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Prepaid Complaints & Reviews

Prepaid - deactivate the dailer tone

User
 Mahesh Fulsamandar
I am trying to connect customer care from last 2 day (4444) ...still it is saying"Welcome to the Idea customer Care and for your chit chat balance dial 2222 " and no option for logging a complaint or talking to cus care rep. nothing at all ...This is really wasting my valuable time and also irritating ...
My problem is ...a default idea dialler/caller tone is activated by my miss-use of my mobile ...and some amount is charging for that tone...I want to deactivate this service first...or else tell me procedure to deactivate the dialler/caller tone...

Waiting for...
Complaint comments Read comments [67]

Prepaid - FNF PLAN & CUSTOMER CARE

User
 alok
i m alok
from warangal (a.p.)
I hae comolain to vodafone. i have one no. with FNF plan

but i don't know why sometime vodaphone cut more charge & if i call to customer care they also not able to give right responce .vodafone have a rough customer service in (a.p.) india. customer care person also don't know propely about vodafone plan. i want to know the solution in which way they return my balance which they unnessasary cut. another best option is indian coustmer forum....
Complaint comments Read comments [9]

Prepaid - excess/unauthorized deduction of account balance

User
 Gajendra Kumat pathak on Aug 4, 2012
To,

The Vodafone Care
Gar-ali
Jorhat
Assam


From,

Gajendra Kumar Pathak
SWO Office
10 Wing Air Force
Jorhat
Assam-785005
E-mail : www.gajendrapthk@gmail.com



SUBJECT: COMPLAINT AGAINST UNAUTHORISED
BALANCE DEDUCTION FROM ACOUNT


Sir,

1. I am a customer of vodafone prepaid MSISDN 9706794532...
Complaint comments Read comments [5] Complaint category Other

Prepaid - Regarding add-on offer

User
 dineshkumar
dear sir,
am dinesh from erode district.. recently airtel prepaid has introduced an offer for the existing and new activation customers in erode district.the offer is we can add any network number as an add offer the call charges will be 0.20ps/min with no monthly rental.this offer also advertised in local cable tv channel(king TV).and i send an request from this number(9629226552) as followed format EADD 9842765875 and 9788298811 to 202 on 25th June and i got the reply message as(pls note, add-on facility can be activated only after 48 hours from the time of activation by sending sms -...
Complaint comments Read comments [2]

Prepaid - World calling card blocked.

User
 sunil chander sharma
I am a regular user of Vodafone World Calling Card for the last more than two years. Calls are particularly to Australia where my son resides. My mobile No. is 9899169055. Last week I purchased the WCC of the denomination of Rs.375 as usual. It was regisetered also bearing No.8097-8541-3028-38 and reflects a balance of Rs.339/-. However, when I make a call to Australia the response is "your card has been blocked. For further information contact customer care service at 111. A number of complaints had been lodged within 111 but they have not been of any help. I also sent SMS at 6790...
Complaint comments Read comments [1] Complaint category Other

Prepaid - Illegal charging of Incoming calls.

User
 M.Avudaiappan
My Mobile No. is 9789522426. Stop forthwith illegal charging for the incoming calls from Local Airtel Mobile No. 9944931880 and re-credit the amount already deducted, failing will entail litigation under the provisions of the Consumer Protection Act....
Complaint comments Read comments [1]

Prepaid - Prepaid sim deregister isse

User
 nagrajbk1@gmail.com on Jun 11, 2012
About sim card de register
Iam using the mentioned no.-8431496300 since from 1year & without any intimation or information automatically sim card is getting registration fail,iam using this no.for reliance RDTV EPRS demo,it was in working till 19/5/2012 now after complaining also no action taken for this issue.Plz do the needful as soon as possible to get the sim activated....
No action taken to get the sim activated.....................
Complaint comments Read comments Complaint category Business & Finances

Prepaid - Abrupt disconnection - Huge bills

User
 shyam galagali on Mar 26, 2012
I was using prepaid number "9920084396" during 2008. In the month of July 2009 Vodafone sent me bill for Rs.11000/-. I questioned the bill and did not pay it. Since then the company started humiliating me into paying the said amount. I had series of correspondence by way of emails with Vodafone Officials and in one of the mails their Official admitted a lapse on their part but asked me to clear the dues saying that corrective steps will be taken. In between I asked for a clarification for extension of "Value Added Services" the circumstances under which the same is granted and...
Complaint comments Read comments Complaint category Mobile Handsets

Prepaid - caller tune

User
 KANNAN
I am Reliance customer.My No is 9345545710.Nearly one week ago I recieved Customer care executive discussed the group caller tune monthly Rs.30/.i am agreed and not sen a message to the confirmation of caller tune.Today on 09.01.10I recieved another message that your subscription to CRBT has been renewed at Rs 10 and amother Rs 10 is deducted .Reliance Care Executive refused to refund it by saying it is not activated by our company.Similar case happened earlier too.I want refund of deduced amount...
Complaint comments Read comments Complaint category Mobile Service Providers

Prepaid - Deactivation

User
 Eappan KK
Dear Cutomer Care,

I have taken a prepaid connection on 8th Dec 09 and it worked for one week. Since It was not working for more than one week, I approached the Senior executive at Chrompet Outlet and asked me to submit the address proof again and done so on 1st Jan 10 and I was told that before 1700h the number will be activated, that has not been happened as committed. The number activiated on 2nd Jan 10 at 1130h.

On my surprise the number again got disconnected on 4th Jan 10 saying that the documents not received. On 5th Jan 10 evening again I went to the out let...
Complaint comments Read comments Complaint category Institutes

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Recently Discussed
Prepaid
deactivate the dailer tone
Prepaid
excess/unauthorized deduction of account balance
Prepaid
FNF PLAN & CUSTOMER CARE
Prepaid
World calling card blocked.
Prepaid
Illegal charging of Incoming calls.