Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir/Madam, My mobile no. is [protected], on 23rd and 24th Feb 2014, BSNL have deducted 10-10 rupees for two time for unsubscribed service. For the same i have call to BSNL customer care they have register my complaint (Complaint No.-B24RJ301152 ) and they said they have return 20 rupees in between 5 to 10 march 14 but till i didn't got that money in my balance. Please do need full for the same...

I have surrendered the said landline with broad band, 3 months ago and I have still not received the cheque for the amount paid by me for the said connection and broadband which were disconnected as per my request with the BSNL office located near ECIL. Please therefore, advise me if I have to write to anybody in this regard. Since I have also now shifted my residence to Nizampet, on hearing from you, I shall write to the concerned to...

Dear Sir,

I have availed broadband connection in bsnl. my land line number is[protected]. I have not subscribed for the games on download but a sum of Rs.347/ of Bill Period 01.02.2014 to 28.02.2014, Rs.47.78 / of Bill Period 01.01.2014 to 31.01.2014 has been unnecessarily included in my bills. I never expected this from an government organization. Without my consent through phone the subscription has been done.
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Sir,

I am having land line phone at my residence in Bangalore. Phone No is[protected]. Several times Broadband line disconnected without any reason, complaint was given more than10 times. But nobody came for checking or rectifying errors. My work is suffering due to disconnection. So I am decided to disconnect the broadband line W.e.f 09.03.2014. I am not using broadband from last 2 months for the irresponsible attitude...

Sorry to say that though I have recharged my BB through BSNL online on 6th march 2014 at 11.40.28AM and my Ref No is [protected] and TXE[protected], and till now it is not activated means till 9th march 2014 at 04.30PM. But from 6th of march BSNL cutting GPRS till now. When I contact 1503 they say to contact 1505 And when contact to 1505 they are saying to contact BSNL office and talked very rudely not answered and without solving my problem....

Bsnl blocked my sim one day without any warning. When I contacted the customer care (the most horrible experience of my life, wait hours to speak to executive ), he told that my sim was taken in 2010 and I had to register again. I so they should ve atleast informed through a SMS or a call. Why they are spending a whole lot of money on advertisements if they don't know to retain existing customers. Horrible ....

We lodged a complaint vide registration no. as [protected] on dated 26/02/2014, We got massage on 28/02/2014 that your complaints has been resolved without attending it. On 03/03/2014 we got messages that our complaint is registered with new registration no.as [protected] and assigned to some person with name and mobile no.The person, assigned job, contacted did not respond properly.Till today i e. on 08/03/2014 complaint has not been resolved.VERY...

I am getting calls on my BSNL landline phone from this number : [protected] Some lady tells me she wants to talk about some policy, and says its an OFFICIAL CALL from "Indian Governance Policy.." (some made up name to make her sound important, I know its fake). And when I refuse to talk or giver her my mobile number she argues. Upon losing, says very rudely "ITS YOURRR LOSSSSSS". I'd be happier if this bs stops. :) Thanks...

Dear Sir, I had applied for new BSNL connection in Jalahalli CSC, Bangalore it has since been a week and I am still waiting for the installation process. Curiously on their website I tried logging in using the CUST ID provided in the receipt to track status of the application. Post registering in the BSNL selfcare I logged into check but the details displayed are someone else's I want BSNL authorities to look into the issue immediately. Thanks,...

I have got my BSNL number recharged for Rs. 200/- on 24.02.2014. The amount was debited to my account, but the recharge was not done on this number. I have also made complaint to the sit, they have given me ID showing that transaction was successful. I am attaching the PDF of the same for your reference. Kindly check and solve my problem....

My number is 23551559 PCH Lifestyle Pvt Ltd. Unfortunately Games on demand is activated and its renewing every month so I would like to deactivate Games on demand.The toll free number [protected] is always busy and not responding. Please check the details and do the needful ASAP. Thanking you. Md.Mudasir Ahmed PCH Lifestyle Pvt ltd. [protected]....

hi i am mange ram bhardwaj from noida since 5 jan 2014 my bsnl landline phone and bsnl internet is not working, i had made several complaints but it is of no use, i want to take them to consumer court, because of this company and offcourse there employes(unproductive) i hhave been suffering financial losses and mental stress too...my phone no. is[protected]
one of d complaint no . [protected]...

Hi, BSNL deducted Rs.40 unnecessarily from my main account balance on 15/02/2014. On that day itself i called to BSNL customer care (155223) and made a complaint regarding this. Customer care person said that the service would be deactivated and the amount would be refunded within 7 days. But even after 7 days, the amount is not refunded to me. So again I called and made a complaint but no resolution till now. Nearly 20 days gone, but...

i have submitted an application for shifting my landline location on 24/02/14, i got a reference number(ref-[protected]) 5 days ago but still the job has not been completed.every day they say that it 'll be completed today bt we r still waiting for them.my landline number is[protected].we r getting a lot of problems in our academic works due to this; looking for right action- Avinash kumar...

I have approached the Telephone exchange, Mogappair West and met one Mr Saikrishna, JTO who had given an application along with the feasibility report and asked me to pay the requisite fees at Ambattur exchange.Accordingly, I have proceeded to Ambattur Industrial Estate Telephone Exchange(BSNL) office and paid Rs1450/- vide DN No /APN No.[protected] against Customer Id [protected] for landline No.[protected]. I was informed that the details...

Before writing the complaint in detail I would like to mention that this complaint is already sent to the email addresses(mentioned below) with reminders. Email Ids where complaint is already sent but no action has been taken yet. [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in, [protected]@bsnl.co.in Complaint: I Mahesh Kumar, a regular user of BSNL Landline connection with number[protected] was using my connection from more...

Hi, A special request to Mr.Arvind kejariwal to launch a FIR against BSNL as he did same against Reliance. In BSNL most of the :- 1> customer care toll free number are in-valid http://www.bsnl.co.in/opencms/bsnl/BSNL/directory_services/toll_free_numbers.htm...⇄ 2> E-mail id mentioned in the bsnl website are in-valid http://www.bsnl.co.in/opencms/bsnl/BSNL/services/landline/helpdesk.html http://portal.bsnl.in/portal/htmlfiles/appgofficersmailids.htm http://portal.bsnl.in/portal/htmlfiles/appgofficersmailids.htm 3>...

To CAO AliporeCAO/TRKCGhosh and 2 More... 28 Jan 2014

Disabler's Desk - I am a Retd. Sr. Citizen (69+yrs), Hemaparasis Disabled (60%), right
side of body fully paralyzed, cannot move out side with out an escort
but can only operate computer / internet with unusual left hand to
communicate rest part of world especially in connection with social
welfare works for betterment to old age disability...

Respected Sir,

This is to inform you that myself Goutam Banerjee phone no. +[protected] has got a BSNL broad band connection for last 5 years or more. currently with a rental modem. Now the modem is not functioning and reported to BSNL portal and office no one is taking care and we are receiving the bill with broad band charges.

I need your intervention in the matter to short out the issue.

Waiting...

I have pre paid mobile of BSNL Chhatisgarh with above no with sufficient balance. I recharged twice for Rs. 36 each through the BSNL site using my credit card in the night of 28th Feb. 2014 under Saral Ananth plan in order to extend the validity period . But to my surprise the validity period has not been extended and My credit card has been debited. I got message in mobile to contact Customer Care with reference no [protected] and [protected]...