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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Bharat Sanchar Nigam [BSNL] reviews & complaints page 424

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P
Prashantazad
from Sirsa, Haryana
Jul 16, 2013
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Recharge not accepted

Address: Nashik, Maharashtra

Prepaid recharge done on 12 th July 2013 for 300 Rs amount debited from the bank recharge not credited. Following this no topup accepted from the Bsnl portal or from dealer. 1503 consumer complaint number keeps you on hold till you put the phone down in disgust. I have been kept on hold for 15 min at least 5 times. Please tell me how a consumer is expected to complain....
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R V GIRI
from Delhi, Delhi
Jul 16, 2013
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EXCESS DEDUCTIONS

Address: 6/274 BHEL ANNANAGAR,SEEKARAJAPURAM, Vellore, Tamil Nadu

I AM HAVING TWO SIM CARD IN DUAL PHONE.ONE [protected] PRE-PAID AND ONE [protected],CUG,COMPANY PROVIDED,BOTH BSNL. BUT CALL CHARGES RECOVERED FROM FIRST SIM, REASON QUOTED THAT I HAVE SPOKEN TO 2ND SIM WITHIN THE SAME PHONE. HOW CAN I TALK FROM ONE SIM TO ANOTHER SIM WITHIN THE SAME DUAL PHONE. KINDLY SORT OUT THIS AND STOP FURTHER RECOVERY AND ARRANGE TO REFUND THE EXVCESS RECOVERY FROM MY 1ST SIM CARDS. REGARDS,
R.VENKETAGIRI / [protected]...
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S
sunnyonlineforu
from Pune, Maharashtra
Jul 15, 2013
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Prithvi modem start disconnecting after 1 to 2 hours of use due to excessive heat , only 13 day of purchase

Address: yarpur rajputana shivajee path, Patna, Bihar

Sir i am Birendra Singh recently purcahsed BSNL EVDO modem.. on 1st July 2013 and on 13th july my Prithivi modem which given by BSNL office not working correctly. I have paid so much money and and i can not able to use even one month. What is this, BSNL already knows that with Prithivi UE 100 modem having heating problem after use of 1 to 2 hours net automatically disconnect and when we touch the modem why so happen then we feel too much...
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H
hares65
from Mumbai, Maharashtra
Jul 15, 2013
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BLOCKED MY SIM

Address: B - SB Patil Rd, Santacruz West, Mumbai, Maharashtra 400054, Aurangabad, Maharashtra
Website: bsnl.co.in

DEAR SIR. My bsnl- cellone mobile no-[protected] simcard hasbeen loss.at mumbai airport. pls my simcard blocked. Thanking you. mr. H,K,CHAVAN...
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A
abhi99
Jul 15, 2013
Sep 4, 2022
This thread was updated on Sep 4, 2022
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trying MNP BSNL to another operator : not getting UPC after msg to 1900

Address: B - SB Patil Rd, Santacruz West, Mumbai, Maharashtra 400054, Pune, Maharashtra
Website: bsnl.co.in

Hi ConsumerCourt,

I had planned to port my BSNL prepaid number([protected]) to Another operator.
Thus I sent PORT <My no.> to 1900. (10Jun)
Even after 5-6 messages I couldn't get UPC code till now.

I need this urgently.

Regards
Abhishek
[protected]...
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S
svschaudhary
Jul 14, 2013
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Not receiving call during Roaming and data not working

Address: B - SB Patil Rd, Santacruz West, Mumbai, Maharashtra 400054, Aligarh, Uttar Pradesh
Website: bsnl.co.in

Dear Sir,
I am not receiving incoming call while i am in roaming, while calling, i am getting message "ye call nahi ki ja sakti" & some time the call become silent while calling.
As I talked with GMT Aligarh in April and he is already aware about my case because many times i met him, I am suffering with this problem more than 14 months & I am continuously coming to meet BSNL officers, customer care outlets...
+1 photos
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V.RSONI
from Ahmedabad, Gujarat
Jul 11, 2013
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HUMMING IN LANDLINE PHONE

