[Resolved]  Y-Axis Overseas Careers — y axis overseas consultant cheating (not refunding)

Website:www.y-axis.com

I approached them for processing to canada migration, they have taken counseling session and totally misguided us and they forced us to pay the certain amount of rupees with in the time limit. Till the time we pay the amount they called so many times for the payment after the counseling with in one day time they have taken the payment forcibly. They did not explain the process in detail and they told that the process will be completed very soon.
After the payment we did not get any support from them, we have to call them so many times, after number of calls they are responding. Now they are telling the required documents, which we do not have in hand, we have to apply for each and every document it will take months for us. I even did not apply for ielts, to apply for ielts it will take me more than two months. I even do not have the passport when i asked them regarding this they told that that is not a problem you have two months time you can apply for it. But now if i want to apply for ielts my passport number is requied, now they are asking for my passport which i have to apply now.
And they have taken the fees amount for job consultancy also. Even i did not attend the ielts and don't know whether i will qualify or not, over all amount i have paid them $86, 730/-. I have borrowed the money for high rate of interest and paid them. We have just completed 15 days with them, the process has not been started yet, i do not have a single document ready with me, i have to apply for them it will take a long process. I like to withdraw my application from y-axis overseas carriers and get back my whole amount
Please find the fee details which we paid to them
Advance towards services to be provided inr 38, 000.00
Add: cgst (9.0%) inr 3, 420.00
Add: sgst (9.0%) inr 3, 420.00
Total amount inr 44, 840.00

Advance towards services to be provided inr 29, 000.00
Add: cgst (9.0%) inr 2, 610.00
Add: sgst (9.0%) inr 2, 610.00
Total amount inr 34, 220.00

Advance towards services to be provided inr 6, 500.00
Add: cgst (9.0%) inr 585.00
Add: sgst (9.0%) inr 585.00
Total amount inr 7, 670.00
My humble request to you that what ever the amount i have paid, please help me to get it back so that i can clear my borrowings.
Thank you.
Please find the attached paid slips for your reference
Aruna
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Jan 7, 2018
Complaint marked as Resolved 
Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Nov 29, 2017
Updated by thota80
When we called them their reply is not good. They are in demand saying that we will not return the whole amount, we have paid them 86, 000 Rupees which is not a small amount. I should get my total amount from them because we have not taken any services from them. They are cheating the people not explaining everything before and forcing them to pay immediately. after the payment they are not at all responding and their services will start if we through IELTS. for that they have to explain the clients regarding IELTS first after we through that exam then only they have to process further, but they are doing entirely different taking the whole amount first and then explaining the process which is not at all correct.

I am requesting please take a strict action against these consultancies so that they cannot cheat other people. Please help to get my money back
Dec 03, 2017
Updated by thota80
Till now I did not get any response from Y-Axis. I request consumer complaints forum, please help me to get refund of my money at the earliest.
Verified Support
Dec 04, 2017
Y-Axis Overseas Careers Customer Care's response
Dear Complainant,

This is an official response from Y-Axis Overseas Careers.

In regards to the concerns raised, we have checked our database.However, we are unable to find a client with your name.Request you to revert wit your YRN No. and contact details so that we can check and revert.

Please write to us on [protected]@y-axis.com

Thanks,
Client Relationship Officer
Y-Axis Overseas Careers
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