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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 59

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M
matthew deus
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citibank bill statement

Good day Ma'am/Sir, I would like to inform na wala pa akong narerecieved na credit card. Tapos bigla nalang na may dumating na statement account na may babayaran na ako. Mercury drug cities classic card Card number: [protected] Statement date: 11/10/13 Payment due date: immediately Total amount due : 2, 072.33...
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sajesh1980
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit of excess interest on personal loan

Address:Hyderabad, Andhra Pradesh

I have availed a personal loan from Citibank NA on 22 March 2013. I have signed the ECS Mandate form along with the contract on 22 March 2013. The first EMI was due on 01 May 2013, but the EMI was not debited from account on the desiganted date eventhough adequate fund was there in my account. I have contacted Citibank customercare and they informed that wait till another 02 weeks. But after 02 weeks also the EMI was not debited. As per citibank...
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NM_RM33
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I DEMAND MY OVER PAID MONEY TO BE REVERSED TO MY CREDIT CARD A/C

Address:New Delhi, Delhi

RESPECTED SIR/MADAM,
THREE OR FOUR MONTHS AGO I ONLY ONCE CHARGED MY CREDIT CARD OF CITIBANK NO ABOVENOTED FOR MY CHILDS GAME ONLINE FOR RS199/-, AND ALREADY PAID FOR THE SAME THRICE FOR THE SAME AMOUNT .AND SENT SEVERAL E MAILS ALSO REGARDING MY COMPLAINT OF THIS, NOTHING HAS BEEN DONE SOFAR, I DEMAND THIS REOCCURANCE OF DEBITING ON MY CARD TO COMPLETLY BE STOPPED, SECONDLY I DEMAND MY OVER PAID MONEY TO BE REVERSED TO MY CREDIT...
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monika razdan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CitiBank collection department worked in a negligent manner .

Address:New Delhi, Delhi

Sir, Re :- CItiBank Credit Card No. [protected] Your reference no.[protected] Please note that the above matter was highlighted by Citibank through SMS on 21st October, 2013. The cheque was not received by them and I was advised to call on[protected] Collection Department of CitiBank). This is second time when we are facing terrible problem with your bank. We faced the same problem in the month of July and now again. I...
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Thirupathi Katakam
from Hyderabad, Telangana
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Citibank has failed to integrate my Aadhar unique id with my bank account and NPCI

Address:Hyderabad, Andhra Pradesh

Citibank has failed to integrate my Aadhar unique id with my Bank account and NPCI. I have been maintaining my savings account with Citibank(Hyderabad) for the last 6 years. But this is the first time I am seeing Citibank is failing in updating the Aadhar number with NPCI database. Details: I have submitted copy of my Aadhaar card bearing number[protected] to link with my bank account number([protected]). I have received a confirmation...
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snownishi
from Mumbai, Maharashtra
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No response from customer care numbers

Address:Gurgaon, Haryana

Hi, I had tried to get in touch with customer care executive on 01-Nov-2013 near about 5.45PM but after holding my phone call more then 25 minutes havnt got any response. I need to get in touch with executive urgently regarding my online password issue of my account but as usual havnt got any response and getting continous music. Regards Pushpa...
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sandeep0887
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating regarding issue of credit card

Address:Gautam Buddh Nagar, Uttar Pradesh

Hello Team, Few team members were came to my office NIIT Technologies, Greater Noida, on 25th October 13, where they have taken my some information as I went to them regarding some of my queries related to my previous loan. Now after few days on 31st October 13, I get one SMS mentioning that my application for City Bank Credit Card is submitted and the will contact me soon. Ref : [protected]. This is very surprising, I have never...
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Ramesh Kumar
from Noida, Uttar Pradesh
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problem with citibank membership fee

Address:Gurgaon, Haryana

Dear sir, I am user of citibank credit card near about 1 year at the time of giving me card company dint tell me that you have membership fee in this month bill I show 1000Rs of membership fee . I talk to costumer care they told me you have to use 30000 Rs in year . I was all ready use 29400 Rs I request to them who cane use 29400 Rs for 600Rs why I pay 1000 Rs for it . For next year I will take care for it . I will thank full to help me...
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Shishir Nevatia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit balance of RS 10,000

Address:Mumbai City, Maharashtra

I was holding three Credit cards numbered [protected], [protected] and [protected] from.Their represntative started calling me on my mobile and wanted to possibly make some special offers. I had no time to talk and asked them to either email or call my secretary whose number I gave. They kept on repeating their tries on my mobile only.

