Claimed

Zefo Complaints & Reviews

1
Last updated May 11, 2022
Complaints 149
Resolved
8
Unresolved
141
Quick Links
Statistics
Share
Contacts

File a complaint to Zefo

Having problems with Zefo?

File a complaint and get it resolved by Zefo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Zefo
Customer Service Contacts

Zefo Phone Numbers

Phone
+91 80 6813 6500
18
35
View all Zefo contacts

Zefo Website

Zefo Head Office Address

191 A, Shed 3, Bommasandra
Bengaluru
Bangalore District
Karnataka
India
560099

Zefo reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
hymareddy
Sep 28, 2021
Report
Copy

Defected AC sold to me

It's absolute money n time waste. I ordered AC for 28000(only 5000 less from main price from Amazon), delivered after ten days, fine. They said it's completely verified by technician before dispatch and 100% in excellent condition. They said they won't send technician for installation so I hired from urbanclap. AC is installed (delivery charges 1500+installation charges 1500). Now AC is not running as there is whole to gas pipeline inside....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shagun akarsh
Sep 14, 2021
Report
Copy

Order id- 345428. Website took the order, disabled my login post that apparently dur to tech issue which is persistent since last 15days. Delivery ETA was shown 2-3 days. But on contacting their support they told it will take 10-15days due to some issue with vendor.

Their customer support is extremely unresponsive.
Zefo customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    murali maringanti
    Sep 8, 2021
    Report
    Copy

    Address:HSR Layout No. 1, Third Floor, Sector 7, 14th Main Road, near BDA Complex, Bengaluru, Karnataka 560102

    Order id : 744475
    I have ordered a 4 door wardrobe from Zefo, Horrible customer service where the customer care number itself does not work. And after numerous follow up, the carpenters have come to assemble and then refused to assemble it stating there is not enough space in my house, this was first shocker, i don't know what kind of carpenters are they. And i was promised by Sathish Kumar who is only available via chat from Zefo, informed the item will be picked up today, for which till now i did not get any update and call regarding the pick up, i am tired sending out mails and follow ups, now even the the only customer executive sathish is also not attending my mails. i am stuck here with out any help.
    Zefo customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      E
      Emma Zanda
      Aug 28, 2021
      Report
      Copy

      We have been mailing you guys since 1month about the product king size bed which was broken and damag from my husband mail id (shushant.[protected]@rediffmail.com) and told you guys to take it back but it has not been resolved till now such a poor service, not expected that from you guys, I have purchased from zefo in delhi and my experience was amazing but after that I don't think will ever do any business with zefo worst and pathetic service
      Zefo customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Seema*
        Jul 30, 2021
        Report
        Copy

        Address:Bangalore

        My pickup was done on 17 julu as tje product delivered was not tje one i order.i have ordered brand new product but got with defects mattress.my refund amount was 5055 but only got 1798 today.
        Zefo customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          ljhgybvffv
          Jul 27, 2021
          Report
          Copy

          Worst customer service, Poor delivery, You have to contact them on mail only no call provision, They will not respond against the WhatsApp number shared, At one point of time they will stop responding against the mail, All the promises they make are simply fake. I have ordered bed from there sir queen size order date[protected] at that moment they were showing deliver date[protected], we didn't received on 12th so called them in which they told to write mail after discussion product was delivered on 17th July, after delivery with in 24 hours installation person has to come for assembly, till date he didn't came. We assembled it by our self we found that base plate of bed is missing we wrote mail to team First we were asking for return as fitment was poor but due to non availability of packaging we requested to please check and share feedback against the base plate. Return request was initiated which is not closed till day neither any feedback against base plate is received till day.
          Zefo customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            SaumyaSrivastavaSharma
            Jul 18, 2021
            Report
            Copy

            Address:E 1004, Salarpuria Sattva East Crest, Near Budigere Cross, Konadaspura, Bangalore - 560049

            Hi,

            I had ordered a dining table worth 19000 via Gozefo. Order number of the same is 737756. Which got delivered on 29th July 2021.

            No one visited from the company so I did installation by myself. On 3rd August I realised that there are termites in the table due to which I started seeing the structural damage. Spending 19000 for a table which has termites is not worth. Everyday I see termites damaging the table and I clean it.

            Have raised a complaint with them over email on 6th July 202 but no action has been taken from their side yet.

            I request this forum to take a strong action and help me out on this issue.
            +1 photos
            Zefo customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Amiya Arnav
              Jul 13, 2021
              Report
              Copy

              I had placed an order with Zefo for a bed, wardrobe and a shoerack.. I'm the delivery of items was delayed... after multiple follow up, the zefo team finally delivered the order 3 days after the committed date of delivery.. for the past one week, I have been following up with the zefo team for getting their installation team at my residence for installing the furniture.. there has been response from their side... they hardly care to respond to my mails as well.. their installation team had been making fake commitments and finally they have now stopped responding to my calls... I had earlier raised one complaint with respect to the delay in delivery of items...this is the 2nd complaint being raised for the same order ...
              Pathetic customer service
              Zefo customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                AlokRan
                Jul 7, 2021
                Report
                Copy

