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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 486

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B
bhups83
from Mumbai, Maharashtra
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international roaming activated without explicit approval

Recently i visited to bhutan and i intentionally did not opt for international roaming, which i did couple of months ago while traveling to usa, as i was planning to use hotel provided wifi and local sim. But after coming back i have been slapped with a huge bill having international roaming data charges.
They never called for taking my explicit permission before enabling international roaming.

Date of visit: 1st june...
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S
Shabbar5152
from Bhopal, Madhya Pradesh
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airtel mobile.co.: mob. no. 7773005152: txn. id 190618971284 rs.399/

Bhopal: 24.06.2019

I have recharged my above mobile for rs.399/- on 18.06.2019 through online. The amount has been deducted and a message reccd. Intimating txn. Id no.[protected], but my mobile not recharged.

2. I have visited airtel, malviya nagar, bhopal office personally on 21.06.2019 and lodged my complaint to airtel customer-care person (Mr. Faizal). I am very disappointed till today i. E. 24.06.19 neither...
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S
Suman Pramanick 1650
from Kolkata, West Bengal
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amount deducted from paytm but not being received by airtel

Address:C-19 PARK AVENUE, Chandrapur, Maharashtra, 713212
Website:Airtelin

I have done a recharge transaction on 22 june from paytm sbi account but after the transaction is successful the airtel is showing that they have not recieved any amount. As my recharge service for airtel was over and the payment was still not done i tried with different transaction method. Then the recharge was successfully done. But the previous amount was neither credited nor refunded back into my account....
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M
Mohan0425
from Mumbai, Maharashtra
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volte is not enabled on my airtel number

Address:Ameerpet, Hyderabad, Telangana, 500073

I am unable to use volte volte services on my Airtel number even though I am using latest 4G SIM.
I went to Airtel store and he replaced me with new Airtel SIM but of now use.
Finally the store keeper said that volte is not possible to my Airtel number it is only for selected numbers and volte is possible not for all.
I called customer care many times but of no use.
No one are able to solve my problem both customer...
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J
jebus kirubavaram
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incorrect roaming charges on my mobile plan

Address:Airtel Chennai, Chennai, Tamil Nadu, 600100

Dear sir,

I recently traveled usa and i required a roaming plan. I requested for roaming rs.3999 plan to be activated in my mobile phone ([protected], relationship number: [protected]). But they had incorrectly activated both rs.3599 and rs.3999 plan which i was not aware. After a month i received the bill stating both the plans for the same roaming period which was not correct.

I requested for reversal of the...
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G
Gtendra mishra
from Delhi, Delhi
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sim card related issue prepaid to postpaid

Address:7th Floor, Interface Building No 7, Link Road, Malad West, Malad West, Mumbai, Maharashtra, IndiaLocationMalad WestPhone No.+(91)-22-40031400, Mumbai City, Maharashtra

I was lost my phone and airtel sim card, so i visited at airtel authorised partner for a new sim cardand they told me that there was a mistake in owner id proof (father name mismatch) they said to me that i have to visit main authorised partner of airtel in naupada thane west, they clearly told me that there's no possibility to issue an same prepaid numer with same owner id proof and you have to wait for 90 days for same prepaid number and...
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A
Avinashbabu
from Mumbai, Maharashtra
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network issue(4g service is discontinued)

Address:Ghorasahan, ward no-12,east champaran ,bihar, East Champaran, Bihar, 845303

Sir there is severe problem of airtel manager in my area because they are involve in oil theft by shutdown the network tower and hence we get disrupted network connectivity even we face the frequent call drop...so please look into the matter as fast as possible..
My email is:[protected]@gmail.com...
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Address:560075

An airtel broadband connection was taken in the month of january 2019 and it was only for 3 months package. Bill amount of around rs. 2800 was paid in advance for this connection (Which includes gst)
We have not used this connection after february 2019. We had used our own airtel modem.

This connection should have been disconnected after 3 months (End of march 2019) from airtel. But, we are surprised to get a bill of...
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Airtel charged additional amount for the previous billing cycle by surreptitiously activating international roaming without intimating me. Both my primary and add-on sim cards seem to have been charged this amount. I have used matrix sim card for international calling and data purposes in the usa.

