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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 23

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T
Tamsan Rayar A
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online ticketing and the queue

Address:620001

Hello sir/mam
Booked a ticket online and was made to stand and get the tickets showing my mobile on the counter in a long queue hope we book online to avoid standing in the queue.. But was completely taken back by this behaviour it happens in most of the theatres in tiruchchirappalli and all over tamilnadu so pl attest this query and bring up a solution for it...
Thank you...
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S
sumit212
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheated by bms, booked/ charged 3d movie but it was 2d show.

Address:Nagpur, Maharashtra, 440015

I have booked 3d movie tanhaji in bms but it was 2d movie. Theatre manager told that it is bms fault. Bms cheated. Created two issues with them but they are not refunding my money. Bookmyshow [ incident id - [#10389717] ]. Called multiple times to their customer service, sent email but they are not helping. Its more almost 20 days now.
Please help
Sumit
[protected]...
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S
Shraddha Nair
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online booking

I erroneously booked 10 tickets online on 25th jan instead of 26th using book my show and immediately called customer care to modify date. Being superstar member, they initially told me that they will try for refund after some deduction as per inox policy for which i was ok but later informed that i can't get refund coz i didnt book tickets using login option....
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K
Khaja Sk Rehaman
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

movie tickets rate increased 2 times

Address:all over vijayawada, Krishna, Andhra Pradesh, 520001

On this festival i wanted to watch a toolywood movies in theater.. Usually the ticket price is maximum to 150rs for normal seats in multuplex.. But for only some recent ticket price is higher then usual means 200 for normal tickets...

How they increse that ticket 2 times.

I am very upset for why i have to put so much money to watch a cinema..

Plz take nessesarry action to watch cinema in multiplexes...
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A
ashwinimallesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fund return

Address:Gowdanapalya, 560061
Website:Book my show

I had booked 6 tickets for avane srimannarayana movie at 2pm on 28th of december in book my show app... Then i cancelled the ticket since i had booked for wrong timings... When we cancel the tickets immediately or before 4 hours to the movie... Book my show would deduct 30%of our money and returns it to our respective bank accounts... Even in my situation it showed ticket money... After deduction of 30% would be returned... Tilll date there...
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U
Uber Support
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

isl ticket not provided | picked up someone else excuse given by counter official

My booking id : vybk13aqj14ntj
Registered contact number : [protected]

I had booked one isl ticket for the match between atk ans kb which took place at saltlake stadium kolkata on 12th january. Booked the ticket online, carried the printout with id proof as mentioned address, but all counter officials just said big no at my face after taking 5 minutes of long checking time. They told my qr already been redeemed and the...
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C
cmkrishnakant
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no entry provided for new year event

I had booked a couple entry ticket for jan 31st event held in Forum Shantiniketan Mall Whitefield Banglore for ₹4299/-. When we reached the venue the place was overcrowded and we were not allowed entry. We heard from the other people that there was no food left and we were not given even a bottle of water. In bookmyshow it was mentioned that food and bevereges were unlimited. But we did not even get entry, there were more than 100 people...
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cmkrishnakant
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

entry was not provided and additional money demanded on spot by organisers

Address:560037

I had booked a couple entry ticket for jan 31st event held in Forum Shantiniketan Mall Whitefield Banglore for ₹4299/-. When we reached the venue the place was overcrowded and we were not allowed entry. We heard from the other people that there was no food left and we were not given even a bottle of water. In bookmyshow it was mentioned that food and bevereges were unlimited. But we did not even get entry, there were more than 100 people...
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R
Rohit Bagla
Jan 14, 2022
This thread was updated on Jan 14, 2022
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taking a lot of time to refund - need it immediately

I purchased a movie ticket on 24th november but after reaching theater, i got informed by theater that the show got cancelled. It was a 8:45 pm show. I called bookmyshow customer care instantly and the representative informed me that i will get the full refund. Its been more then 7 weeks now but i did not received the refund. I am following them mostly every week and getting the excuses that it is in approval stage. At last before 2 weeks...
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G
gopichand nigidala
from Naidupeta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket not booked but amount was debited in my account

Sir,

This is gopichand from hyderabad, am booked "prathiroju panduge" movie ticket in 'asian ganga, dilshuknagar."amount was deducted but ticket not conformed. Msg not came from bookmyshow to my mobile number and email id.
Please look the matter as early as possible. Ref: no cbibibo-[protected]-cbibibo

Date of incident : 20.12.2019

Thank you...
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M
MR Modi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelled shows policy change

Address:Everywhere in India, 411057

I have booked ticket wm4r2zh on 15 dec 2019, informed by bookmyshow 1 hr 40 mins before that show is cancelled, when asked for alternatives they cant provide. They can just refund and get away. I believe there should be a policy to inform 24 hrs atleast in advance and written in their policy. If 2 hrs than they should double the amount. Giving just refund is not appropriate but an option of providing another alternative ticket also should...
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Srija Ghosh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

monetary transaction made without ticket confirmation.

