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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Bharat Sanchar Nigam [BSNL] reviews & complaints page 425

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K
karuna123
from Amalapuram, Andhra Pradesh
Jul 1, 2013
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Failing frequently. even after month they are not able to fix the problem.It has become a mental and physical torture.

Address: East Godavari, Andhra Pradesh

I applied for BSNL broadband combo 650 package on 27 May 2013 and given subsequently. Since the beginging it is not working properly. Many a times in the day it is failing. After informing the department, I started complaining on website but after 2 or 3 times complaint; later whenever I tried to lodge a complaint it is popping up the message "your complaint is already given to a person" but not accepting any more complaints. Later...
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rekmatali
from Nawalgarh, Rajasthan
Jul 1, 2013
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PUK CODE

Address: Cachar, Assam

TO, SIR/MADAM,
I HAVE A BSNL SIM CARD, ITS NUMBER:-[protected], ITS SERIAL NUMBER:[protected], my name- REKMAT ALI MAZARBHUIYA,
BUT some days my mobile is PUK locked, but i call the customer care everyday, but their IVR is not responding correctly,
so, i request you kindly give me the PUK code as soon as possible,i hope you will consider my request,my alternate contact no.[protected], otherwise you cand send...
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S S Das
from Kolkata, West Bengal
Jun 29, 2013
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blocking of stolen sim

Address: South 24 Parganas, West Bengal

My mobile no [protected] has been stolen. I will be grateful if you please block the sim on an urgent basis. I have come to know that the no. has been used for calling up after the theft, as the no. is being told to be busy and then after a few minutes it is told to be switched off. Therefore I request your urgent action in blocking the sim....
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sabyasachimajumdar
Jun 28, 2013
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Block my BSNL Sim

Address: South 24 Parganas, West Bengal

I LOST MY MOBILE HANDSET ALONG WITH MY SIM CARD AT YASWANTPUR RAILWAY STATION. MY MOBILE NO.WAS[protected] . I WANT TO BLOCK THE SIM CARD SO THAT NO ONE MIS USE IT. BUT THE BSNL OFFICIALS SAY THEY REQUIRE A COPY OF FIR. ONLY FOR BLOCKING A SIM CARD, FIR SHOULD NOT BE INSISTED UPON. I REQUEST THE BSNL TO BLOCK MY SIM IMMEDIATELY.
my temporary mobile no. is c/o SABYASACHI MAJUMDAR MOB.NO. [protected]...
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rojali
from Mumbai, Maharashtra
Jun 28, 2013
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problem in landline

Address: Thane, Maharashtra

my landline phone has been dead since three weeks. after giving complaints bsnl ambernath peoples are not attending.they are telling you talk to our JTO we cant do anythng. JTO mr.sheikh doesnt recive his phone in office.how ever i managed to get his mobile no when i called him he received and told i will send line man tomorrow till now no line man have came.now it is going to be one month my phone and broad band has been dead.i am giving...
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grv.synyster
from Jodhpur, Rajasthan
Jun 27, 2013
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Roaming charges still applicable

Address: Chandigarh, Chandigarh

I had ported my no. via MNP to BSNL afew days ago. Although it only takes a week to port a number, mine was ported after 2 weeks, during that period I was left with no means of contacting anyone. But this is just a minor part of my complaint. My major complaint is that BSNL has announced that roaming charges will not be incurred on customers having Haryana circle numbers in Chandigarh and Panchkula. But I am still geting my balance deducted....
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hmehraj
from Jammu, Jammu and Kashmir
Jun 27, 2013
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unauthorised activated unwanted services

Address: Kota, Rajasthan

Dear sir
i am having a bsnl sim using with my phone one service unwantedly activated name 'love' in my phone and due to this service my balance deducting continuesly about seven rupees daily or in an some interval
please help me to repay my deducted balance
thanks.
Bhanwar Singh Hada
Asst Manager (SBI)
contact: [protected]...
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V
vkvijay9
from Bengaluru, Karnataka
Jun 27, 2013
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after recharge did not get any amount as a balance

Address: Bangalore, Karnataka

i made a easy recharge a 98 gprs pack on dated[protected] on my bsnl mobile no [protected] but i didn't get any data balance in my account. So i repeatedly made a call to Bsnl customer care but they are unable to resolve my issue, more over they are not giving me my money back to me. the mobile no from which recharge is made is [protected]. please consider my complaint and make Bsnl to return my money. thank you....
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Shanti Swarup
from Allahabad, Uttar Pradesh
Jun 26, 2013
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unauthorised charging from prepaid balance

Address: I-World Tower, DLF Golf Course Road, DLF City Phase V, Gurgaon, Haryana 122002, Lucknow, Uttar Pradesh
Website: www.indiatimes.com/

i have unsubscribed the the follo service many times and the message on mobile shows the same but after few hours deduction of rs.5 is made for a week out of my balance from prepaid amount meant for mobile calls. no sms or calls are possible on the displayed no.from which the message of such deduction comes. this is happening for the last three weeks. pl. do the needful and oblige....
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manish3127
from Mumbai, Maharashtra
Jun 26, 2013
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unsubscribe from follo.co.in

Address: Times Centre, FC - 6 First Floor, Sector 16-A FilmCity, Noida U.P. - 201301, Varanasi, Uttar Pradesh
Website: www.follo.co.in

Dear Sir

My mobile no. [protected] , having a GPRS facility. While browsing accidentally the services of www.follo.co.in services was clicked and charges of Rs.5 was deducted weekly. I am unable to unsubscribe from the services. I am receiving the messages from[protected] from follo jacqueline fernandez, pic. My request for UNSUB messages are not received.