I travel regularly abroad and this has never happened to me earlier. It is appalling that after calling their customer care and...
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S
Sahilenterprises
from Mumbai, Maharashtra
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about my franchise

Address:53, malikpora, 193501

I am working as an airtel retailer from last four years still i have no airtel franchise in this 4g era. This is shame for me and airtel please help me in getting franchise. Please inform tsm zsm distributor in getting me franchise so that customers do not suffer in future. The distributor tsm zsm and other airtel officers kept aways from this facility. Ie airtel franchise. Now my problem will be solved soon and i am able to get my airtel...
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A
amitsingh8800955950
from Delhi, Delhi
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false charges against toll free numbers

Address:411018

Airtel is charging agajnst toll free numbers. I have unlimited plan as still chaged 150 rupees for dailing toll free no. With 1860 or 1800. Other companies like jio are not charging extra for dailing toll free no. I believe airtel is cheating postpaid customers as they didn't told such conditions while taking connection. I called airtel customer care for resolution and asked them it was not conveyed me while taking the connection. Thier representative...
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C
ccsaha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bank a/c debited but recharge has not been materialised

Address:Nangi Station pally north, Batanagar, Kolkata-700140, Kolkata, West Bengal

Indian bank a/c debited the amount of rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile number [protected], thereby the amount has not been has not been added to my airtel a/c. Indian bank a/c debited the amount of rs.100/- on 22.06.2019, but recharge has not been materialised in respect of airtel prepaid mobile number [protected], thereby the amount has not been has not been added to my airtel...
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H
Hshukla35
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no service after mnp

Address:Kanpur, Uttar Pradesh, 208002

Just ported my jio sim to airtel on 19 june 2019 and was told that after 7 days my sim will get activated and today on 22 june 2019 got sms from airtel that *your porting request has been validated by your current operator and once your mobile displays no service insert airtel sim in the hand set and call 59059 for verification* and on 22 june 2019 at 11:00 pm my handset displayed no network and i inserted my airtel sim in my handset and...
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R
Rajeshairtel
from Hyderabad, Telangana
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newsim activation failed

Address:517502

I opted for mnp from bsnl to airtel.. Got nee sim card... When i try to activate the sim..59059 number is automatically getting disconnected... I am not getting incoming calls also.   replace all...
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R
rakesh swaim
from Hyderabad, Telangana
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against airtel for false assurance

Address:754141

I brought a airtel sim om 17th june 2019, no doubt the sim activated within the period. But i didn't get my internet access till now due to the airtel carrier service. I had conversation for several times but didn't get resolved. I did all the things as per their recommendation but didn't get no result from that side. By asking them i got only reply that we will do it better, since 17th june. They are sending one message again and again that...
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S
sharmaashok2625
from Shimla, Himachal Pradesh
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dish tv recharge wrong customer id

Address:171001

Sir by mistake i have recharged dish tv customer id [protected] instead of cid [protected]. Please transfer all the amount to my air tel dish tv customer id no [protected] connection in the name of ashok kumar sharma ganga niwas daizy blower jakhoo shimla himachal pradesh. Secondly i want to say that my tv is not showing customer id on screen.

Thanking you

Ashok kumar...
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P
PkvpawanVerma
from Mumbai, Maharashtra
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not refunding my udp plan in airtel dth

My customer id is [protected] with name of pawan verma i subscribed unlimited damaka pack in airtel in nov 13 but it was closed on 13 june without informing me and refund is not provided while i complain ed several times in airtel customer care..so plz take some step to refund my remaining amount o[censored]dp plan...
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B
bijoy rio
from Kolkata, West Bengal
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airtel wallet money

Address:guwahati,panjabari,bagharbari, Kamrup Metropolitan, Assam, 781037

I recharged my mobile number with their pack on 22.6.2019 and for that i added money to their wallet with my debit card and after confirmation of payment the money was debited but neither recharge was done nor i got back my money. I tried calling their customer care and they are doing nothing and asking me to wait. Please help me.

My registered mobile number is [protected]...
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This is in regard to the amount that was charged on my credit card on 11/06/2019 with transaction particular as www.airtel.in pgsi of rs.1237.85/-. This was unauthorized payment as i did not allow this transaction.

As per discussion with hdfc credit card customer care rep this was some sort of pre-approved payment but i never approved any transactions like that. I need this issue to be resolved asap and my amount to be refunded.br...
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K
Kings Wolf
from Mumbai, Maharashtra
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call records for safety

Address:sainath nagar, LBS marg, Ghatkopar west, Mumbai 086, Mumbai City, Maharashtra, 400086

Please provide the call records of [protected]. I want the call records of this number from May, 2019 till the recent date. I also want the details of SMS of the given number from Nay, 2019 to the recent date. I will be grateful if I get my complaint resolved as soon as possible. I need it in urgent....
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