Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
Complaints 15953
Resolved
6087
Unresolved
9866
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 408

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kv189
from Thanesar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic internet speed

Address:Jammu, Jammu and Kashmir

MY 3G EVDO SERVICE IS NOT GIVING SPEED OF EVEN 1G IN NANAK NAGAR REGION OF JAMMU . IT GIVES SPEED ON RANGE 2-5 KBPS . AND I HAVE ATTEMPTS CALL TO SO MANY NUMBERS OF BSNL. BUT EVERYONE GIVES A NEW NUMBER TO CALL TO,

ITZ SPEED IS VERY PATHETIC EVEN TWO TABS CANT BE OPENED TOGETHER...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ace11031
from Varanasi, Uttar Pradesh
Report
Copy

Security deposit not yet received

Address:Pune, Maharashtra

Hi Sir, We had discontinued the BSNL service on[protected] at the BSNL Office in Chinchwad, Pune. However, we have not yet received the security deposit. Could you please arrange for the security deposit to the address mentioned in the application form as it has been too long since we have surrended the BSNL services. Thanks, Ratish Acharya...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Patna, Bihar

Merchant Website : ezrecharge.in
Date :[protected]:31:32
Merchant Reference Number : EGFJSO20264867
EBS Payment ID : 22491715
Payment Mode : VISA Debit Card
Amount : 600.00
Customer Name : ATHAR RAZA MALLICK
Customer Email : [protected]@yahoo.com
Status : SUCCESS...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bihar Gramin Bank
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor connectivity of Broadband Service by BSNL

Address:Bhagalpur, Bihar

Dear All Concern,

We are having two base phones their no. being[protected] and[protected]. Former is connected to broadband service.
Sir, we have to say that ours being an administrative office have to respond several e-mails to various offices like RBI, GOI MOF,
NABARD, HEAD OFFICE UCO BANK as well as our HEAD OFFICE and many more.
We have never delayed any payments due to your office but we are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aeron
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Landline is dead

Address:Coimbatore, Tamil Nadu

hi, i am a consumer of BSNL. The BSNL landline is dead for more than 2 weeks and the employees of BSNL center (Gandhimanagar) are not bothered to repair it faster.They're are just using some lame excuses whenever i call them (like cable fault, or someone digging grounds, etc). I can understand that it could take time to repair it but taking a week or more time to repair it is more stupendous. I'm still paying bills for all those...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shafiqur Rahman
from Kolkata, West Bengal
Report
Copy

Complain against BSNL Landline Phone No. 22849267 (Kolkata)

Address:Kolkata, West Bengal

Respected Sir,
I, MD. ZAID is being harassed by BSNL office. The above mentioned telephone no. was used in the year 2008 and after that it was disconnected. There was no communication whatsoever by BSNL authority nor did I receive any notice or Bill . A couple of days back BSNL Calcutta Telephones Office has sent me a Legal Notice asking me to pay about Rs.6, 000/- as an unpaid Bill and has asked me to appear in Lok Adalat. I seek...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shafiqur Rahman
from Kolkata, West Bengal
Report
Copy

Complaint against BSNL Landline Phone No. 22849267 (Kolkata)

Address:Kolkata, West Bengal

Respected Sir,
I, MD. ZAID is being harassed by BSNL office. The above mentioned telephone no. was used in the year 2008 and after that it was disconnected. There was no communication whatsoever by BSNL authority nor did I receive any notice or Bill . A couple of days back BSNL Calcutta Telephones Office has sent me a Legal Notice asking me to pay about Rs.6, 000/- as an unpaid Bill and has asked me to appear in Lok Adalat. I seek...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
itsdev
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake customer care email-id and CSC doesn't respond on phone calls

Hi everyone,
BSNL is one of the leading company in GSM in India and yet customer service is so pure. People working in BSNL dont have proper knowledge of BSNL services. If some one gives call to 5 different CSC, they get different response to same problem. Even Postpaid bill of Mangalore region doent accept in Bangalore. Both the city are in same state yet it doesnt support.

Giving calls to CSC they dont pickup the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swadeshinsu
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess billing in Landline phone 0674-2560881

Address:Khordha, Odisha

BSNL Bhubaneswar Landline phone was dead from 11.12.2013 to 24.12.2013. So on 26.12.13 I submitted the application to JTO, Baramunda, Bhubaneswar for waiver of rental in next billing. He verified, then signed and sent to SDO, Baramunda. He also signed and told me to go to Head office, which is far from Baramunda. I refused to go and told him that the application must go thru department. I dont know, what happened, but I received the present...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kvs sarma
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PIN Code in Address on Landline Bill-reg.