Plz help me to unsubscribe services from follo.co.in...
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vinod manchandia
from Jaipur, Rajasthan
Jun 24, 2013
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WRONG DEDUCTION OF CALL CHARGES

Address: Jaipur, Rajasthan

I AM USING BSNL MOBILE PREPAID SERVICE, MY MOBILE NO IS [protected]. I RECHARGE MY MOBILE WITH STV RS 89.00, AS PER PLAN ALL LOCAL CALL CHARGES SHOULD BE CHARGED @1P/2SEC AND ALL STD CALL SHOULD BE CHARGED @2P/3 SEC. BUT ACTUALLY STD CALLS ARE CHARGED @3P/2SEC. LOCAL CALLS ARE CHARGED CORRECTLY. IN THIS REGARD I LODGE A COMPLAINT ON BSNL PORTAL ON 11.6.2013, BUT NO REPLY IS GIVEN BY BSNL TILL DATE.-----
VINOD MANCHANDIA...
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ssanyal
from Chennai, Tamil Nadu
Jun 24, 2013
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NON FUNCTIONING OF TOWER

Address: South 24 Parganas, West Bengal

I am a post paid BSNL customer.But unfortunately to say that mobile network
in BATANAGAR( KOLKATA-700140) is very poor and maximum days
i cant speak to anyone due to non funtioning of Mobile Tower.I also contact
C Care (mob no [protected]) no,but still i am suffering the same problem for
the last two years....
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2
2749803
from Mumbai, Maharashtra
Jun 24, 2013
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Connection Discunected since last two weeks

Address: Ernakulam, Kerala

This is your kind information that, I am a subscriber of BSNL Land Line and Broadband No.[protected] in Arakkunnam exchange. Since two weeks before this connection was not working. Last week we given complaint, but till now we did not get connection. My parents so old, I can't communicate with them so far. So please do needful. So many times we approached to exchange but no use at all. Kindly consider my complaint and take action...
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Pankaj Saraswat
from Mumbai, Maharashtra
Jun 22, 2013
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NOT RESPONDING TO COMPLAINT

Address: Mathura, Uttar Pradesh

last month BSNL service provider activated a service on my phone number by itself. after i complaint to them,they deactivated the service and asked me that money will be refunded within a month.but haven't done it yet.when i again called them they said there is no complaint filed for refunding of money.the complaint number they have given me is E18UP303217 on 18/may/13....
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krishna gangadhar
from Hyderabad, Telangana
Jun 22, 2013
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call list of all incoming calls of my landline no

Address: Rangareddy, Andhra Pradesh

hello all,

i want to know my bsnl incoming call detalis of my landline no.. some of them guys are calling to my landline no nd not talking with us.. daily they are giving torcher to us.. plz provide all call list for me.. all incoming details plzzz.. my email id is kris.03.[protected]@hotmail.com.. and my landline no is[protected]...
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neeraj23
from Delhi, Delhi
Jun 22, 2013
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evdo internet and mobile is not working in roaming

Address: Haridwar, Uttarakhand

My evdo internet is not working in roaming i.e chennie and also mobile outgoing is closed.Please check it and revert on my mobile phone.My evdo connection no.[protected] and mobile no.[protected]. PLEASE CHECK IMMIDIATELY .ITS VERY URGENT.
THANK YOU NEERAJ KUMAR...
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K
krishenkeyem
from Pathankot, Punjab
Jun 21, 2013
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Refund of prepaid billing amount for the disconnection period

Address: Erode, Tamil Nadu

I am a prepaid consumer of BSNL phone No. [protected] with Broad Band under Plan Compo 500C for 3 years. During the road expansion work carried our by the Highways Department from March 2013 BSNL cable line has been cut away and my phone has been disconnected from 08th March 2013 09 38 AM to 29th May 2013 05 12 PM I have submitted a complaint to the Senior Enginer External, BSNL, Sathyamangalam on 01 06 2013 by post requesting to ...
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rameshajmera22
from Rajkot, Gujarat
Jun 20, 2013
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STV RECHARGE

Address: Amreli, Gujarat

I have got recharge my BSNL No [protected] on 16/06/2013 with special terrif voucher of Rs. 1494/- for the scheme of BSNL to BSNL National free for 90 days as stated by the retailer ( Paras corner, Near hanuman mandir tower road, Rajula City, Dist Amreli Gujarat). But after recharging i received sms from the company that is you have redited your voice pack with 25 hr 0 mn valid until 06/09/2013 upto time of recharge/data/bundle done by you...
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psubram6
Jun 20, 2013
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Landline fault not attended

Address: Krishnagiri, Tamil Nadu

I had raised the complaint 23 days before against my Land line Telephone (Telephone Number is[protected] which is provided by BSNL which is not working (Dead) well.
They have closed the complaint without attending it and again I raised another complaint and that is also closed without attending it. Then i called the concern people and they asked me to contact SIPCOT AE through Land line and Mobile.His number is [protected] and the...
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jinikuniyil
from Mumbai, Maharashtra
Jun 20, 2013
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Landline not working

Address: Kozhikode, Kerala

hi,

we have been using the bsnl land line for more than 10 ten years, but for the last 3-4 years our bsnl landline is not working properly.
when we raise a complaint request, some times they attend the issue, some times not at all.If it is ok for one week then it will not work for two weeks. Customer service is very bad.I belong to very rural area the mobile signal are not very good. So the only mode of communication...
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