[Resolved] Zomato — product not delivered for, paid order #zomato trap | |||||
Worst service ever experienced from any of its kind. Order id :[protected]. We made the order for 643, paid online. Didn't get any call. We kept tracking online and found cancelled from tomato side. When we contacted them, initially he said u didn't pick the call, later he said u were not reachable. And he literally said to us within a five minute time that, now u can forget about ur 643/-. We asked the chat support team to get the snap shot of delivery boy's call history. Moreover, we have ordered the food to aiims, new delhi, and mentioned the clear address and gps spotted our location. We know if it was a cod, they would hv been on their knees for food delivery. We asked them to deliver the order anyway, but ur agents just denied it. Chat service is a utter time waste, they are good for nothing. We will surely insist our friends and groups to stay away from ur service through what ever way possible for us.... #zomato trap. Was this information helpful? | |||||
Oct 25, 2018 Complaint marked as Resolved Amount was full refunded to zomato account. Zomato customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
I have ordered for fish tikka and I got fish tikka masala. When i asked for refund or return then they took my old order and handed me chicken! Pathetic service!!
I had placed the order and then the delivery guy said that he couldn’t reach my cell phone. Where I had full connectivity. The next thing I know my money was deducted.
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+91 83 7509 7031 [South]
+91 83 7507 3452 [North]
+91 83 7509 2754
139-P, Sector 44, Gurgaon, Haryana, India - 122002
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user id [protected]@gmail.com
issue not resolved
bymistake i forget to apply not in between