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Zen Mobile Complaints & Reviews

1.9
Last updated May 17, 2021
Complaints 90
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33
Unresolved
57
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New Delhi
New Delhi District
Delhi
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110030

Zen Mobile reviews & complaints page 3

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P
philosudha
from Idukki, Kerala
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newly bought but cant able to hear the voice of the caller

Address:Chennai, Tamil Nadu

I bought Zen mobile ZEN U 105 FIREFOX ON 01/06/2015 . The issue is while speaking through mobile, the mobile got heat and also cant able to hear the voice of the caller .Touch is also not working properly.It has been just 12 days from the date of purchase, but i am facing these many problems.kindly replace the set as soon as possible....
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OUR MOBILE IS UNDER WARRANTY PERIOD. NETWORK AVAILABLE ON MB. BUT INCOMING & OUTGOING CALLS HANG FRIQUENTLY. I WAS HANDOVER TO JJ ELECRONIC CENTER AT OUR DEWAS CITY. JOB CARD NO. IS zmaspmp017j4657. BUT ROOT CAUSE OF PROBLEM NOT FOUND & AND I AM FACING THE PROBLEM FROM LONG TIME PL. ARRANGE TO SOLVE THE PROBLEM OR REPLACE THE HANDSET. JITENDRA KUMAR SHRIVASTAVA 108/A, ADARSH NAGAR, DEWAS. MB. NO. [protected]...
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V
vinod kambli
from Gurgaon, Haryana
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lence complaint

Address:Alwar, Rajasthan

mene june 2014 me zen hd 701ultra fun mobil liya tha koi problam ane se mobil sahi hone jaipur gya 1 month baad vapes aya to usme lence nahi tha mene kai bar zen sarvice center par jakar baat kari unhone keha baher se lgwa lo or ayega to lga denge aj tak lence nahi lga please meri complaint par gor kare...
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R
RAJESHKANNANk
from Coimbatore, Tamil Nadu
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Mobile Issue

Address:Coimbatore, Tamil Nadu

Dear Sir, I have lot of problem for ZEN MOBILE. I have purchased on 2nd February'2015 and that mobile has been in big problem while using. So, i have submitted that mobile to zen mobile service center on 20th March. Still they are taking too much time only but not yet take proper solution or immediate action. I have sent below mail for them: "If not possible to ready means, provide me that mobile with problem or without problem i...
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P
Pankaj Bhatt00
from Delhi, Delhi
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Hand set not recieved yet..

Address:Pauri Garhwal, Uttarakhand

Dear, Sir/Mam I submitted My Zen mobile M7 to the service center kotdwara district- pauri garhwal, uttarakhand, on 21june 2014, with the Job card No. ZMASPUT002J505, but I did not receive the handset yet, kindly let me know when I will receive my mobile handset?? ... Thanks, Pankaj [protected]...
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R
Ricky metwasa
from Jaipur, Rajasthan
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complaint for nagda service centre

Address:Ujjain, Madhya Pradesh

sr nagda service centre per mera mobile 6 month se smit hai or Mr. Brjesh jo nagda service centre ka work dekhte hai wo mera mobile mujhe return nahi kar rahe h apse nivedan hai ki mera mobile well candisn mai mujhe return karwae ya apke kisi or service centre per phucha kar meri problam dur kare...
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P
PANNA LAL ROY
from Allahabad, Uttar Pradesh
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Defective mobile supplied

Address:Lucknow, Uttar Pradesh

Order no-[protected], Sub order no[protected] Dt.[protected], delivered on Dt[protected]. Ref- contacted HS-18 Dt.[protected] and[protected] Contacted personally Zen Service centre LUCKNOW on Dt.[protected] Contacted HS18 on[protected], 3-3-2015, Vide above order I had purchased a Zen mobile-U105 Fire through HOME SHOP -18, the product supplied is having manufacturing defect.i had been directed by HS18 to contact above service centre but they...
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U
Umar Zaid
from Aligarh, Uttar Pradesh
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Repairing is Very Long Time

Address:Bijnor, Uttar Pradesh

I have a zen 303 Power. 6 month later a problem is not power full on and i send Mobile to zen Service center and Service center operator call me and tell your mobile is go to compnay and 25 days is repairing time and i call 25 days later but Not repair and 1 week time or and i call 1 week later serc\vice center so operator tell me sir 10-15 days time is repair handset i call 10-15 later service operator tell me sir your Handset is repair...
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S
sabina.bhayani
from Pune, Maharashtra
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Zen Ultrafone 701 dead

Address:Pune, Maharashtra

I have zen ultrafone 701 that i had bought 1.5 years ago. 20 days back while using the phone, it became dead and service center people say its motherboard has some problem and a part of it has to be replaced which will cost about 3.5k which is half the price of a new phone of same kind. Talked to service manager of zen but got no satisfactory reply. Not happy with the quality and service of this product.. Pls help!...
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Address:Coimbatore, Tamil Nadu

