[Resolved]  Yaantra — has my mobile reached you

Address:Patna, Bihar, 800020

I had purchased a lenovo z2 plus from yaantra which had front camera issue and i had sent it to your service center but after a days usage i came across same problem. I had again sent it to you on 28.9.18, i wanted to know if it has reached you and till what time will i get replacement.
My order id exyc67371
And why can't i check my repair status or delivery status on yaantra, gadgetwood or on ecom express
Was this information helpful?
No (0)
Yes (0)
Oct 14, 2018
Complaint marked as Resolved 
Product reached to Yaantra
Yaantra customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
Yaantra Customer Care's response
We have not received the device yet. Device is in transit through Delhivery courier with tracking id[protected]. Once we received the device, we will notify to customer
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yaantra
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    249
    Pending
    19
    Resolved
    148
    Yaantra Phone
    +91 72 9006 4542
    +91 11 6001 2600
    Yaantra Address
    33/33 A, Ramaroad, Kirti Nagar, New Delhi, Delhi, India - 110015
    View all Yaantra contact information