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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 38

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S
Sneha Aggarwal
from Delhi, Delhi
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Credit card agency black

Address:New Delhi, Delhi, 110034

Hi i was using Citibank credit card. And as always had submitted an advance cheque in there drop box. I don't know how but they lost the cheque. I got a call from there end on next day of the due date. I paid the payment through neft. Thereafter i called as well as emailed the customer care ample of times regarding the matter but no resolution was taken out. Now they have made a bill of 15000 out of that late fee n interest on it. Moreover...
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Rajnish Sharma2008
from Gurgaon, Haryana
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Regarding about noc

Address:New Delhi, Delhi, 110045
Website:www.online.citibank.co.in

I had applied for NOC for my 2-wheeler, registration no- DL9SV0105. there is no record bike finance by citi bank, as told by your customer care executive. On my RC, it is mentioned that is leased/HP by Citi Bank Ltd.
I had purchased the bike on[protected].
Please provide feedback through call, otherwise i ll proceed to consumer court.

Krishna Kumar Sharma
[protected]/[protected]...
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R
Raghukumar. nb
from Mumbai, Maharashtra
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amount dedicated without my knowledge by mobile message or email

Address:Bangalore, Karnataka
Website:[email protected]

Dear mr/ms,

Amount dedicated in my account without my knowledge by mobile message or email at 26/02/2017 as merchant name not mentioned & which is mention only purchase no. in citi bank website account . This must be verify & credit my amount to my account & high security provided to my account include hide the security code in ATM code by any merchant or any persons

Regards
Raghukumar. NB
[protected]...
+2 photos
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A
asim3133
from Mumbai, Maharashtra
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Credit card and head of customer care

Address:Mumbai City, Maharashtra, 400051

This is Mohammed Asim Nawab holding a salaried account [protected] with you people from the month of Feb 2016, i hereby write an email to inform and escalate about few things i faced from Citi bank credit card department and dint get a resolution but just got false commitments and just a negative and a rude response from your downstream, here is the clear conversation below, [protected] is the reference number for the credit card application...
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S
Svetlanakatke
from Bengaluru, Karnataka
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Cash disappeared from my account

Address:560037
Website:www.online.citibank.co.in

There is a Citibank fraudulent activity on my Citibank account no xxxxx.
I had done a Rs.35000 IMPS transaction on a HDFC account today morning with reference number xxxx.
The money has been debited from my Citibank account but never got credited in HDFC account.
I tried calling multiple times to your Citibank customer care but they just disconnect my call without any resolution.
When I ask them where is my money...
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V
vishaal314 kumar
from Chennai, Tamil Nadu
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Vodafone Bill Desk , MPESA , IDEA Money

Address:560067
Website:Vodafone Bill Desk , MPESA , IDEA Money

Dear team I had received a call from [protected] on 12.25 pm, 12.27, 12.28 (Dated 1.3.2017), where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the cvv & otp when i checked the sms completely till the transaction done. After she told me within 2 days the reward points will credit...
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N
Nirajkr0007
from Gurgaon, Haryana
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Citibank blokes/Fake referral Ad

Address:New Delhi, Delhi, 110014
Website:www.citibank.co.in

I am a customer of citi Bank with Salary account, I refer Citi bank credit card to one of my friend and she applied as well on same link then I got a Citi Bank referral Dashboard by email where It shows Applied in process .After 2-3 days on of Citi bank executive came on office for document collection and asking only Voter card and said no need of Pan card, after 3 days my referral friend got an SMS for Application reject, and next day same...
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S
shalukeida
from Pune, Maharashtra
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Did not get refund of dispute payment

Address:Pune, Maharashtra, 411016

I did the payment 1622.20 using city bank credit card for pizza hut payment online. for Home delivery .but order number is not generated from pizza hut so they did not provide me. I called the city bank customer care and they told me provide the call back against dispute payment, but did not take any action till now also not back money. I got the statement where they charged 1622.20 which should be void....
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K
kgopasan
from Mumbai, Maharashtra
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Fraud of woohoo.in through citi credit card

Address:Hyderabad, Andhra Pradesh, 500032
Website:pgi.billdesk.com/pgidsk/pgmerc/amazon/AMAZONGIFTCard.jsp?src=citibank

HI,

I have ordered for a gift voucher through citi bank reedem points and it was routed to WOOHoo.in. I didn't get my voucher till now. If I conatct woohoo they are saying to contact bank and when I call you people are saying to conatct the woohoo.in

What should I do here?

Attached is my tx ref# and below is the mail stating it was credited to WOOHOO.in

Dear Citibank Cardmember,...
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J
joeldilip
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Credit card application 1

Address:Bangalore, Karnataka, 560 068
Website:credit card

Hello team,

I have applied for the credit card on 8th february 2017 and i have received an first call from citi bank.

I have provided all the documents to the citi bank executive.

There is no response from your team and am really frustrated could you check and get back to me as soon as possible to the below mail or call.

Application number - bpa 0520227
Mail id - [protected]@gmail.combr...
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G
Ganesh chandra bhui
from New Delhi, Delhi
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Credit card dues

Address:New Delhi, Delhi, 110044
Website:[email protected]

I am Ganesh Chandra Bhui was holding a Citibank credit card no. [protected] it has been lost since last one year and i don't done any transaction in card only medical insurance was against the card and continuously month wise has been paid EMI to card last year insurance had expired suddenly without any information it was renewed than i called to customer care & cancelled the insurance now outstanding amount is showing 10000/- why...
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A
Agnidra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citibank credit card documents collected by no response after that

Address:Mumbai City, Maharashtra, 400069
Website:www.citibank.com/india

Hi I got a call from the number [protected] and was told that I am eligible for a Cash Back Credit card. I showed interest as the number showed in true caller as CITI bank. A runner boy named Kishore came and collected my documents and had a BPA 0510315, which I am not able to track.

Kindly suggest me what should I do as I have give photocopies of some of my identification documents and payslips .

Thanks, br...
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S
Shan07
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Unauthorized amount transfer

Address:560098
Website:ww.online.citibank.co.in

CITI Bank had taken the complete amount from my Savings account without my permission and any intimation for the payment of my Credit card. When there was a minimum amount due which I been paying on every month, this unauthorized transaction from my savings account has been done and that amount has been taken for my Credit card payment, . That too this was happened on Saturday and when i checked with the customer care person, he had confirmed...
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S
singhjai
from Delhi, Delhi
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Citibank referral programme

Website:www.citibank.com.in

Sir appended below please find the email replies of the bank regarding my representations for not getting of my reward of Rs. 2000/- against referral of my friend for issue of credit card. The replies of the bank are self explanatory, and no clarification required. On reading the replies one can come to know that the bank is befooling the peoples by their referral programme.

RE:'Citibank=[protected]' RE:'Citibank=[protected]'...
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S
singhjai
from Delhi, Delhi
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Citibank referral programme - a fraud scheme

Website:www.citibank.com

Citibank — Referral program for citi credit card is a fraud

CITI bank has a program to provided 2000 cashback for customer that referred a credit card to others.

As part of it I referred one of my friend who has got credit card issued and using them for a while, but I didn't get cashback.

The bank told me that your friend has not applied through the referral link whereas my friend told me...
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R
rajkumar kansal
from Delhi, Delhi
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Regarding payment to country club

Address:122011

HI - I am Citi bank member from more than 8-9 years. I am well satisfied with bank.

In Mid Dec 2016, country club invited us to their office and lured by offering many offers after showcasing the presentation. They told that they have tie up and we can pay using citi credit card

Executive had informed that if i use my citi bank credit card, i will get a 24 months interest free emi. One of the reasons why i have...
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O
Ovic Das
from Kolkata, West Bengal
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Money transfer taking 3-4 days

Address:Kolkata, West Bengal, 700047
Website:citi bank on line banking

I keep transferring amounts to a Citi Bank Credit card ending with 6112 owned by Avik Das and the citi bank reps keeping calling us and telling that they have not received payment even after 3 days. Not sure why NEFT transfer / Visa money transfer takes so long. Causing unwanted tension as the amount transfer is huge.

Please find below details-

INB/VISA MONEY TRANSFER/[protected]/060217 10, 025.00 Dr...
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R
rajneeshkumarsingh03
from Delhi, Delhi
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Report of Documents Collected fraudulently for Citi Bank Credit Card

Address:New Delhi, Delhi, 110044
Website:Citi Bank Credit Card

Sir,

This is to bring in your kind notice that Miss. Divya, Mo no: +[protected], who apparently called me for the application of Citibank credit card, got all my documents collected from a runner boy, whose mobile no is : [protected].
After 2 3 days when I did not receive any feedback from them, I tried calling on these nos, but both were switched off. It is now more than a month that these nos are still unreachable,...
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L
lulbi
from Maudaha, Uttar Pradesh
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Regarding wrong deduction of emi.

Address:121003
Website:city bank

Dear Sir,
I have transferred my city loan no. 02LBNTOP8415840 to hdfc bank. I have deposited a Cheque of Rs. 140000/- at Crown Plaza branch on 116/01/17. Cheque no. is 569547.
But you have deducted EMI of Rs. 6958/- which you should not. Because my loan is cleared. So, you are requested to please reverse this amt. in my hdfc bank a/c.
Regards.
Rakesh Sharma....
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D
dj2017
from Delhi, Delhi
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Personal loan documents

Address:Gurgaon, Haryana

My documents had been taken by one of the citibank executive and after that till now i did not receive any update whether loan has been processed or not. I have already told them that in my cibil there was in issue in 2013 but they assured me that we are concerned only about last one year.
Now they took the documents and no response.Atleast they should told me the reason why they have been rejected the personal loan. The issue with...
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