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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Jul 31, 2024
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 423

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S
sasmita364
from Nawalgarh, Rajasthan
Jul 25, 2013
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return of security money

Address: Jagatsinghapur, Odisha

Sir/Madam,
I have disconnected the land line phone 3-4 months ago but the telecom provider has not yet returned my security money to the mentioned address given to them during the day of closing of the land line phone.where to get the help.

Therefore,kindly help me on this regard for which I shall always be very greatful to u.

Thank You.


Email ID:[protected]@gmail.com...
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vjshan
from Chennai, Tamil Nadu
Jul 25, 2013
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Been charging even after disconnection letter

Address: Chennai, Tamil Nadu

I have given a letter for disconnection, and I started a different server Airtel since May of 2013. But I been getting my bill regularly every month as of May, June, July. I paid May and June even though I did not have BSNL server. In July 2013, I got overwhelmed and frustrated and called several offices to get any explanation, no luck. This a day time theft and ripping off the customers, and finally in one office I was told that it only...
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georgemathew01
from Delhi, Delhi
Jul 24, 2013
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Modem not working

Address: George Mathew, Ernakulam, Kerala

I have been using BSNL Wimax for a year. From June 3, onwards, we are not getting proper signals. I complained to the Palarivattom office of BSNL and they say that I am getting signals from 2 towers and so the modem has to be changed. From then onwards they keep calling me about the problem and offer to change the modem but until now they havent approached or change the modem. Its an unlimited conenction and I have to shell out Rs.880/-...
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Ranju085
from Delhi, Delhi
Jul 24, 2013
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BSNL customer care wait time exceeded two hour

Address: #108,Behind shankar mutt,Kirloskar colony, Bangalore, Karnataka

I called to BSNL customer care(1503) on 24/07/25013 @ 11:53am and I was on hold for almost 1 and half hour without even informing estimated time, Finally I only frustrated and disconnected the call.

And I was able to hear the instruction in different languages other than Kannada even after I had chosen my language as Kannada.

After some time i tried calling again it was not connecting at all.

Please...
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M
Mohan Bagwe
from Mumbai, Maharashtra
Jul 24, 2013
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Lost

Address: A4/203 Sandhya bld, Shanti Nagar Sect 4, Thane, Maharashtra

Respected sir;
My BSNL PREPAID SIM card is lost for 1day ago(on 24/07/2013 11:15pm).
Please Sir Replacement My card.
I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number [protected].

Recently contact on : [protected] ; 28552222

Regard,
Mohan Bagwe
Mumbai...
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girishgnayak
from Bengaluru, Karnataka
Jul 23, 2013
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Non refund of failed Recharge

Address: mallapur township karwar, Uttara Kannada, Karnataka

I had recharged for Rs.400 on 16 june 2013 listening to the AD during the call to customer care but i havent received the amount nor there was any communication done by the company regarding the failure .I have called customer care for the same many time and even logged a complaint with the supervisor but they havent refunded my amount till date....
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parikdhamija
from Jind, Haryana
Jul 22, 2013
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deactivate music in demand

Address: Haryana

respected bsnl broadband service providers
Sir from the last few months i am being charged for hungama music on demand.I am not using it and i tried customer care a few times before filing a complaint here.So I request you to kindly deactivate music on demand on my landline number i,e [protected]
faithfully yours
Parik Dhamija...
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D
deepaksky
from Ajmer, Rajasthan
Jul 22, 2013
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landline & broadband both are not working since 2 months

Address: Karnataka
Website: www.yogamukhi.com

landline n broadband not working since 2 months
Respect sir/madam
I dr deepak from karnataka, bagalkot district, guledgudda city ph-no-[protected] since from 2 months my landline and broadband not working, I called up all taluka jto officer, district officer and AGM officer but no one doing there work, this is a very bad service of bsnl, no one is there to controll over officers, please help me to solve this problem....
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Mahesh@DS
from Pune, Maharashtra
Jul 22, 2013
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Disconnection

Address: warje, Pune, Maharashtra

This is Mahesh Shirali. I have a WLL number of BSNL, the number is 020/20250264. I have handed over the instrument and submitted the application for disconnect the WLL line ,but still iam getting bill on the same. and it was been told that connection will be disconnected and the refund will be done as soon as posible. so iam waiting for the feed back, or i have to take a serious action on this as no necessary action is been taken till date....
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M
madhepura
from Ranchi, Jharkhand
Jul 22, 2013
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TELEPHONE AND BROADBAND NOT WORKING

Address: PARAGON FINANCE LIMITED, H.B.ROAD, KOKAR, Ranchi, Jharkhand

This is to inform you that BSNL mobile Services and broadband connection is very poor at Rudraksh Apartment opposite of Arya Hotel, Lalpur, Ranchi in Budhia Complex. In the Apartment almost 500 – 600 families are residing and mostly all of them along with the nearby localities are facing the frequent interruption and tower problem in the vicinity.
We are having several connection at our residence in the 7th Floor, Block "D",...
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Devilal k Jangid
from Patan, Gujarat
Jul 21, 2013
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Phone is not working since 8 month

Address: Karkedi, Nagaur, Rajasthan

My land line phone not in work since 8 month I have complain about 10/12 times by phone & on line I Tack yearly Plane I contact Line Men he Say your line is faulty between Ziliya & karkedi We have no Staff to check this so we help less Sir I live At Planpur Gujarat I tack phone for Save rooming Charges of mobile But I helpless again BSNL staff My Phone No is[protected] my mob no is [protected] So please check the meter Devilal...
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S
srijith appu
from Baloda Bazar, Chhattisgarh
Jul 21, 2013
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unsubscribe

Address: Durg, Chhattisgarh

Sir,

Sub: Cancellation of Bsnl Hungama Account

Telephone land line No:[protected]

I request you to kindly Un-subscribe my acount for Bsnl Hungama on Demand scheme with immediate effect.

