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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
Complaints 15953
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 406

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A
Atinderpal Singh Mann
from Bhawanigarh, Punjab
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bill for broadband extra usage which i did not use.

Address:Sangrur, Punjab

my landline number is[protected] i was using bsnl broadband 1gb plan for few months i used stay away from home and used broadband very less but i was always getting extra bill of around rs1000 for few months but i did not had the time to investigate and i thought that i might have used broadband or some background service might have downloaded. but this week i took some time to investigate and i registered on selfcare.ndc.bsnl.co.in and...
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G
geekayes
from Kavali, Andhra Pradesh
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Very Low broadband adsl speeds

Address:Anantapur, Andhra Pradesh

My phone number is[protected]Anantapur-Andhra Pradesh). I am in Rs.950/- Scheme- 8 mbps - 25 GB. I get only 0.5 mbps and though I complain on service numbers 1503, 1504 - only a line man comes and checks the cables. He goes back and I get a message that my compliant is cleared. I keep complaining with proof of bandwidth recording to higher authorities but no use. I wish a competent person with technical background shoud immediately...
+1 photos
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R
RamjiPadha1
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to view gmail / internet on 3g SIM even in home network of Chennai circle now;​

Address:Chennai, Tamil Nadu

Unable to view gmail / internet on 3g SIM even in home network of Chennai circle now; Problem first occurred around Jan 28 at Kolkatta, then at Patna, then at Delhi, then at Coimbatore, Palghat & Guruvayoor. Now it is aggrevated at at Chennai itself the net is not working. Apparently the Samsung mobile works well for other operators - SIMs. There seems to be some setting problem. Will BSNL correctly reset immediately please. cell...
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S
saha arun
from Mumbai, Maharashtra
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Unwanted VAS activation

An unwanted deduction of Rs. 10.00 was deducted from mobile no [protected] on 04.02.2014 at 16.15 hrs against unwanted VAS from 56566. It is requested to look into the matter seriously and to refund my deducted amount at earliest. After several reminders the deducted amount has not been refnded....
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N
Neeraj Tomar
from Jaunpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money 20 INR deducted from account

Address:Lucknow, Uttar Pradesh

My mobile account [protected] has been deducted by 10 INR on 5th and 12th feb by the unwanted service from 51010. I do not want this service, it automatically got started and when trying to deactivate it is not happening. Please help me to deactivate and reimburse my amount..
Thank you,
Neeraj Tomar
([protected])...
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R
rajendrabaga
from Bengaluru, Karnataka
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Customer Care Not responding for overcharged bills

Address:Pune, Maharashtra

Hello, This is my complaint regarding BSNL broadband. My LL no is[protected]. I was told that I have got loyalty points which I can be used as for calling. I have 800LL+BB plan which doesn't include calling out but still I thought of getting free calls I called on LL numbers and it was charged me around 100rs for a month. I tried to call 1500 for bills but that numbers sux to the core as till 2 hours nobody has lifted my call neither...
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S
satpal2000
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without intimation service activated

A message regarding starting of service for live tv for 1 channel pack by bsnllive on my mobile [protected] came yesterday . I had not asked for such service I dont know why they do such things initially also I faced similar problems and a certain amount was deducted from my main balance. This time also some amount has been deducted please resolve the issue ASAP. thanks Satpal...
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B
bhuvi
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding continuous deduction of Balance from my account without any reason

Address:Jammu, Jammu and Kashmir

My mobile number is [protected], and my Mobile service operator name is BSNL prepaid j&k circle . The complaint is regarding continuous deduction of Balance from my account without any reason since starting of this month. I called customer care several times but they gave excuse that there server is on update and they cant give the information regarding balance deduction. Please please Please help me as its my first complaint and off...
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M
Mohamed Sajid Delair
from Anand, Gujarat
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broadband speed issue

Hello ...
My name is sajid.
I have bsnl broadband more than 1 year.
From september 2014 speed is very low .my plan is ul 850 1mbps 6 gb after 512 kbps but bsnl not giving me 1mbps speed. In starting every month my speed 150 kb bandwith. I called many time but no response.
I m from vesma navsari .396475 Guj....
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R
rgn28
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Security deposit not received after surrendering landline connection

Address:Pune, Maharashtra

I surrendered my landline connection[protected]Pune) on 2nd july 2013.
Till the date i did not received my money (Rs. 2553) back.


They are saying case is sanctioned but we need to send details to mumbai office & they will send cheque to you & it will take more two months.