                I want to cancel my order 342452. There is no way to cancel the order online. I have tried contacting Zefo support team but got no reply. Please cancel my order and refund the amount asap.
                Zefo customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Gayathri2608
                  Jul 7, 2021
                  Report
                  Copy

                  Ordered a study table on July 1st. Scheduled delivery is on July 8, still no communication regarding order delivery schedule. No response on customer care number or whatsapp number. Kindly update ASAP.
                  Zefo customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Amiya Arnav
                    Jul 5, 2021
                    Report
                    Copy

                    I had placed an order of a bed, wardrobe and a shoerack.. the payment was made through UPI.. however it has been more than 3 days since the order confirmation is awaited ..
                    There has been no communication from Zefo contact center.. the watsapp number is not reposting to calls or messages.. I have already raised a complaint .
                    The Complaint I'd is [protected].
                    Zefo customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vaisakh EM
                      Jul 5, 2021
                      Jul 12, 2021
                      This thread was updated on Jul 12, 2021
                      Report
                      Copy

                      I had ordered a chair on 23rd June, and made payment as it was mentioned that it will be received before 27th June. When I dint receive till 27th i had emailed them and a person called satish has called and informed me that it woul be delivered with in 2 days. But I dint receive, so mailed them again and same person called me and told it will be delivered before 4th july. There is no call back number and I am not receiving any email response nor getting the product delivered. I want my order to be delivered ASAP or cancel my order and refund it.
                      Zefo customer support has been notified about the posted complaint.
                      Please cancel this order and refund the amount at the earliest. I don’t want any sort of services from zefo. They are not professional and don’t have curtesy to respond back to their customer.
                      Nothing has happened so far. Zefo is not trustworthy and they are not cancelling the product. They are more than frauds. Pleas help me to cancel and refund my product
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Trushna Parikh
                        Jul 3, 2021
                        Report
                        Copy

                        Order id 341179, double bed ordered but not received till date. Now refund the amount
                        Zefo customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          I
                          Ishan Gupta .
                          Jul 2, 2021
                          Report
                          Copy

                          Address:Banglore

                          WhatsApp number not responding, Mailed not properly respond. I buy a fridge on 17th and till date no one bother, where is my product. Payment already done. But no proper reply from their side. It's too much delay from zefo services. Too much delay, customer care not listen what u feels.
                          Zefo customer support has been notified about the posted complaint.
                          Helpful
                          3 other people found this review helpful
                          3 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vinayak ekabote
                            Jun 29, 2021
                            Jun 29, 2021
                            This thread was updated on Jun 29, 2021
                            Report
                            Copy

                            Address:#173 c/0 nagaraj chikknna layout hennuru Cross banglore 43

                            Hi iam iam purchase refrigerator samsung double door April 2021 I am following through email my issue April to till date sent someny emails still not resopnding your technician not visting my location we not using swtiched offed my money totally burned

                            Your customers care not resonding very bad services next time not refer any one zefo please take serious action my issues
                            Zefo customer support has been notified about the posted complaint.
                            Jun 29, 2021
                            Updated by Vinayak ekabote
                            Zefo very bad service don't go zefo costmcare not responding
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Asha R Gowda
                              from Bengaluru, Karnataka
                              Jun 29, 2021
                              Report
                              Copy

                              I am waiting for the installation since May 3rd. I do understand due to lockdown it was delayed for a month. however, ever after multiple followups i havent received a single call for the installation.

                              I just get emails saying you will recieve a call back and apologies for whatever happened.

                              I dont want your apologies. i want installation of my cupborad to be done ASAP.

                              There is no response to my emails since two days. only false promises since a month
                              Zefo customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rashmi selvam
                                Jun 21, 2021
                                Report
                                Copy

                                Address:FLAT #307 BALAJI LEGEND 4TH CROSS A SECTOR AMRUTHNAGAR SAHAKARNAGAR POST BANGALORE
                                Website:gozefo.com

                                I had placed an order number 341345 dtd 16.06.2021 please cancel this order and process refund at the earliest.

                                I had raised complaint please refer ticket # [protected] dtd 19.06.2021
                                Zefo customer support has been notified about the posted complaint.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  PSS Pharma spray solutions
                                  Jun 9, 2021
                                  Report
                                  Copy

                                  Place the order did not received any msg or confirmation mail. Also not received any delivery schedule.
                                  Zefo customer support has been notified about the posted complaint.
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    TanushRaj
                                    Jun 8, 2021
                                    Report
                                    Copy

                                    Order no 340478 a TV cabinet
                                    Not yet received which was scheduled
                                    Please let me know the status
                                    Chandrakumari [protected]
                                    Zefo customer support has been notified about the posted complaint.
                                    Helpful
                                    Be the first one to find this review helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      Taff
                                      Apr 14, 2021
                                      Report
                                      Copy

                                      I had placed order for 3 items on April 4th n chose weekend delivery. I got just one item delivered the other 2 sofa and Dining Table is not delivered and I am not getting any update from zefo. I have paid for it already. I need someone to look into this on priority basis and deliver the item asap.
                                      Zefo customer support has been notified about the posted complaint.
                                      Helpful
                                      Be the first one to find this review helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit