[Resolved]  Zomato — zomato blocked my account

Address: Kolkata, West Bengal, 700060
Website: Zomato

Yesterday i had ordered food from zomato and the restaurant rm where i ordered they delivered me a rotten food nd when i told this to zomato customer service they refunded back my money but after some time they blocked my account without informing me and when i tried to email them they all went unresponsive from yesterday onwards i have wrote them so many emails but they are not replying nor they are telling why they blocked my account please do something regarding this as because my money is there in that account
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Jun 18, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
May 18, 2018
Zomato Customer Care's response
Hi there,

Please share the order number or your contact number so we can have this checked on priority.

Regards,
 
24 Comments

Comments

My Zomato I'd is blocked m join Zomato 2 days ago and m pay bag and t shirt fees now Zomato says my I'd is blocked due to BGV failed m filled correct information

zomato blocked my account - Comment #3986881 - Image #0
zomato blocked my account - Comment #3986881 - Image #1
My I'd profile verification pending hai sir pls BVG failed problem hai request ha aap ke

zomato blocked my account - Comment #4061993 - Image #0
zomato blocked my account - Comment #4061993 - Image #1
Yesterday my phone was offed suddenly thus why what can I do that time thus why I cannot respond the calls and I can't akela the order my mobile now working active my account right now I booked gigs rights how can go now

zomato blocked my account - Comment #4083483 - Image #0
Sir meri zomato id disable kr di gui hai.our meri koi galti bhi nhi hai our TL Sir ne 24 hour ke liye bola Tha mager abhi tak I'd unlock nhi hui hai please Sir contact me and help pass 😢 this is.my no.[protected]
And zomato id. FE1402062

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