Thanking you,

Yours faithfully
S SOBHANA...
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B
bappa mondal
from Jamshedpur, Jharkhand
Jul 20, 2013
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unsubscribe BSNL hungama games on demand HUNGAMA MOVIES-HUMOV

Address: Jharkhand

From,
Manoranjan Mondal
45D Parvati condominium, phase-1
parmathanagar mainroad
parsudhi
jamshedpur ,jharkhand
pin-831002

sub:- unsubscribe '' BSNL hungama games on demand HUNGAMA MOVIES-HUMOV''

sir;
without my approval " BSNL hungama games on demand HUNGAMA MOVIES-HUMOV" service
has been activated in my broadband account...
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A
Avinash Singh
from Hyderabad, Telangana
Jul 20, 2013
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not functioning and no response

Address: flat no. 1104, sector-3 , vaishali, Ghaziabad, Uttar Pradesh
Website: BSNL

sir my wi-fi connection is not working. It is of BSNL. First, they told me to have a connection by purchasing a modem and than they told me to have a plan as per my requirements. I chose a plan cost rs. 950 and they said that wi-fi would work on evry device and you just have to connect one at a time. But now wen i bought that plan, the wi-fi was working only on my laptop. There are 2 more laptops at my home but the wi-fi does not connects...
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sharmaharish0902
from Mumbai, Maharashtra
Jul 20, 2013
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Regarding 3G Service

Address: Jaipur, Rajasthan

Hello,

I purchased a BSNL mobile connection on 11/7/2013 specially for using its 3G internet services. The connection was activated on the same day. The problem is that when I tried to access the internet using settings provided by the BSNL by deducting my default available balance, it gives the speed 2 - 3 MBPS. But when I recharged with Rs. 25 3G voucher (gives 100 MB for 3 days at 3G speed) and connects internet first time...
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pkpattanayak
from Kharagpur, West Bengal
Jul 19, 2013
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AUTOMATICALLY ACTIVATION OF VAS

Address: East Medinipur, West Bengal

Dear Sir,

One 'spicy jocks' service is automatically activated in my no on 2/7/13 and Rs-5/- has been deducted. There is given that "to unsub, SMS STOP to 155223." But when i SMS to 155223 they replied "Your VAS service information is not available with us." I called to customer care many times from many numbers, but no one picked up the call.

Again in 19/7/13 I got massage from...
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anil_p
from Mumbai, Maharashtra
Jul 19, 2013
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Not providing service even when paid all bills

Address: Nampally Station Rd, Karimabad Cooperative Society, Abids, Hyderabad, AP, India, Mathura, Uttar Pradesh
Website: bsnl.co.in

Dear Sir/Madam,
We are currently using BSNL internet connection for a long period of time but they are not providing good service. We are paying regular bills on time but their service is very poor almost half of the month we are not getting any services and when I call in BSNL office to register my complaint their they took it leniently and ignore it. They just give us time but never come to short out our problem...
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MUKESH HYDE
Jul 18, 2013
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Tele connections not working

Address: B - SB Patil Rd, Santacruz West, Mumbai, Maharashtra 400054, Ajmer, Rajasthan
Website: bsnl.co.in

We have lodged complaints in Nasirabad office (Distt. Ajmer) of BSNL as our office where telephones connections are available comes under this office. Our connection nos.[protected] and 221842 are not working for the last 4-5 months but we are paying bills regularly. We have approached number of times and contacted the Executives at Nasirabad, but all in vain. We have also approached in the scheduled Saturday open customer complaints...
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SURESH2604
from Mumbai, Maharashtra
Jul 18, 2013
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LANDLINE TELEPHONE DEAD

Address: BK NO.831/24 SECTION-17, Thane, Maharashtra

MY LANDLINE TELEPHONE 2569324 IS DEAD SINCE LAST ONE MONTH, LINEMAN HAS NOT VISITED EVEN ONCE TO RECTIFY THE PROBLEM.
COMPLAINT ID---[protected]----DT-17JUN2013
[protected]----DT-26JUN2013
[protected]----DT-28JUN2013
[protected]----DT-09JUL2013

KINDLY DO THE NEEDFUL...
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bhuvnesh karnawat
from Delhi, Delhi
Jul 17, 2013
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extra billing

Address: B - SB Patil Rd, Santacruz West, Mumbai, Maharashtra 400054, Dausa, Rajasthan
Website: bsnl.co.in

I took post paid connection 525 plan phone no [protected] on 13-6-13 and received bill AC no[protected] invoice no[protected] Rs.888/ I shocked to receive this bill having recurring charge Rs.790. I am using no facility other than phoning.It is very surprising

Please wave of theses charges.
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