Xiaomi India — Network issue refund or phone replacement needed

Address:

Bangalore, Karnataka

Hi, Please check photo as proff or phone network I have finding difficulties with phone network. took 4 times to services center and phone was held for 10 or more days but not get issue resolved. I can send you the picture of issue. that shows airtel sim but I am using vodafone post paid sim. it has same reamin issue. please either refund money or either replace a new piece. Really feel wasted money on china phone. better if i have stick with nokia or samsung. I will sent you phone if you pick up it.I don't have issue but please provide me a solution. please tell me where to complaint. if you are not listening. I am not happy with product. as per consumer act please provide me solution. see below issue raised earlier that I have not received any mail replied back. please check the below point too, I am finding difficulties with Battery back up... 1)If I used charged battery continuously than it will work for max 40 to 45 minute. 2) While talking phone get disconnected in between like 2 minute 15 minute or 39 minute or so? Network issue? 3) While talking in between this network connect different line why? 4) Facebook Gujarati language doesn't support 5) I took this phone to bangalore-kormangala Service center... received useless services... one person was doing something on computer not serving customer it was 4-5 customer was waiting 3 come for collection. and one was talking to customer and took around 45 to 1 hour wait as I was next the customer... so also... only one person was serving to customer. That time Felt not to go for unbranded company or non- indian company? Still I am facing same problem. That they that boy has updated software when we have told issue of phone and given reason to software issue. After coming home check the phone it is the same issue and we called up around 4 pm he told me on phone come next day we have to check the phone hardware. I haven't taken up this phone as I was upset of services. I have order 3 phone in total... two are on this email id and one on my husband email id... 2 phone are working fine no issue but this phone has issue so Please provide me the solution of phone or refund the money...or replace the phone. this phone was purchased on amit.h.mistry name on 23rd oct. which was unused and sealed till 30th of November I took this phone to the service center on 11th December... Please provide me the solution on this