Zomato — no order placed and amount get deducted from card.

RUSHALI VERMA

from Jalandhar, Punjab

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	zomato

Hi,

I am rushali this side,

I have placed an order from zomato of pizza hut and there was no delivery done from the zomato's end and when i contacted the pizza hut branch, they said that the order has been cancelled from their shop, but the zomanto ppl have already deducted my amount from y account, thereby no food ordered also and amount of rs 480 also getting deducted.
My order id was : [protected]

Kindly look into the matter at the earliest.

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Comments

Rajesh Konduru

from Bengaluru, Karnataka

Hi, today i placed an order with Zomato(order id: [protected]) at 11:38 AM, but i haven't received my order upto 2:38 PM when i tried to connect with customer care it's not working chat support guys not given proper update, always they are saying your order is in on the way. finally i have requested for refund still they haven't response.

Pizza Hut India Customer Care

from Bengaluru, Karnataka

Sorry for the inconvenience faced by you. We will look into this and get this resolved on priority. Please give us a chance to make your experience memorable. Meanwhile, request you to share your details here: http://bit.ly/PHFeedback

Anjali Mourya

from Indore, Madhya Pradesh

Hi,

I am Anjali Mourya this side,

I have placed an order from zomato of pizza hut order has been not placed but the zomanto ppl have already deducted my amount from my Google pay account, no food ordered and amount of rs 122 also getting deducted. Plz refund my money.

Kindly look into the matter at the earliest.