Address: Ahmedabad, Gujarat

RESPECTED SIR,
MY land line phone is not working perfectly since 4 months . Number of times i registered my complaint on automatic fault booking system . some times field staff attending the fault but does not succeed.they never capable to rectify
this fault. simply they are talking cable fault is there but helpless against this fault. i can talk properly.
WE SEE LINE DISTRIBUTION...
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P
priyotom1978
from Bengaluru, Karnataka
Jul 11, 2013
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HARASSMENT FOR BROADBAND CONNECTION

Address: Howrah, West Bengal

I HAVE BSNL LAND-LINE CONNECTION [ NO.[protected] ]. OUR AREA'S OTHER BSNL LAND-LINE CONSUMER ENJOY BROADBAND FACILITIES.
I HAVE REGISTERED FOR A NEW BSNL BROADBAND CONNECTION THROUGH BSNL WEBSITE ON[protected]. AND I HAVE RECEIVED LEAD ID - WBCAL[protected] VIA SMS.
I HAVE CONTACT WITH THE PERSON [ WHO'S MOB. NO. IS GIVEN WITH LEAD ID ] BY PHONE AND CONTACT PERSONALLY WITH OFFICIALS OF SDOT OFFICE [[protected]...
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S
Stermone Chemicals Pvt.Ltd.
from Khambhat, Gujarat
Jul 11, 2013
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BSNL Land Line Phone Dead

Address: Anand, Gujarat

THE LAND LINE No:[protected] HAS BEEN DEAD FOR THE LAST TWO MONTHS AND A COMPLAINT HAD BEEN REGISTERED ON ONLINE COMPLAINT FORM NO:- [protected]. FROM TODAY I HAVE BEEN CONTACT BSNL OFFICE KHAMBHAT BUT HE TOLD CABAL PROBLEM BUT MY SECOND LAND LINE NO:[protected] IS WORKING PROPERLY....
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M
manuhome126
from Chennai, Tamil Nadu
Jul 10, 2013
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PNT CONNECTION PROBLEM

Address: Aligarh, Uttar Pradesh

SIr,,I have a BSNL PNT CONNECTION[protected]. Now my phone has dead since tuesday. This problem arises countiously after 3-4 days again. I have been resolve this problem many times before it by your employee..but it again appear after 3-4 days..Now i have too much irriteted. So please try to resolve this problem permanently..nd as hurry as possible.

THANKING YOU..

COMPLAIN NUMBER[protected]....
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RISHI04
from Vadodara, Gujarat
Jul 10, 2013
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ATTENDING CALL

Address: Bharuch, Gujarat

I CALL TO BSNL HELPLINE AT 1503 ABOUT 3-4 TIMES. BUT THEY DON'T RECEIVED MY CALL. ALWAYS GIVING THERE SCHEMES INFORMATION. I WAITED AROUND 15-20 MIN BUT I DON'T GET PROPER RESPONSE FROM THERE SIDE . I REQUEST YOU TO TAKE SOME ACTION ON THEM. ITS NOT TODAY PROBLEM ALWAYS THEY DON'T RECEIVE CALL IN 4-5 MIN....
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B
bunty89
from Noida, Uttar Pradesh
Jul 9, 2013
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deactivation of Folli service

Address: Nawanshahr, Punjab

I have been charged 5 rs per week from last two moth the service of follo which was activated from compny side not from my end i have called customer care 5 time to deactivate this service and evry time they said that service is deactivate even they didnot gave me the compliant no.but the balance of rs 5 is countinusly detect from my account ..so pls help me to sort out this...
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M
Mba student
from Mumbai, Maharashtra
Jul 8, 2013
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no response from them . they're disconnecting my calls

