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Zen Mobile Complaints & Reviews

1.9
Last updated May 17, 2021
Complaints 90
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33
Unresolved
57
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Zen Mobile Phone Numbers

Toll free
1800 103 1936
103
37
Phone
+91 11 2953 1910
68
15
+91 11 2953 1912
22
11
Fax
+91 11 2953 1911

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Zen Mobile Head Office Address

Plot No. 261, Kohinoor Enclave,
Western Marg, Saidulajab

New Delhi
New Delhi District
Delhi
India
110030

Zen Mobile reviews & complaints page 2

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M
Muoon
from Raigarh, Chhattisgarh
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Sold out damaged mobile using hardly 48 hours

Website:ZENMOBILE.IN

Sir on 04/04/2016 i bought a new zenfone model no:- ultrafone 113
Price:- 2300/-
Bill number :- 1667
From ratlam (Madhya pradesh) india
Dealer name:- jeetu collection
Contact no.:-[protected]
Sir after purchase i have used this phone hardly less than 48 hours and its internal motherboard damage automatically on 09/04/2016
Because i am living in a small nearby village i can not contact to the...
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K
Kish Ore
from Mysore, Karnataka
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Mobile issue

Address:Mysore, Karnataka, 570008
Website:ZEN MOBILES

Even though I had given mobile to service centre that it is not working properly and battery is low, they dint not help out...
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A
Aruldas Kumar
from Bengaluru, Karnataka
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Zen mobile product problem

Address:110011
Website:www.zenmobiles.in

I have purchased a Zen- Cinemax-2 vide IME No. [[protected] ] in Dec Jan-1st. After using 1 month, due to software /Hardware problem incoming/ outgoing calls not able hear the sound.

Spoke to Zen customer care, as per their guidance the handset was given their Service cente : MOBILE SEVA " in Jayanagar- Bangalore. After they keeping the set for 10 days, frequent follow up, they have given delivery. After the delivery we...
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S
shyam manohar god
from Delhi, Delhi
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Mobile battery complaint

Address:Kota, Rajasthan, 324005
Website:www.zenmobile.in

Mobile name : zen ultra 501
imei number
[protected]
[protected]
Above mobile battery not available in the market
So I can’not use proper this mobile
So plz available soon this mobile battery.
from
[protected]...
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B
Bhimrao Mankari
from Ahmedabad, Gujarat
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Non availability of display in nanded (Maharashtra)

Address:431602

Respectfully sir I want to comlaint against Zen mobile...I purchased Zen 303 Elite 2 on 8 dec 2015 ...after one month its display has been broken .. when i went to costumer care office they submit my phone for one month and this period they did not provide me display .when I called its delhi office they were not also solved my problem...
Kindly requested you please solve my problem and provide me display or punished this type of company...
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P
prasun panda
from Bengaluru, Karnataka
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Warranty problem

Address:Purba Medinipur, West Bengal, 721401
Website:MATA SERVICE CENTRE ZEN SERVICE CENTRE PURBA MEDINIPUR

My name prasun panda, i perches zen sonic1 mobile.Imei no1. -[protected] imei no2. -[protected].Perches date:-08/09/2015.Perches from contai link line mobile shop.But my complain contai zen service centre.Service centre name:-mata service centre.My mob.No.-[protected]. Service centre no.-[protected] / [protected]. Please my problem is clear.....
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M
mani86
from Jaipur, Rajasthan
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Zen mobile not working from the first day

Address:New Delhi, Delhi, 1100005
Website:WWW.ZEN.COM

I have purchased the zen mobile but it is not working, but when the next day i went to the service centre they refuse me that we will not exchange the phone, this is very bad experience from this company ......
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S
sumitganguly47
from Kolkata, West Bengal
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Faulty Mobile

Address:743133

I have bought a Zen Ultrafone 303-3G Elite 2 GB (Black) Mobile from Paytm.com on basis of my order in paytm dated 3rd October 20158 & received a faulty Zen Ultrafone 303-3G Elite mobile after that from their vendor Riaan Enterprises & suffering a lot with this mobile with several following issues like 1.Mobile Hanging Problem 2.Battery Drains Very Fast 3.Mobile gone to sleep mode very fast 4.Only vibrator keypad is accessible... I...
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S
sankr9555
from Jaipur, Rajasthan
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Bad Service after sale

Address:122001
Website:www.zenmobile.com

I had made an complaint in lawanya service center gurgaon about my zen tablet which was dead after 6 month of purchace with job order no. ZMASPHR117J648, now two month is going to complete no but no response from any of service center even do not pick my phone, gurgaon service executive no. [protected]/[protected] Thanks and regards santosh kumar [protected]...
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C
Chakraborty Mintu
from Kolkata, West Bengal
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Mobile Phone

Address:Kolkata, West Bengal

Zen 402 ultra phone — battery change under warranty not done till date from 31/07/2015 job no. Zmaspwb159j4527 at b.D.R communication, 306 acharya prafulya chandra roy road, stall no.94 to 97 sealddha. Authrised service centre in kolkata


Model no is zen 402 style and imei -1: [protected] imei-2 [protected].

