Zomato — re fund money

Address:Aqua city, Kollam, Kerala, 683511

I'am apply on time or free, but my order to late, arround 20 minutes. I paid extra money for applying get money back, if you your order is late charging extra money ₹10. But you say not eligible refund my money, so you request you please pay ₹ 108/- for time on free pakage.
Iam waiting for your valuable feedback.
Thank-you
Zakariya.
[protected]@gmail.com
+[protected].
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On 10th February I was ordering food on Zomato when I proceeded to pay the amount through phonepe app the payment was done but it showed on Zomato app that the payment wasn't complete . I didn't get the refund of 149 Rs in my bank account till now .

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