Everyone know to send details to mumbai takes one day & to write cheque to any laziest...
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T
Tushar123458
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repeated Annoying automated calls from CITY BANK

Address:Ahmedabad, Gujarat

i am living in Ahmedabad . for 5 days i have been receiving incoming calls from number [protected] in name of CITY bank this calls are Automated call from some company or i don't know who it is? They are saying that This is call from city bank and this is not marketing call, if this is or it is convenient time press 1... and then they say something like Mr vaghela has called you . if he is available press 1 and story goes on.
br...
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Address:Wayanad, Kerala

I had problem with my land phone(BSNL) connection, already complaint same day but no were actions taken last three days from them.My land phone number 256039 – 04396 in Kerala under division of Kozhikode – kalppetta section. I look forward to this complaint will help me to solve the issue....
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B
BASHUL
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Receipt of monthly Laldline Bills

Address:Nashik, Maharashtra

My LL.No. is 2460102. Im not receiving my monthly bills since last 3 months. In one instance the bill came after due date. For making payment of my Bill I had to go all the way to NASIK RD. BSNL and obtain a duplicate bill. The same thing happened last month(Bill paid in Jan.2014). For bill payable on 26th Feb. 2014 I HAVE STILL NOT RECD. THE BILL AND DONT FEEL I WILL RECEIVE IT CONSIDERING THE BAD SERVICE FROM YOUR END. I am a Sr. Citizen...
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S
SagarRastogi
from Mumbai, Maharashtra
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Block the BSNL sim

Address:Budaun, Uttar Pradesh

Hello, I would request you to block my relative Mr. Radhey Shyam Sapra's BSNL simcard as his mobile got stolen at New Delhi this evening and since he is not accessible to Internet service, I am lodging this request on his behalf. His mobile number is[protected]. Hope to receive a quick response, please revert with confirmation on [protected]@gmail.com or else contact on[protected]....
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D
dalveer
from Kolkata, West Bengal
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Mobile No. not port

Address:Sangrur, Punjab

Respected Sir/Mem, My prepaid mobile no. [protected]. It s idea no. I want port this no. cell one . I recieve port no.IP859428 on 24-jan-2014 at 10:52:44 and sumit document cell one porting officer & verified my address by one call. But my mobile no. not port after 13 days. Please my prepaid mobile no. port as soon as. Thanks...
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A
Amit Mandal Mandal
from Kolkata, West Bengal
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Name tune not activated after deduction

Address:Kolkata, West Bengal

Sir, my problem is on BSNL prepaid.my mobile No. is [protected]. On 29th January I activated BSNL name tune.Rs. 42 was deducted at that time.But the tune is not being heard till now.May times I contacted to the customer care but they are repeatedly informing me to wait.But how long I will have to wait it is unknown.Please do something.AMIT MANDAL Complain No.147264 &147243....
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R
ramadastheruvath
from Malappuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wimax connection problem

Address:Malappuram, Kerala

my wimax connection no LB10023896 is not working for the last 10 days i have complained through customer care phone no [protected] three or four times but there was no response from the conerned authorities .i am in great trouble as i am doing all my dealings through online banking . i am getting my salary through bank .kindly urgent steps to clear my complaints also make arrangements to get extention in connection period as i am not getting...
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S
Sudheermcl
from Pune, Maharashtra
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No Proper Guidance/Information

Address:Jharsuguda, Odisha

I work in a Govt. Company. i got Sim from the company post paid connection. I want to know the Account Number of the same.I tried calling customer care they couldnt provide it. And Orissa BSNL Customer care is too Careless the sound of the Executive is not audible ( I Called them 4 times ) and no Proper Information. My mobile number is [protected]...
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R
R.B.Agrawal
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction against Dstv plan from main balance of my prepaid mobile

Address:Raipur, Chhattisgarh

My mobile no-[protected].Main balance in my mobile was Rs. 308.00. A massage regarding Dstv Plan appeared in my mobile. By reply I sent confirmation of the scheme. Accordingly an amount of Rs. 139 was deducted from my main balance on 28.01. 14..But the net connection was not activated till 02.2.14. therefore I had again sent message for Dstv plan., to my surprise again Rs. 139 was deducted from my main balance. To resolve the issue this double...
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V
Varun Dilip
from Angamali, Kerala
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Network related issues

Address:Ernakulam, Kerala

Hi,
This is to inform you that in most of the area bsnl network is too weak.Even we are standing 200 mtrs near by network tower.And in some places 3g network is showing but cannot use mobile internet..Why bsnl staff is so irrensponsible to bsnl network..!! i am fed up with bsnl network.Always fluctuating network, call drops, always not reachable while on travelling.Rectify the issue asap.
Regards,
Varun....
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