Zaakpay.com — refund amount issues

Dear sir,
I booked railway ticket through irctc and zaakpay payment gateway. Irctc refund my cancellation amount but still not credited in my bank account.

Mode of payment is : net banking

Bank name: sbi

And all necessary details are as follows:

Transaction id : [protected]
Transaction id : [protected]

Refund id : [protected]
Refund id : [protected]

Refund amount: 5320 inr.
Date: 01 oct 2017

Train name : zyarat exp

Please refund my amount as quick as possible..
Thanks
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Zaakpay.com customer support has been notified about the posted complaint.
Oct 03, 2017
Aashish Wadhwani's response
I have not received refund for the train ticket cancellation. the initial payment was done via zakpay, and apparently, the refund has been processed by IRCTC, however stuck with zakpay!
Oct 03, 2017
Aashish Wadhwani's response
Below has not been refunded from zaakpay - Railway booking done, however cancellation done, and no fee refunded. almost 2 weeks now.

[protected] - Refund ID
Train number - 12147 KOP NZM
3460.0 - amount to be refunded
3840.0 - amount transacted
21-Sep-2017 - status - cancelled.
Complaint comments 

Comments

I have tried to book 3 bus tickets on mobikwik..For which rs 1371 was deducted from my axis Bank account.but transection didn't completed N no seats were not allocated.

Below has not been refunded from zaakpay - Railway booking done, however cancellation done, and no fee refunded. almost 2 weeks now.

[protected] - Refund ID
Train number - 12147 KOP NZM
3460.0 - amount to be refunded
3840.0 - amount transacted
21-Sep-2017 - status - cancelled.

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