Zomato — wrong order delivery and no response to repetitive emails

Pragya Chaudhary

from Mysore, Karnataka

Address:

Bangalore, Karnataka

I had placed two orders from the same restaurant on zomato one night. The first order was two burger meals which was delivered incomplete. On chat support, they offered me credits which i have not received yet. The other order was of noodles and fried rice and what i received was a chicken burger. I have sent repetitive mails for both these issues but they haven't responded back yet. It's been 6 days already and it's just getting more and more disappointing each passing day.

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Comments

bajrangc

from Mumbai, Maharashtra

I have odered pizza on 16th sept. I have paid through net banking total paid 160 rs but resturant didnt aceept oder that time. I have received msg that my payment will refund in 3 to 4 working days but still not received.Kindly refund asap

Sumouli Datta

from Mumbai, Maharashtra

Placed an order via paytm on 21.9.19 at Bijoli grill food corner, kolkata.. order no [protected] ... But no response from the restsurant was received and food was not delivered ... Want to get the money back

Sanket Dey

from Mumbai, Maharashtra

I have ordered two dishes for my friend from Indian grill. The bill was of 316 RS which was ultimately deducted from my account but the order wasn't accepted from zomato. I have paid the amount using Google pay and I have mentioned the transaction photo and the denial of order from zomato. Also there is no other medium to reach zomato. Please hel

HimanshuGoyal761

from Gwalior, Madhya Pradesh

Hi. Problem was with delivery guy. He was so uneducated and weird. Didn't even abused him or anything, zomato then blocked me. Not good.
Furthermore, now, my phone setting and other are made by zomato in such a way that Zomato never works on it.