On 13th of december, i had booked 3 tickets of sagardwipey jawker dhan at nandan cinema hall in kolkata for a 3:30pm show on 14th of december. The monetary transaction of rs. 248.40 was successful from my sbi account but no ticket confirmation was sent to me. Thereafter when i visited the site to check the status of my booking, it shows the same three seats that i had selected to be available for further booking.
This is ridiculous...
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Srija Ghosh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money has been debited on account of film tickets booking without ticket confirmation.

On 13th of december, 2019, i had booked 3 tickets of the film sagardwipey jawker dhan at nandan cinema hall for a 3:30pm show on 14th of december, 2019. An amount of rs. 248.40 has been debited from my sbi account, while no confirmation of tickets have been sent to me. When i am checking the site again to locate the status of my booking, it shows my selected seats to be available for further booking.
This is an undesired and extremely...
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Address:Jarod, Vadodara, Gujarat
Website:Bookmyshow

I booked three tickets from bookmyshow but for some reason in the year i could not go and cancel my ticket and not give me money back if we did customer care, they would not tell me that your ticket could be canceled and you would not get the money back i told the people that if you don't give my money back, i will do your compliant in consumer court even if they return my money not giving up bookmy show contact us [protected]...
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Keshav K Jain
from Mumbai, Maharashtra
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refund for bad services

Hi

I booked a ticket on the 08th of nov for rambo circus for the next day. I provided my contact details. However, i did not receive the ticket confirmation on my phone number.

When i called bookmyshow on the date of the show it took 50 minutes to get connected to the customer care department. By that time the show has already started. When i asked them why i did not receive the confirmation on my phone they...
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Kodavali Neelakantaeswara
from Vijayawada, Andhra Pradesh
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my ticket not accepted by cinema. again purchased new ticket

Address:Pandu ranga nagar, Rangareddy, Andhra Pradesh, 500018

Bookmyshow [ incident id - #9816777,
Dear team,

Ticket details attached here for your reference, sms not get the confirmation from book my show [protected].
My person took screen shot and went move movie theater and management not accepted screen shot and not asking about confirmation tickets email & sms
Movie theater management asking about the mail confirmation and sms we can able to provide in front...
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V
VaishaliGupta12
from Tarikere, Karnataka
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amount deducted but tickets not booked in bms

Address:Bangalore, Karnataka, 560103

I have tried to book tickets from bookmyshow website and i have successfully paid the amount (Rs 903 approx) from gpay for 16th november 6:15 pm show of ford vs ferrari. The amount has been deducted by gpay. However, i did not see or receive any tickets being booked and also didn’t receive any message on confirmation. Can you please help? It will be really appreciative if the refund could be initiated immediately....
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Bharat Deep
from Palackattumala, Kerala
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ticket booking frauds

Address:692030

Bookmyshow always shows you have loads of offers available and you can redeem them using the reward points, utsav rewards, payback points etc. But the truth is that not even a single time their system of redeeming works and it always ends up in failure. The transaction will end up in failure if you are using any offers. They are making people fool by showing many offers but in actual terms none of the offers work and their system is set up...
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Aneesh Kapadia
from Mumbai, Maharashtra
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payment is deducted from my bank account but always shows failed transaction.

Address:Mumbai, Mumbai City, Maharashtra, 400022

A thing which is regularly happening while booking tickets through bookmyshow by my union bank debit card is that the payment is deducted from my bank account but they always show failed transaction. Lately this has happened quite a few times. Then i have to book tickets from my icici bank card then it goes through. Can u please tell me as to what problem you have with union bank. And i[censored] have some problem then why don't you mention on your...
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S Singla
from Delhi, Delhi
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refund of failed online booking

Address:New Delhi, Delhi, 110085

I booked 4 tickets on 27th oct 2019 for m2k rohini, housefull 4, for 1.20 show and selected seat nos. C-6, 7, 8 and 9. My payment was deducted from my account but the system had shown a messege that my transaction is failed nor i received tickets on my mail or mobile. My refund is not yet processed, please refund my payment. My mail is [protected]@yahoo.com...
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