Customer ID: [protected] Account No.: [protected] Phone No. :[protected] The PIN code in my address on my landline telephone bill is shown as 500082 instead of 500016 which I provided in my address proof. Please arrange to rectify the same. K.V. Satyanarayana Sarma email ID: sarma.[protected]@gmail.com Mobile: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kaipuzha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill payment online by net banking

sir,
I was paying my bill every month post paid cell one by netbankingfor last one year.
now iam not getting connected to site easily and couldnot pay bill.
I got account number and email address and it was easy procedure,
now I am not in a position to pay,
pls advice how to solve easily,
Regards
Radhakrishnan nair...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr.Ankur Gupta
from Srinagar, Jammu and Kashmir
Report
Copy

Broadband/DSL never works

Address:Kurukshetra, Haryana

For the 6 months i have been asking bsnl to look into the problem of dsl link getting off every 2 minutes and returning back after 1-2 hours again to be broken after 2-3 minutes. Online, telephone, written requests have failed to solve my problem.Whenever i put a complaint within 24 hours sms comes to my mobile saying your complaint has been rectified, but its not the case.I have personally visited the SDO in exchange, he asks the lower staff...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tushar Kanti Ghara
from Kolkata, West Bengal
Report
Copy

Blocking SIM with BSNL No

Address:Kolkata, West Bengal

My daughter lost her Mobile with BSNL Kerala No [protected] in front of D2 building on 11/01/2014 afternoon at IIST, Valiamala, Trivandrum, Kerala. I requested BSNL customer care to block the SIM, but they are asking for FIR and last call made from the No. It is frustrating for a student to lodge FIR at Police Station by her alone where there a lot of complain towards police against girls and also to recall the last calls... Please make arrangement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajasuriya murugan
from Ozhukarai, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL landline link and broadband is not working properly

Address:Pondicherry, Puducherry

Hello, I am from a rural area. I have been using bsnl broadband service for more than 18 months now. I am using BBG500Rural combo plan. when I took the connection it was working fine, but after a line drop, whic happened six months back, possibily due to the public road construction work, my landline/broadban connection is no good. I barely get a connection. I have made a complaint to my local exchange(Thirukkanur) immediately...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
murthy89
from Chennai, Tamil Nadu
Report
Copy

balance reduced from account but recharge not done

Address:Thiruvananthapuram, Kerala

Sir I have recharged from bsnl online portal and money has been deducted from my bank account but the amount has not been accounted into my mobile balance. The following is my transaction id and reciept TransactionID: TXE[protected] Mobile NUmber :[protected] AMount: 98.00 Transaction date: 1/9/2014 9:08:39 PM Reciept no: [protected] Kindly take proper action against this Regards Sharath ph:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
oomeshpatil
Report
Copy

very slow Internet speed

Address:Pune, Maharashtra

Greetings there,

I am using my BSNL Agri sim since more than 2.5 years.
But currently I am facing drastic network issue where am working currently [i.e. Hinjawadi phase#2, Quadron (DLFA) area, Pune], people & my office colleagues are not able to call me. Moreover I am a software proficient & this is my professional office cell no.
And the other issue is am not at all getting the data/internet speed when...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
MITHUN DAGADAPPULA
from Gudivada, Andhra Pradesh
Report
Copy

no proper working of bsnl network

Address:Krishna, Andhra Pradesh

i am proud to say bsnl is no.1 network all over andhra pradesh. i was using docomo network. i hear that bsnl network is providing full coverage all over andhra pradesh . i change my network to bsnl since 2013 jan. from beginning onwards there could be minor problems they tried to solve any kind of issues. But at present the customer care call centres not able to provide the best services what customer needs. they not at all trying to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kottayam, Kerala

From, Biju Parameswaran Eruchirackal House Chirappuram Kaduthuruthy Kottayam Kerala To, Whom it may concern Sir, My name is Biju Parameswaran, working in Ireland. My phone no. is [protected]. I gave an application in May 2013 to shift the above number to my new house( from BSNL Njeezhoor exchange to BSNL Kaduthuruthy exchange ). Also I contacted them several times. But no response or no action taken yet. I hope you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
umesh taunk
from Udaipur, Rajasthan
Report
Copy

deactivate callertune

Address:Udaipur, Rajasthan

I havent sent any message to bsnl but callertune has been activated since 1 year ago. I have sent a message-bt dact to 56700 but it said 'invalid songcode specified.' every month it charges 30 rupees and i cant afford it. Please deactivate it. My region is udaipur, rajasthan and my phone number is [protected], and song is balam pichkari.Please deactivate this callertune....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh jajoo
from Akhnur, Jammu and Kashmir
Report
Copy

GPRS network is very slow and costomer care no. is nor responding

Address:Jaipur, Rajasthan

gprs network is very very slow, also we can say died network in rajasthan.as we want to complaint on 1503 it didn, t responding.phone is not picked for hours and hours.1503 is only for BSNL advertisement and for customer's headache . bsnl is very poor for its services and customers satisfaction and bsnl closed every way of feedback....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Recent comments about Bharat Sanchar Nigam [BSNL] services