Zaakpay.com — payment deducted on irctc app but ticket not booked

Website:www.zaakpay.com

I had tried to book a train ticket on 16.4.18 through irctc app and zaakpay gateway.
The payment was deducted from my card account, but the same was not credited to irctc and ticket was not booked.

Requesting zaakpay to credit the amount to my account immediately and oblige.
You can contact me on [protected]@rediffmail.com or provide me with your mail id to give all the details.
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PNR NO - [protected]
PNR NO - [protected]
PNR NO - [protected]

THIS TICKET CANCEL BUT PYMENT NOT REVIVED MY ACCOUNT.
AC NO - [protected]
NAME - MAHENDRA KUMAR GUPTA
HDFC BANK
MO NO - [protected], [protected]
EMAIL - [protected]@gmail.com
irctc id - gupta1160

please resolve this matter immdetly .

thanks
Regards

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