Bajaj Electricals Complaints & Reviews

The complain on this water leakage issue was raised since 18th Jan and the same is not resolved till date.

In spite of regular follow up with various stake holder such as customer care, local-Hyderabad service centre/technician the same is not yet resolved. I find Bajaj customer service is very poor & disgusting and would recommend not to go for Bajaj products as the quality as well as support service is very bad....

Sir,
I purchased a Bajaj Majesty RX-10 2000watt heat convector ( room heater), through amazon.in, the model was claimed to be of international design with both vertical and horizontal running position. the order ID:[protected], SKU-SI-SHXJ-PV10. ASIN:B009P2LIL4. The total price was Rs.2, 864.00. The serial no. of the machine is: I[protected], inspected and marketed by Bajaj electricals Limited. The order was placed on...

I did register a complaint on 20th Dec 2016 and till today 13th Jan 2017 It's been 25 days and passed almost whole winters and they are unable to service the request. Called several times to several people but no one really cares to even respond and if you call again than they will stop picking up the calls as well.

It's been truly a pathetic experience so far for me on the support for Bajaj. No one cares to provide any response...

Around the 20th of Dec 2016, on putting on the water heater in the bathroom, the breaker was tripping. I made a complaint on the bajaj helpline.
In a couple of days, someone turned up - took a look at the heater and found water traces at the bottom. He told me there was a water leakage from the tank. That the heater had to be removed to the workshop, the tank repaired, and certain parts replaced. I asked him whether it would last after...

We purchased Bajaj heater through amazon on 27th Dec 2016 and got it delivered on 31st Dec. We registered for installation on the very same day. Today is 8th Jan but till now no one has come for installation. Everyday we call the dealer assigned but he just promises to come but never came.

We have raised a service request with cell no [protected]

Now we are planning to return it if the person doesn't come for...

Dear sir/madam,

I have bought rechargeable lantern, model no. Bajaj led glow 648lr in the month of october. After few days it stopped working. I lodged a complaint on 19/12/2016 vide complaint id: del[protected]-1. Your representative visited on 21/12/2016 and said there is no problem in product i have to charge it for 24 hrs. I told him that battery is fully charged but he insist us to do so without checking the product....

We filed a complaint in the customer care regarding the malfunctioning of an iron, they send their executive for repair, but the product has not been returned yet, despite of calling again and again their is no response. Contact no. of the person- [protected] (survesh rai). It has almost been a month. This is the worst experience I have ever had with bajaj....

I had purchased "Bajaj Duetto Duo 6 Litre PNG/LPG Gas Geyser Water Heater 2 Year Bajaj Warranty" online, before buying I had called Bajaj and confirmed regarding the onsite warranty and services. Also installation was done by Bajaj technician at my home only.

Since the installation it never worked properly. I had lodged around 15 complains in last one year even we dont use geyser during summer. Technician solves it temporarily...

Not happy by the kind of product I hv received... its highly pathetic if it cant wrk properly for 10 days also... d sheets which are used inside d heater to hold d rods are burning n smelling... we bought d product thru amazon trusting not only on amazon but on Bajaj as brand name..but I guess bajaj u people are losing ur brand standard.. as m nt able to get my product replace also which is under 2 years warranty period......

Sir,
Ince last 10 days my gyser is not working conditio and purchase in the month october -2015 and complaint was lodged in customere care no[protected] on 21st december and technician visited on 22nd dec. And teel for replacing the gyser with in 3 days but your authorised service centre owner as number provided by you not entertaining my request or complant. Being a reputation of bajaj working of service centre is poorest...

I have complaint on 16th dec, today its 24th my microwave has not repaired.
i complain through emails, calls, customer care. on email i did not get any revert. customer care says we update your complain will be resolved soon.
they assure that any problem will be resolve in 24 to 48 hours its been 10 days not resolved yet. even i got the number of service center from customer when i call him he says, executive will come at...

I had purchased this heater through Amazon and was delivered to me on the 10th Nov.2016.It was installed and was working satisactorily till 21st dec and from that day whenever we put on the geyser we got a shock whenever we touched the water lines either in the kitchen or the backyard.The other appliances like fridge and microwave are also in use and there is no problem.so i am writoing this .An early response will be appriciated...

I purchased a bajaj shakti gps gyser of 25litres past one week and it is very embarrassing to tell you regarding your poor services.till date gyser is not installed and after 3 complaints, only one mechanic came and he didn't inform us and go back without inform us.i installed gyser myself and I met worst services of bajaj appliance .I suggest people don't purchase bajaj appliance.poor services and worst, careless technicians.regret to purchase...

We are using the Fx 10 for past 2 years. The plastic jar which has to be fitted on the side before any equipment can be used has a very delicate protusion which fits into the main mixer. It is made of plastic and has broken. How do we repair or replace it? We are unable to use the Fx 10 dur to the broken plastic protusion. Kindly help asap. Surprisingly just a small delicate plastic piece has put this out of order....

I have lodge complaint (Complain No.KOL[protected]-1) for my repair of Bajaj Platini PX140 Microwave oven on 12.12.2016, 16.12.2016 & 18.12.2016

Every time i got a sms in my mobile that "No response from you, Engineer visited your place and did not find any responsible person available" but that's not true.

I was present whole day on 17.12.2016 & 18.12.2016 but not call received from Bajaj representatives....

With my lot of grievances at last I am writing this complain mail. As i have purchsed a Bajaj Majestry DX6 Iron on[protected] from Flipkart. The same has got delivered on time. Post that I have been able to use the Iron for 2 days. After that it was out of order. I have complained about the same at thw toll free no-[protected]. Where the executive kept on promising me that the technician will visit my house & will repair it. Also gave me...

Date of Incident :[protected], Complaint number 10858245,

I have contacted Bajaj electronics call center number on 17th or 18th November 2016 for a service visit, as water drops were leaking from my Bajaj Majesty 10 liters Geyser. Call center official had given service request number 10858245 and informed that an engineer would visit to check the geyser and charges for that would be Rs. 350.00 as it is not in warranty.br...

Bought above mentioned gyser on 26/10/2014, i was very satisfied till the time there was a leakage problem and i have to deal with worst customer care of Bajaj. person came to check and he said we need to relace but bofore that we have to take some photographs and get the approval.

He charged Rs. 350 as visit charge and took some pictures of Gyser which he shared with his boss.

After regress follow up of 7 days;...

Hi,

It is with much regret and anger that i am writing this email to the customer care division for bajaj electricals. I am highly disappointed by the quality of service and response provided to me for what seemed to be a regular geyser fault - which has now become a fiasco.

I had raised a service request for a fault in my geyser on 27th september to which a bajaj engineer by the name of rakesh gautam (Phone...

Sir,
I have Bajaj Majesty steam iron. I was given it at your service outlate M/s. Harsh Electrical, Near Pratap Talkies, Bhilwara for replace its plate on approx. 1 month ago. They replace that plate by new one but not give me bill for that.
When I use such iron my clothes were stick on iron plate, I went again at service centre to complain about this problem but he was not give me satisfactory reply and ask me to drop iron...