Woodland Complaints & Reviews

Website: www.woodlandworldwide.com

So i ordered(purchased) this sandals from woodland online, Brown basic sandals For Men priced 2107, and after that i got "payment successful" email, after that i went on to check my order status on woodland's website from where i ordered the shoes nothing is showing up, and when i go to my cart its shows that the sandals are ready to checkout, where as i have already checked out the sandals and payed for it, from the time when i ordered this shoes i only have got "payment successful" mail and i have got nothing regarding the order, no order number, no order tracking or status, not even a mail consisting that i have purchased the sandals, only" payment successful" mail nothing more than that, please can anybody help me regarding this. ? I ordered the sandals from this website
https://www.woodlandworldwide.

I had ordered my woodland sandals for men and I paid for them but they did not provided any information regarding the order confirmation

I have been using Woodland shoes from a very long time and like always purchased new pair of shoes from Woodland (online) on sale which was delivered on Monday, 14th August 23.
However, to my shock, it was not even a week and these sandals started tearing off and are breaking from the bottom(sole). It was unbelievable! Even a low-quality shoe won't tear off and break like this.
This is not expected from Woodland. I mailed the customer care with pics. While they accepted the quality issue, they are not ready to issue the refund for the same., instead they want me to visit the store and purchase a new item.
I had purchased the shoes on a sale. Now if they ask me to buy something else of the same amount, I dont think I will get any shoes for Rs. 1500/- and I dont want to spend any more money. Also you are making an already grieved customer run here and there for no fault of his.
And if I have purchased something online then my issue should also be resolved online. This is absolutely unfair, please help

As my order place on 21st jan 2024, but not received tracking number.So, I cannot track and also not received my order....

First of all, i ordered a pair of shoes on 12th of jan which showed to be delivered on 20th of january which actually wasn't received by me. They actually lost my package. I tried to call and mail woodland people but to no vain. There was no answer from the other side and no response as well. This was a prepaid package so i was extremely worried hence, i took it in my hands and called the dtdc staff and figured out my package. Finally...

I Bought online product, product got delivered and I am chasing alot for return of this product . I am not getting any response not woodland is scheduling return.

Order ID - OR-3162746
Purchase Date[protected]
Delivery Date[protected] Approx )
Date return Placed[protected]
Description - Product issue / Fitting and Size Issue

Issue - No response from woodland. not placing return of delivered order.

Note:- Please schedule return and refund amount on priority

Hello Team,

I recieved my order OR 3163173 today but unfortunately the item quality is very poor and the size is very big though i ordered the correct size as per my other brands.

I tried calling and email to Woodland support team bit no response.

I would like to return the item asap and request you to please process my refund to initial payment mode

Thanks and regards,
Suman Bony
[protected]

Hello Team,

I recieved my order OR 3163173 today but unfortunately the quality of the item is very poor and the size is very big though i ordered the correct size as per my other brands.

I tried e-mailing to Woodland support team and tried several times via customer care number, but no response.

I would like to return the item asap and request you to please process my refund to initial payment mode

Thanks and regards,
Suman Bony
[protected]

Worst service you guys have. Since 27th December i am calling on Woodland customer care number and they are saying we can't do anything then i mailed on [protected]@woodlandworldwide.com and no response. I called again they said we will forward the mail. And again 16 days are passes and still no response from your side. If this complaint didn't helped me then i will complaint in consumer court. I want my money back.

Sir maine woodland ke shose 31 oct.2023 ko mangwaye the, jo dimege ho gye hai,
pleas help me
[protected]

OR-3163908
I am writing to you with respect to the order is in the subject line. It was delivered today via AWB number
[protected]

The shoe is defective, there are a number of defects. It looks like a used shoe or a quality discard that has been given to me. I would like to return this product immediately for a full refund if Rs 3297 I have paid.

The lace rivet is broken, I can’t use the shoe
The insole foam and fabric are not aligned and the insole does not fit in the shoe
The quality of adhesive used and how the top part of the shoe is attached to the sole is very poor.

I returned a black jacket which I ordered from woodland which I didn't liked. But now refund is not happening even after a month. I called, emailed, tweeted many times but nothing happened and I am very frustrated from woodland and want my refund ASAP. VERY VERY BAD EXPERIENCE FROM WOODLAND.

I have purchased a pair of shoes in Sep but after couple of months, i met with some issues in them. I had immediately returned them for repair work. After few weeks, I have received them but there was a deep cut on one of the shoes. I haven't accepted it and told them that I need them in the same condition ie without mark. After a long time and multiple follow ups with them, they have refused to resolve this.

I request you to please take appropriate action in this issue as I wont accept them in such condition. Either they exchange them or refund my money.

Waiting for your prompt and positive response.

Regards
Divyang Gupta

Bought woodland shoe on 24the December, 2023. Next day found that the shoe is a damaged one that I have purchased. Sent email to woodland as per the shop's advice. Still do not get a reply. Complaint sent from mail id [protected]@gmail.com. photograph and bill were attached

I have ordered a shoe from Woodland which I want in a larger size but neither the customer service is working nor the helpline number is working. I have been emailing them but no response has come

I did not receive any order ID or any other information regarding the order after purchase, I only got a "payment successful" msg on my G-pay and I have got nothing regarding the order, no order number, no order tracking, or status, not even a mail consisting of that I have purchased the shoes, only" payment successful" G-pay nothing more than that.
The order item still showing in my cart.

I ordered shoes from them but due to size issues i want to return them. As mentioned on online site of woodland india i mailed on [protected]@woodlandworldwide.Com. But till now i didnot get any response from team. And 1 month already completed.

I had cancelled an order within a few hours of placing it online (official store website for Woodland), after which the site said "Order cancelled" under the Order Status.

However, having failed to recieve a refund even after half a day, checking the site showed that the order status has changed to "Package ready for pick-up".

I had cancelled the order thinking that I had ordered the wrong size. Seeing the...

I have placed woodland sandel from woodland official site and the product was damaged. I am contacting the customer support for more then 20 times but no response. I have even mailed to them bit they are responding my mails its more then 20days. They are just again n again telling us you will get call from someone who will explain us the process but till now no mail no call . They are just fooling us
It’s frustrating a lot.

I have ordered one shoe from woodland on 16 Dec 2023 by order Id OR-3147245.

This order has been delivered today on 21-Dec-2023.

As soon as I open box, I realized the shoe is not up-to the mark it has scratch marks on leather and some dirt marks on the sole hence I raised return request by sending Email to [protected]@woodlandworldwide.com and also called customer care 2 times where they said we have initiated the return but no one has come to pick the shoes.