Zomato — I have ordered the food amount deducted and response

Address:

560064

Sir, i have ordered domino's pizza through zomato app on 02nd october 2019 at 8.56pm. As per there msg we should get the food by 9.26pm. Now it is 9.51. Still they have not deliver the food for my family.. I tried calling the domino's contact number they are not picking the call and the chat option iin the zomato is pathetic.. My son was slept without having dinner. There is no responsibility to inform the customer about the delivery.. If it is not possible to deliver the food they should have informed in prior.. Now also the status showing the food being prepared
Online site : zomato
Hotel: domino's pizza
Order id: 304
Amount : 386
Payment through: google pay

Regards
Khaja hussain m