Alliance Broadband Complaints & Reviews

Hi, I am Rituparna Ray a alliance Broadband consumer for 4 months. My address is 64/55B Belgachia Road, Kolkata 700037. Our Phone number:[protected]. Mob no: [protected]. I am getting a problem during Skype video call and an intimation for Internet connection problem. I am using 450 plan. The exact problem is low audio- video quality and call interruption, call breakage, hazy picture, unwanted sudden ending of call. I complain...

Sir I am soumyadeep banerjee, from ukillpara baruipur, kolkata. and I want to tell you that i am facing a very low downloading speed in torrents!!! I wanna know about the maximum downloading speeds in all the tariff plans, , i am using 450 Rs plan, , which is giving me only 350 to 450 kbps maximum in torrents, , , , which i think is very low according to other broadband services!!! I am not blaming your service but i jst want to either my...

my name is MONORANJAN DAS MY USER ID IS [protected].I AM A CUSTOMER OF ALLIANCE BROADBAND SERVICE SINCE 2011.It been the third time that my local cable operator CHANNEL VISION has sent to me the internet bill which i paid earlier and when i show them the paid recipt they did not admitted their fault insted of this they showed a very neglecting attitude and did not wanted to admit their fault.i am highly dissepointed with the service and want...

I am using Alliance Broadband Internet Service, Kolkata (Near Dum Dum Road) more then 3Year. Now a days I facing problem to getting Internet service. I made contact with Local operator. He told Me we can fixed today. But they Not fixed it. Therefore my Internet connection get unavailable for 2-3 days. When I made contact to main alliance broadband support desk([protected]), they told me to contact local operator. What should I Do no do...

I am using Alliance Broadband Internet Service, Kolkata from May, 2013.
Every alternative day my face problem getting internet service. When i made contact with Local operator (Pragati Communication) under Alliance Broadband, he did not pick up my cal at time and don't try to solve my problem. Therefor my internet connection get unavailable for 2-3 days.
When i made contact to main alliance broadband support desk([protected]),...

Alliance broadband service Pvt Ltd now serve it's worst service via local vendor .I am ABSPL user since 6 years .Last 3 months I have been suffering ping poss,RTO,Loss upto 30% to 50 % without effective service. Every time I have complained about it but local vendor of alliance not responding .They are wasting user's money with fake words of service .They are very rude to customer of ABSPL and make threaten if someone complain...

At the beginning of this year, January 2013, I changed my Internet Service Provider for a better service OR at least I THOUGHT SO. Things were really fine for the first 2 and a Half months. But ever since the end of March( 26th march to be exact) my service provider has stopped providing me the promised speed. My ISP has no Fair Usage Policy or What so ever. My Promised Speed and Package was

1.5 mbps = 180kB/s (Day) (Photo...

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Alliance broadband kolkata, is cheating, fake, company, they are taking money every month fixed rate and providng speed not more then 10kbps, also all the time net failour, no connection, if you are unbale to pay on time they disconnected that, the company, the management. They are using some cheap guys who is labour saying they are technical guy, this company should kick out form the city asap, every one suffering for this. They are saying...

Hi,
I am a customer of Alliance Broadband internet service provider(Tollygunge) from last 1.5 years,and had some terrible experience with this organization.After getting frustrated with the service of this service provider I have decided to lodge this complaint against this company.
It is a very bad experience working with them.Every 2nd day there connection gets disrupted and after informing them they don't care to send...

Sir,
From the day of taking the connection from Alliance Broadband I have been suffering from this problem. They never give the committed speed. As I am using ZOOM PLUS Package where 256 kbps ( upto 512 kbps at 12 am to 8 am ) is the committed speed , but I never get that. I have lodged complaint at Alliance Helpdesk as well as Local Cable Operator several times. but they did not so much importance and ignored my problem...

Dear,
sir/ mam,

I live in Moore Avenue, Tollygaunj. kolkata-40. Sir,i am a retirred person from STATE BANK OF INDIA and i am one of the user of your broadband service for last two months under the franchisee of 'Regent Park Broadband & Allied Services Pvt. Ltd.' address:- 148/28, Netaji Subhas Chandra Bose Road, KOl-40.
I have taken the 'ZOOM PACK'. I want to lodge a complain against...

Respected sir,

Internet connectivity issue is bugging me since the day I got Alliance Broadband Services. The moment Electricity is gone at my home, the network connectivity goes out.
Earlier I had had a talk with local franchisee and they did not resolve the issue. Now I have been talking with Alliance Kolkata office for past few days.
On Sunday I got a call and one of their officials told me that UPS problem...

Well my name in Avijit Jana...
I am from Kolkata WB. Well on 4th of this month i renew my account with the flash package. in day time now after 5 days i am getting around 196KB/Sec(1568kbps) as they say you will get 3/4th of your package. Ok fine i understand if i use shared bandwidth connection i have to deal with this but in night they say it up to 4mbps(192KB/secX2=384KB/sec"as per there 3/4 rule"). But ok its up-to 4mbps...

I purchase a internet broadband unlimited 399 package from this company.they commit they will provide services if any problem with connections.on 24th suddnly internet connetivity gone and when i ask to alliance broadband franchise "what happend with connection my internet is not working? He replied very ruffly we will see in morning..then i say its not working since morning he said to kya aap pura din so rahe the' what the hell...

Yesterday June 06 2009 I had very important job to be done for my client in the USA and so i was in my office but as it will take a much longer time decided to complete it from my home but it was showing today last day for renewal. so I went to the website www.alliancekolkata.com and saw online renew and i went and provided my alliance user id and the payment was accepted through their online payment portal USING MY AXIS BANK DEBIT CARD with...

hi every one.
i am using executive pack(384 unlimited) but i am getting 20-35KB/sec not even 43 or 41KB/sec.
i have called many time at there so called customer care. but they only check my pc by netmeeting n say we will send u engineer so solve ur problem. but sm of the day times the connection stay in good health but in the evening near about 8pm the problem starts again. from last 11 days im facing this problem but no result...

I am using Executive pack (384 kbps)...but I am not getting the bandwidth what they are promised to give.. recently they restricting torrent download speed without informing the customers. I had sent 4 mails regarding that... Alliance Executives are telling that they are restricting bandwidth for torrent download but they are not ready to reply the mails... this is ridiculous...

Regards,
Hiren Dutta
[protected]...

I have 3 internet connections of ALLIANCE BROADBAND SERVICES kolkata 2 since the past many years and one taken a couple of months ago.These connections has been given through a company by the name of MST Softcom Pvt. Ltd . since the last couple of months the connections have been giving a lot of trouble and more often than not i am not able to log on to the internet, or if at all i can the connection goes dead all of a sudden . I have taken...