[Resolved]  Xpressbees — Package not delivered

Address: Chennai, Tamil Nadu

I placed an order from Zovi.com. Order # ZY25XE placed on 09 June 2014. Talk to me i[censored] need on [protected]. They shipped order using xpressbees courier via AWB Number: [protected]. Shipment reached in Chennai on 13th June at 11:41 AM. It could have been delivered on same day by evening. But they didn't deliver. Moreover there is no delivery on 14th June too. I called there customer care xpressbess for three times but there is no proper reply. I called Zovi ([protected]), their contact number is not working sometimes ring going but they cutting my call. The shipment arrived in Chennai on 13th June 11:41 AM, it could have been delivered on that day only... or can be delivered next day.. But still no sign of delivery... No contact info for Chennai... what the hell is this? Why zovi is not using a good courier? This is my 2nd order from Zovi.. The earlier order too was delivered after so many complaints. So what Zovi thinks? Customer should post complaint on various sites, and then only they will deliver the shipment? y Zovi is using such a bad courier that doesn't have even a contact number ? I want urgent delivery of my order by 19th June evening positively... otherwise I will proceed with legal methods for the inconvenience caused to me.. For your information, most of e-commerce companies like flipkart, jabong and Yepme...They all deliver in maximum 2-3 days... So compare your service ... where u stands... It’s only the quality of service that is going to improve your brand... I want the order delivery by today itself... otherwise I will make big problem against u... Regards Sathishkrishnan [protected]