Woodland Complaints & Reviews

We have ordered Woodland shoes from website. There was not any delivery link or tracking id. That's why we cancelled order. But yet it was delivered without any instructions. Now we are trying to return it. But nobody answering our call or email. And on website, order status is still "order cancelled"

I have ordered a shoe through woodland official website. its been around 7 days since i ordered the shoe. The order status is order confirmed there is no update afterwards. my order number is OR-3196815. I need the product by this 19/04/2024 or if i cancel the order i need the refund even before that. As per many peoples concern they are not even refunding after days....

We bought shoe on 11th March. Till date 5th April they are not returning money. Inspite of the fact that they received return on 28th March' 24....

Hi,

I've purchased a shoe from woodland, and after one user it got torn, I'm having warranty for the product and reached them via mail, they dragged it for 1 month after that they told me to currier the product to their address, no brand will ask the customer to currier their damaged product, so again I ask them to arrange a pickup partner so that I can easily track my product, but they are not replying even. it's been a month already that I raised a complain regarding it. Kindly do the needful for me.

regards,
Madhan.A

I ordered a wallet online from the website of Woodland yesterday and made payment as well. But today when I checked, the order history is showing zero orders. Please help me find my order

I have purchased online a Shoe (Size 42) which does not fit my foot and wish to exchange (Size 43).

I have purchased it online because of physical constraints and would like Return/Exchange online.

But no support rendered by your Customer care.

My order No. is OR-3191505.

Can you please either exchange it with bigger size (Size 43) or return and refund.
Regards

Ordered shoes on 8th march and i got order confirmation mail but when i am checking order status nothing is there and also not any information regarding shoes delivery.

Customer care not taking appropriate action to process my return request. I order a woodland shoe online in woodlandworldwide.com on Feb 3rd 2024 but after multiple follow-ups, i received my order on 23rd of Feb 2024 which is a delayed delivery. The product which i received is defective and I raised an email request to return the product on 23rd Feb 2024. From then I'm following up with them almost every single day through email and the return pickup or the refund is not processed yet. I am looking for a solution.

I have purchase ( 03- dec-2023) woodland shoes from ur store at -c.G road, ahmedabad, (guj), then after shoes defect is found and i call u on 25- jan-2024 and send photo also, reply received from store that " u send shoes via courier" and i send shoes on 05- feb-2024.. Till date do not received reply from store regarding shoes ...
Pls help me

mo. [protected]

I purchased woodsport shoe on 16 dec and within two months of normal uses it got cracked. Requesting for refund / replacement

Hi,
I have ordered online two women shoes on 23 Feb 2024. Payment done online. But I haven't recieved confirmation details of the order or any message upto now.
details of the product
Woods BROWN peep toe slipper, of
₹1977 of Color : BROWN, Size : 40, Qty : 1
And
Cherry ballerina shoes ₹1197, Color : CHERRY
Size : 40, Qty : 1

I have also complaint online at email id [protected]@woodlandworldwide.com.
But didnot recieve any response.
Also the given toll free numbers are always busy I couldn't get through it even after trying several time.
Kindly look into the matter and get my product delivered
Thank you

Sir,
I have received a pair of shoes on dtd. 14/12/2023 vide article No. GF4141021) brown colour size 40 and Invoice No. [protected] dtd. 11/12/2023 against order No. OR-3144318 and SO[protected] dtd. 11/12/2023.
However this is not a good feet for me. Therefore I want to return the shoes. Kindly make arrangement for the same and early refund. The cost of the pair of shoes is Rs.1995.00 which I have paid Cash on Delivery (COD)....

Bought would land sleeper from Woodland at D051. There is big disappointment with Woodland I never expect this. My experience was always good before.

Invoice No - 202307D051C04534

Sleeper damaged after even only 50 steps I walked.

Want replacement

I am Senthil Kumar have purchased your product Woodland Men's Camel Leather Ankle Boot-8 UK (42EU) (9 US) (GB 2924118) | B085FCSVVM on 08.09.2021. Due to rain the above said shoe was teared. i request you to kindly rectify the issue in my shoe. The details of my purchased as follows.

Purchased / Invoice dated: 08.09.2021
Invoice No.: MAA[protected]
Invoice Details : TN-MAA[protected]
Order Number:[protected]
Product : Woodland Men's Camel Leather Ankle Boot-8 UK (42
EU) (9 US) (GB 2924118) | B085FCSVVM
Product Purchased through online in Amazon.in
Sold by: Cloudtail India Private Limited

I recieved my order [Order ID OR-3176322, date 01.02.2024, Size Euro 45, Desert Boot KHAKI, delivered on 13.02.2024 through Delivery with AWB -[protected]], but unfortunately the size is very big though i ordered the correct size as per my other brands. I asked for a replacement and received email on 14.02.2024 saying that they will look into the matter but till today no action from them . So, i asked for a refund for the said order, and still not getting any response from woodland.
I would like to return the item and request you to please process my refund asap

We may submit that we ordered the above shoes Size 35 No .vide AWB No. D82635022 and received the same on 31.01.2024 under Invoice No.[protected] .
But, we are sorry to inform you that the size is somewhat small and tight. As such it is unusable for us. So, we are requesting you to please exchange this with any colour of black, Tan, cherry or Dgrey of size of 36 No.
We shall be highly thankful to you in accepting our request of return. We sent mail to your customer care on the same day regarding this. They advised us to write you. So we are approaching you. Please help and oblige us.
Thanking you. Your customer.care number is is all the time over busy and we couldn't make a call despite repeated calls.
I requested cust.cate and e.store also for exchange or return of the same on 31st.Jan, 2nd and 4th Feb. but with no response. So, we have approached you to resolve the issue.

Website: www.woodlandworldwide.com

So i ordered(purchased) this sandals from woodland online, Brown basic sandals For Men priced 2107, and after that i got "payment successful" email, after that i went on to check my order status on woodland's website from where i ordered the shoes nothing is showing up, and when i go to my cart its shows that the sandals are ready to checkout, where as i have already checked out the sandals and payed for it, from the time when i ordered this shoes i only have got "payment successful" mail and i have got nothing regarding the order, no order number, no order tracking or status, not even a mail consisting that i have purchased the sandals, only" payment successful" mail nothing more than that, please can anybody help me regarding this. ? I ordered the sandals from this website
https://www.woodlandworldwide.

I had ordered my woodland sandals for men and I paid for them but they did not provided any information regarding the order confirmation

I have been using Woodland shoes from a very long time and like always purchased new pair of shoes from Woodland (online) on sale which was delivered on Monday, 14th August 23.
However, to my shock, it was not even a week and these sandals started tearing off and are breaking from the bottom(sole). It was unbelievable! Even a low-quality shoe won't tear off and break like this.
This is not expected from Woodland. I mailed the customer care with pics. While they accepted the quality issue, they are not ready to issue the refund for the same., instead they want me to visit the store and purchase a new item.
I had purchased the shoes on a sale. Now if they ask me to buy something else of the same amount, I dont think I will get any shoes for Rs. 1500/- and I dont want to spend any more money. Also you are making an already grieved customer run here and there for no fault of his.
And if I have purchased something online then my issue should also be resolved online. This is absolutely unfair, please help

As my order place on 21st jan 2024, but not received tracking number.So, I cannot track and also not received my order....