Due to the repeated harassment, I decided to cancel all Citibank...
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Ramesh Nailwal
from Noida, Uttar Pradesh
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NEFT

Address:Gautam Buddh Nagar, Uttar Pradesh

My name is Ramesh Chandra Nailwal and my Loan A/C number is 125387. I have transferred Rs. 80, 000 /= to Citi Bank in a wrong account, on 5th of October through NEFT from Indusind Bank. Indusind bank confirm me that the money is lying with Citi bank from 7th October. I have called many people including customer care and online complaint, spoken to Ms. Mohini at citi bank, but today its 11th of October 3.35pm. I don't know what is happening...
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Pk shetty
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overdue in CIBIL report even after personal loan preclosure

Address:Bangalore, Karnataka

i have got sanctioned amount of Rs. 139519/- on[protected] and amount of Rs. 129821 has been credited to my account of HDFC bank no.[protected] ref. no. is 153069) after deduction of other service related charges.Every month the EMI of Rs.3316 is recovered from above said account. i have preclosed my loan on[protected] with the balance amount of Rs.129987/- and the ref no. is519120. But still cibil report shows that my overdue of Rs.54358....
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subbu7608
from Madurantakam, Tamil Nadu
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Lousy customer service

Address:Chennai, Tamil Nadu

I have been using Citibank card in Chennai india for more than 10 years.. inspite of being their prompt customer the customer service people are not responding.. I have submitted my KYC more than 10 times they still haven't updated their records.. each day I call them and am put on hold for 30 mts only to be promised of a action and no nobody calls back or does the needful Am going to file a suit and this is the worst bloody bank...
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Suman Subramonian
from Chennai, Tamil Nadu
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Non Issue of Credit Card

Address:Coimbatore, Tamil Nadu

I've applied for a Citibank Indian Oil Credit Card and I got an e-mail from them that the credit card can't be processed because the feedback from CIBIL does not meet their minimum credit criteria. As the application was not processed I asked for the Credit Information Report (CIR) which was considered for the application processing. When I checked the report I found out that I had a CIBIL score of 807 which is way above the minimum...
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mervin fernandes
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EMI Free charged fraudulently

My name is Mr. Mervin Fernandes, holder of CITI Bank Indian Oil Titanium credit card with the last four digits of the card being 6544. Last week there were advertisements in the Mumbai Mirror stating, CITI Bank credit card holders will be eligible for a 5% cash back on EMIs' at Vijay Sales. So I called up the CITI customer care and they confirmed, there is no interest of EMIs'. no processing fees on the 3-month EMIs and no other...
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ashish_1608
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent Transaction on my Citibank credit card

Address:Maharashtra

This is Aashish Maurya and I own a Citi Bank credit card bearing no. [protected] from last 1 year but on[protected] somebody had hacked my card and done unauthourized transaction in GBP from http://www.tennisnuts.com of 14636 in INR currency.
within a second i called to citibank customer care and blocked a card and raise a dispute aginst that and bank have provided me a temporary credit of 14636 but on 12 august bank has called...
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prikapoor22
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by citibank executive

Address:Delhi
Website:www.billdesk.com/pgidsk/pgijsp/citicard/citibank_card.jsp

Citi bank is a SCAMSTER did fraud with me ..!!

I am a NRI landed in Mumbai airport on 03-Aug-2013 citi bank personal's took my number to offer some benefits on the premises of the airport only and later on I got a call from citi bank executive and asked me to go to their online link :

https://www.billdesk.com/pgidsk/pgijsp/citicard/citibank_card.jsp
and told to enter a number [protected]...
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bipin999
from Kolkata, West Bengal
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regarding account no 11368347

Address:Delhi

Respected sir,
this is with reference account no 11368347 reflected current balance 0 .on dated 1/9/2008 as per cibil report . i have closed my account and got noc from citi financial in R/O above said account .but the bank has not deleted in their record which reflected in cibil record .therefore you are requested to do the needful so that it may be deleted from citifinancial as well as from cibil record....
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karthigarani
from Kaveripattinam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit cards

Address:Tamil Nadu

Hi...

I bought citibank credit card, first they told I will get cash back for all purchases after that they told i have to earn 500 points even they did not tell about the membership fee and interest rate. They are telling something but they are doing something.. dont trust citi bank .. and the interest rate also very high... nearly 40% with additional charges......
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shabir khan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving interest for 6 years

Address:Maharashtra

I had a corporate salary account with Citibank in Mumbai.

In 2007 there was around 10000 Rs in that account. In Nov 2012 i was in need of money so i inquired with one agent of citibank
about that money. But that agent told me that there is no money in your account. In Dec 2012 , i checked customer care with citibank for the same.
In 2013 they are telling me that they had closed my account due to some missing...
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Website:www.online.citibank.co.in/citi-nri.htm

I have had the worst experience partnering with the Citi NRI Checking and Deposit services.

To begin with they make the enrollment process as difficult and impossible as they could. In an age where all transactions are done electornically, they want paper mails to be mailed to them, which slows down the process considerably.

Everytime you call their Customer Service office, you can only speak to someone in India....
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