Address: Chandigarh, Chandigarh

Hi. It is to inform that I took the facility of wi-max from Bsnl and from d very first day its not working I registered my complaint to their vendor but he simply ignored thn after waiting for feedback but in vain I personally went in their office but no person was there on seats since two of them were on leave for a week . I registered my complaint but no necessary action was taken when I called them they lied to me that we will be coming...
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M
MANAN_SHAH_1986
from Bhawanigarh, Punjab
Jul 7, 2013
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Recharge Process Not Getting Completed

Address: Surat, Gujarat

Dear Sir,
I have made online recharge (through Union Bank Debit Card) for my cell phone no +91 [protected] from bsnl portal itself at 12:30 PM on 7/7/2013...
First I have made talk time recharge of rs 50 (Ref no.[protected]) and then 2G net recharge of rs 54 (Ref no.[protected])...
But I have had recieved msg that sales transaction can not be completed and get assistance from customer care...
After this I have had...
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Shyam Lahoti
from Warangal, Telangana
Jul 7, 2013
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deativate of service

Address: Mahabubnagar, Andhra Pradesh

I given request to customer care to deactivate alerts which r deducting Rs.7/ per week but till it it not deactivated i request to deactivate the same & credit the deducted amount to my mobile number [protected].
complaint no.3F27AP330099 dated 27/6/2013 & 3G05AP372130 dated 5/7/2013 & 3G06AP371841 dated 6/7/2013 they r doing false promises...
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Shivani Sood
from Dera Gopipur, Himachal Pradesh
Jul 4, 2013
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Service Activate without permission

Address: Ambala, Haryana

Hi,

In my phone i received one message on 27th June 2013 at (6:56 pm) that service is activated on your mobile. I called to customer care (7:29pm on 27th 2013), executive told me that they don't have such record of activation of that service so call us later and when next day I call again for the same they told me that 'Ki apko kal call karni chahiye thi ab hum refund nhi kar sakte' and they also told me that...
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A
acsproperty
from Kolkata, West Bengal
Jul 4, 2013
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Complaint Against my Broadband connection

Address: Odisha

Phone No:[protected]
D.N. No/APN No. [protected]

Dear Sir/Madam,
We would like to intimate you that we have applied for New land line connection with broadband as name M/s ACS Property Services (P) Ltd. on dtd 15.05.2013 by cash vide money receipt No. HHR[protected]. of Amount Rs 1675/- and paid by cash Rs 2100/- towards modem. After 4/5 days wire is connected but line is not activated...
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S
Soumick S
from Kolkata, West Bengal
Jul 4, 2013
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BLOCK OF BSNL SIM

Address: North 24 Parganas, West Bengal

I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

My Mobile #: [protected]
MICROMAX CANVAS Mobile


Please block the sim card and also lock my mobile with the above mentioned detail
Regards,

Satya Sundar Mukherjee
Alternate contact number : [protected]...
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J
jitin sharma
from Mohali, Punjab
Jul 2, 2013
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Internet not working and no one is visiting to repair

Address: SAS Nagar, Punjab

I had made the complaint to BSNL on 13-June-2013 that my internet is not working and they responded to me that Technician will visit in 48 hours then on Monday, 17-June-2013 I again called and they forwarded my complaint but still no one has visited to rectify my problem. I call daily for the complaint and i get the same response that they are forwarding my complaint. I then make a call to SDO, Mohali and no is responding to the call till...
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S
Salaj Jin
from Bhopal, Madhya Pradesh
Jul 2, 2013
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phone line still disconnected as i made full payment already

Address: Durg, Chhattisgarh

I had a BSNL connection (sulabh Plan) phone number[protected] under the name Of Salaj Jain address house number 320, street number 03, laxmi narayan mandir, durg.

I made a payment of rs 1657 on 08/09/2012 since then my connection is never connected again and the phone line is not working till date. I had made several complaints since then, some of the complaint numbers are [protected], [protected] etc. some written complaints...
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