Sir,
I don't know whether any company takes more than 5-10 days for...
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Address:Pune, Maharashtra

I have given my phone to service center to repair some technical problem but now after more than 75 days went pass but still I am not getting my mobile back from company also they are not picking up my call or neither replying me back, they just says that u will get your mobile in 5 days or 10 days regularly, now I don't know what to do...
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S
Shiva Sons
from DHURI, Punjab
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Cheap Warranty & Cheap Company Executive Performance.

Address:Sangrur, Punjab

Dear sir, i am say to that i am a retailer of zen mobile . I sold ur mobile m 72 new imei no :- [protected] . 2nd imei no :-840076 on date i -july-2015 . In next day when we sold(sell) it occur problem if customer have any option / menu then mobile says or operating system or device please wait & not opening any option . when we took the service centre in dhuri thapper telecom, bhalwan walla adda, near telephone...
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V
vishal0
from Baran, Rajasthan
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Almost three month but there is no solotions .Very bad service

Address:Baran, Rajasthan

Hello i m vishal .I hav purched a mobile company name zen mobile . Model no. Zen 303 power plus on date 23/12/2014 worth rate 3400 only. After a three month purchase its touch damage then i visit zen company service centre baran . Kavisha mobile for its repairing .At the service centre they chang the touch .The touch change cost took from me 850 /rupess . After a month its touch damage again .Then i visit again to the service centre . At...
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A
akashsinha
from Gurgaon, Haryana
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New Mobile

Address:New Delhi, Delhi

I have bought a new Zen 402 pro mobile on 5-Aug-2015 there was some issue of sim slot and power i submit the same to the services center on 17-Aug-2015 they committed time minimum 5 day and maximum 15 day but still this is in services center and they are saying that the they need 10- 20 more days to repair this phone. and also the service center nor CC of zen mobile are not picking up the phone i didnot understand why they not replacing...
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R
Rohit Kharatkar
from Mumbai, Maharashtra
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Reg: My Zen Mobile

Address:Mumbai City, Maharashtra

I have purchased Zen ultrafone701HD through Naptol, on 09/june/2014, after 3months my mobile was showing display problem so i went to Zen Mobile Authorized service center at Sham enterprises, Mulund, Mumbai. they taken my mobile and returned me after 2months and said we are unable to repair this mobile... its better to you to another service center... when i asked them that is this is not a authorized center... after lot of visits and discussions...
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I
ili
from Adoni, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have purchased zen ultrafon303elite

Ia m from andrapradesh i have purchased zen mobile in snapdeal online purchasing only i used the phone 3days the body is heat the mobile baterry is so weak i consulted the service centre charged 200 rupees but problem is not solved. After day consult the service centre mobile istaken 20 days completed phone is not return...
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K
kusum meena
from Kota, Rajasthan
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Phone delaveri me time

Address:Baran, Rajasthan

i am sumiting my phone kavish mobile service center model no. zen ultra play 402 in date[protected] and i am go to service center date[protected] he told me your phone
is not complite and very bad tipe me tolk me so plz halp me my con. no. is [protected]...
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S
ss balakrishnan
from Chennai, Tamil Nadu
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search contact names :zen mobile x27

Address:Chennai, Tamil Nadu

Zen mobile. X27 : to search contact name it accepts only first letter not more. Example to sesrch name : arvind it accepts only.first. Letter A. Not more letters example : ar or arv. Example 2 search name david it accepts letter : d only not : da. Or dav why from Ss Balakrishnan [protected]@yahoo.co.in phone if search engine accepts more than one letter it will be easier and faster to search the contact the names...
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Z
zen402
from Chennai, Tamil Nadu
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zen ultraphone pro 402 compalint

zen ultraphone pro 402 purchased from Mobile King - Attingal/ Trivandrum on 17/06/2015 and today 21/06/2015 at 4 o clock in the evening returned to Mobile King - Attingal for the the following reasons The sim port 1 one not holding connection continouosly and not showing range in some prominent areas where vodafone is full in range.Tried with different sim but same result. Battery is enough for 15 minutes browsing Blue tooth is very...
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J
JEEVAN SINGH BHAKUNI
from Mumbai, Maharashtra
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Bad after sale service

Address:Mumbai City, Maharashtra

I purchased Zen Ultrafone amaze 701 FHD on 25th oct 2014 after 2 months of purchase i got problem of battery which took 1month to get repaired by customer service centre. Then now my touch screen is not working and since my mobile is in warrenty period but the service centre person is not taking my mobile by saying that there is some problem in touchpad which have to be changed and it would be considered as damage. I am very dissatisfied...
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