[Resolved] Zomato — zomato blocked my account

Sia 03

from Tamluk, West Bengal

May 16, 2018

Address: Kolkata, West Bengal, 700060

Website: Zomato

Yesterday i had ordered food from zomato and the restaurant rm where i ordered they delivered me a rotten food nd when i told this to zomato customer service they refunded back my money but after some time they blocked my account without informing me and when i tried to email them they all went unresponsive from yesterday onwards i have wrote them so many emails but they are not replying nor they are telling why they blocked my account please do something regarding this as because my money is there in that account

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Jun 18, 2018

Complaint marked as Resolved

Zomato customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Zomato Customer Care's response Hi there,

Please share the order number or your contact number so we can have this checked on priority.

Regards,

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Comments

Joshua Kakade

Apr 20, 2022

My Zomato I'd is blocked m join Zomato 2 days ago and m pay bag and t shirt fees now Zomato says my I'd is blocked due to BGV failed m filled correct information

raoufkasireraoufkasir605

Oct 12, 2022

My I'd profile verification pending hai sir pls BVG failed problem hai request ha aap ke

Gandi Pavan kumar

Jan 19, 2023

Yesterday my phone was offed suddenly thus why what can I do that time thus why I cannot respond the calls and I can't akela the order my mobile now working active my account right now I booked gigs rights how can go now

[email protected]

Jan 25, 2023

Sir meri zomato id disable kr di gui hai.our meri koi galti bhi nhi hai our TL Sir ne 24 hour ke liye bola Tha mager abhi tak I'd unlock nhi hui hai please Sir contact me and help pass 😢 this is.my no.[protected]
And zomato id. FE1402062