper reply from customer service very poor and irresponsible no proper way to connect with customer service
                                  Woodland customer support has been notified about the posted complaint.
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                                    9
                                    9992955506
                                    from Kurukshetra, Haryana
                                    Dec 20, 2023
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                                    Resolved

                                    Shoes stiching worn out in small duration of time

                                    Shoes purchased from woodland and its srtiching worn out in small time period o[censored]se.photo attached.Product is under warranty....
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