Dear Sir My zen mobile purchasing on online in may 2014. as per purchase bill attached Mobile Model : Zen 701 hd Ultrafone imei num...[protected] Problem : Network Coverage I am already 5 times serving in laptop technology from nallaplayam and kanishka mobile service but problem is not clear.. Please kindly replace new Mobile phone as soon as possible.....
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V
vipin antony
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

battery

Address:Thrissur, Kerala

i have ordered a new battery for my Zen ultrafone 701 HD. my phone's old battery got damage after warrenty period. its been about more than one month i ordered for battery. there is no response from your company. if i didn't get that battery i have to throw my phone away since it will be useless.. please help me....
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W
WAQUARAHMAD1985
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FOR HANDSET(REPARE)

Address:Patna, Bihar

DEAR ZEN, MY MOBILE SET-ULTRAFONE 303 which i have given for repaire last august-2014.but still there is no clue of my set.. PLZ try to return my set ASAP... JOB CARD NO-ZMASPBI015J503 AND ANOTHER NO-ZMASPBI015J624.. br// NIYAZ SUBHANI [protected]...
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V
viren157
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrost Experience and Fake company....

Address:Sonbhadra, Uttar Pradesh

Submitted zen ultraphone 303 because of touch problem on[protected] and i received after very very frusteted long time after 46 days a another imei changed mobile and with another problems...again submitted on[protected] and till now didn't received my mobile and when i asks about mobile the service center person abuses me..they threatening customers...a very ugly company ...ZEN CUSTOMER CARE HAS NO CUSTOMER CARE TRIED[protected] but i...
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N
nitunitesh
from Mumbai, Maharashtra
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mobile phone repair

Address:Ghaziabad, Uttar Pradesh

Dear sir/mam, I am submitted my mobile phone dated 18.nov.2014 Bansal Telecom 121/6 Lal Quater, Ghaziabad . My phone IMEI no is -[protected] .This is pain full experience my phone 35 days gone but your customer care and service center not any solution please see my problem now i am finely request please solve it now mob-[protected] nitesh kumar moble model no-701hd job sheet no-326...
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V
Viren_m
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Depressing the customer very much.....

Address:Sonbhadra, Uttar Pradesh

i purchased zen ultraphone 303 from kota in jan.14 but only 8 month after there is a touch problem so i went to zen Service center goyal mobile&electronics kota on 17 oct14 they didn''t make job card and said that after some time we will receive message but we didn''t get message so after 8 days 25 octo.again we went to center.we asked about phone.we said to them for making job card and no was:- ZMASPRJ164J1996.and...
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Viren_m
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regularly depressesing the customer..........

Address:Kota, Rajasthan

i purchased zen ultraphone 303 from kota in jan.14 but only 8 month after there is a touch problem so i went to zen Service center goyal mobile&electronics kota on 17 oct14 they didn''t make job card and said that after some time we will receive message but we didn''t get message so after 8 days 25 octo.again we went to center.we asked about phone.we said to them for making job card and no was:- ZMASPRJ164J1996.and...
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M
mahen kumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

zen amaze 701 fhd touch screen glass

Address:Jaisalmer, Rajasthan

मैंने ZEN AMAZE ultrafone 701 FHD दिनांक[protected] को खरीदा था । 3 माह बाद इसकी टच स्क्रीन ब्रेक हो गयी । सर्विस सेंटर पर समपर्क करने पर Repairing Charges Rs. 7600.00 बताए गए । जबकि इस नए फोन की कीमत Rs 10000.00 के लगभग है।...
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D
devkushwaha
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dead mobile

Address:Jabalpur, Madhya Pradesh

I am Arun Kushwaha i am giving my Zen Mobile phone in Service Center in Jabalpur I dated my mobile 29/10/2014, which was given to repairing (ZMASPMP162J2876) is my Jobshit number please repaired me back my phone now I'm fed up to the grace of giving, thanks u...
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devkushwaha
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

give a mobile for repairing

Address:Jabalpur, Madhya Pradesh

I am Arun Kushwaha i am giving my Zen Mobile phone in Service Center in Jabalpur I dated my mobile 29/10/2014, which was given to repairing (ZMASPMP162J2876) is my Jobshit number please repaired me back my phone now I'm fed up to the grace of giving, than's you date---02/12/2014...
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V
Viren_m
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor bad service

Hello sir, i purchased zen ultraphone 303 from kota in jan. 2014 but only 8 month after there is a touch problem so i went to zen center goyal mobile & electronics kota on 17 october 2014 they didn't make job card and said that after some we will receive message but we didn't get message so after 8 days 25 octo. again we went to center.we asked about phone but they also didn't take our mob. No property .we said to him for...
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