[Resolved] Y-Axis Overseas Careers — failed to complete service after multiple requests. | |||||
I have put in multiple requests to my consultant (Pradeep) as well as the mara agent (Hami) to submit a form required for notice of change in passport no. Due to this negligence, i am facing difficulty in immigration formalities. There is absolutely no response to any mail. Im requesting to follow up with the same but no response. -nabilah chivelkar Was this information helpful? | |||||
Sep 13, 2017 Complaint marked as Resolved Y-Axis Overseas Careers customer support has been notified about the posted complaint. Verified Support Aug 02, 2017 Y-Axis Overseas Careers Customer Care's response Dear Nabilah, Thanks for letting us know your concerns in detail. We regret the inconvenience caused. Our Operations Head - Ms Naziya have already discussed on case for a better clarity of both the parties. Our intention is only to provide you the best possible solution. Y-Axis is an extremely professional and transparent company. We have more than 1 lakh customers, for each client of ours, we have always given the best guidance and consultation. You had mentioned that there were instances in delay of response and concerns over coordination, our sincere apologies and regret the inconvenience caused. However we have always responded in time and have addressed all your queries in the best possible manner. We are a customer centric organisation and value all our clients and ensure professional services throughout all our existing processes. We have always ensured your concerns have been addressed with the best possible solution . At Y-Axis our achievement lies in your success . Wish all the very best for all your future endeavors Regards Client Relationship Department Y-Axis Overseas Careers Verified Support Aug 12, 2017 Y-Axis Overseas Careers Customer Care's response Dear Nabhie, Your feedback has been noted . Our team shall happy to assist your further on case . Please feel free to reach out to our branch office for any further assistance or query Thanks and Regards Y-Axis Client Relationship Department . . | |||||
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+91 76 7080 0000 [Head Office]
+91 40 3058 9615 [Head Office]
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Suite 102, GS Chambers, Nagarjuna Circle, Banjara Hills, Hyderabad, Andhra Pradesh, India - 500082
I would also like to state, though my query is now resolved, it took unfolds of efforts to get the result, that too was achieved only after putting up a complaint.
Your feedback has been noted .
Our team shall happy to assist your further on case .
Please feel free to reach out to our branch office for any further assistance or query
Thanks and Regards
Y-Axis Client Relationship Department . .