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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 17

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A
ANILKUMAR K R
Nov 16, 2021
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Refund for ticket PNR K7QBRV

Dear Sir,
1. I had booked the following ticket through Cleartrips.
SG 6282 MUMBAI to KOCHI
Flight Date 2nd May 2020
PNR no. K7QBRV Booking date 4th March 2020
Passengers: 1. SURYA ANILKUMAR (F) 2. ANUSHKA ANILKUMAR (F)
COPY OF TICKET IS ATTACHED.

2, I had requested refund of ticket to Spicejet.
Spicejet had initiated refund of fares on 26th October 2021. Their formal...
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N
Nikhileshsharma83
Nov 14, 2021
Nov 14, 2021
This thread was updated on Nov 14, 2021
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Payment failed but not refunded

I did flight ticket on 31st October 2021 via cleartrip application for NEW DELHI to TBILISI of Air Arabia from my SBI Credit card .. but my payment failed and money deducted from my card and ticket not confirmed so I called cleartrip helpline number.. Their executive told me your ticket is not confirmed and you will get your money back in 3 days in your card. But still after 14 days passed i did not received my money into my CREDIT CARD ACCOUNT.....
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J
jayesh.law
from MUMBAI, Maharashtra
Nov 13, 2021
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Delay in Refunding Cancellation Amount

Address:1D & E Lentin Chambers Near BSE Dalal Street Mumbai

Dear Sir,
I have booked INDIGO Flight Ticket bearing PNR ZFIPQB through Clear My Trip on 13th September, 2021 for travelling from Cochin to Mumbai on 17th September, 2021 at 6.30 a.m. However the said flight ticket was cancelled at INDIGO's end on account of operational reasons and assured full refund of the ticket amount i.e. Rs.6, 134/-
On my subsequent enquiry with INDIGO, they have informed me that the refund is already...
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D
Debraj Basu
Nov 12, 2021
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Refund of INR 7189 is not yet received from Cleartrip

The Refund amount of INR 7189 is not yet received for cancellation flight PNR VMS1VJ. It's been a month now....
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M
Manaf Abdul
Nov 9, 2021
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Hotel room booked

Trip Id :[protected]
We reached the hotel, but this ID is not working.
We have paid the full payment
We are waiting the for long time and even tried to contact Cleartrip through the number.But no response.
We have sent mail no response now what do
Thank you
Haneefa Manaf...
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C
cvjaisankar
Nov 9, 2021
Nov 9, 2021
This thread was updated on Nov 9, 2021
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Refund of airfare due to cancellation of flight

Trip ID 20022289 / PNR No. TBTYQZ
Flight: Spice Jet
Sector: Dubai-Kochi-Dubai
Date of travel: 18th May 2020 / 25th May 2020
Airfare: AED 1, 006.00
Flight No. SG 18 / SG 17

Bank details:

VAIDYANATHA IYER JAISANKAR
A/c No [protected]
Bank: State Bank of India
IFSC: SBIN0070154
Currency: Indian Rupees

I had booked ticked when I was working...
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J
Jim J George
Nov 4, 2021
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Cleartrip Trip ID 200207986978

This complain is regarding the GoAir flight booked for 26Jun 2020, which got cancelled due to COVID-19 issues. The worst part is that cleartrip.com, after promising the refund months ago, hasn't done that so far.
My communication with the GoAir clearly shows that they have refunded the amount to Cleartrip.com in Jan 2021 itself.
Cleartrip.com on the contrary is behaving like one of the worst online tourism portals by neither...
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V
Vijeta bhargava 1
from Ujjain, Madhya Pradesh
Nov 4, 2021
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Flight ticket- refund

Address:31 varruchi marg freeganj ujjain

This is VIjeta Bhargava, I tried booking a ticket on 7th Oct from Indore to Bangalore I paid through Paytm and my money from my bank account was cut of 6471 Rs. cleartrip said that the ticket wasn’t booked and it wasn’t booked but my payment was cut.
I approached Paytm and they said the payment was made and was transferred to the merchant account. Now this is a fraudulent practice from cleartrip that Paytm transferred the money...
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G
Gauthami. j
Nov 2, 2021
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Refund for a booking (Trip id 211019679216)

The booking i made on October 19th with trip id no: trip[protected] was cancelled as the payment was unsuccessful. However, the amount was deducted from my bank account. As per the email i received from cleartrip, they had promised for a refund if any amount was deducted. I have not received a refund yet. The link which they shared for following up on the status is also invalid. I tried to contact them, but they don't have a good customer...
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S
Shiv Khator
Nov 2, 2021
Nov 2, 2021
This thread was updated on Nov 2, 2021
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Amount not refunded while Indigo has refunded full amount on 25 Sep

Its a really shame that Clear trip doesn't take care of the customers once tickets are cancelled. If we book the ticket then amount is immediately deducted but if we cancel then they kept pending . If customer does'nt check the statement then he doesn't know whether refund is credited or not. Clear trip uses customers amount for their uses . I just came to know today after looking into the bank account statement and came to know that Indigo...
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D
dianna s
Nov 1, 2021
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Refund Not Received Even After Complaining

Address:Cleartrip India Pvt. Ltd. 06, Godrej Business District, Pirojshanagar, Vikhroli, Mumbai-400079, India

TWO WAY Flight tickets from MAA-IXB for TWO people booked in August for travel between 17-22nd September 2021. Tickets were cancelled on 12th September 2021 but no refund issued till date. We had paid additional cost for full refund tickets.

Trip ID:[protected]...
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S
Shubhiag
from Bareilly, Uttar Pradesh
Nov 1, 2021
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Visa application for Dubai

My fiance applied for visa application on Cleartrip website. His money got deducted from account. But when he clicked on the link to upload the documents it asked for otp.. but he hasn't received any otp yet. And when he is trying to contact support it is saying that trip I'd is invalid...
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J
Jenifararjc
Oct 31, 2021
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Ticket refund amount

Address:DUBAI

DUBAI TO TRICHY, Trip ID :[protected]. PNR :VADNXH, NQYSZQ.
Air India Express IX-612....
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M
Murugan Rama
Oct 31, 2021
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Not refund the amount

Address:Nos 228,229 IT Park, Airport Terminal Rd, Chowtour,

Dear Sir / Madam,

I am writing to you to raise an issue about: Airline Tickets and Fares

The issue that I have experienced was: Hi,
In my AIR journey life I didn't see such worst service from cleartrip.

After many reminder also no response from your end.

Don't cheat my amount and response my mail.

Indigo says shared the full amount to you but you are not returned...
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S
subas chandra debnath
Oct 30, 2021
Oct 30, 2021
This thread was updated on Oct 30, 2021
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Refund amount of failed transaction

Address:[email protected]

My transaction ID is[protected] Dt 15.10.21 for trip CCU to HYD through Air Asia. The transaction failed amt deducted .But the same is not yet been refunded. I have noted the same to Cleartrip Support several times.pl do the needful...
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A
Arunava$$$
Oct 29, 2021
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Refund of ticket 211023907254

I have booked the ticket for myself & my minor daughter for 1st Nov from Bangalore to Kolkata . But due to sudden Covid matter in Kolkata i wanted to cancel my minor daughter ticket & accordingly I have been trying to do so by calling your representative from 10: 30 AM . But due to your system delay or heavy trafiic I could able to connect your person after 11 Am. During discussion on one ticket out of two he explained me that you need to...
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A
akshay0094
Oct 28, 2021
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Payment unsuccessful

I Booked A flight FROM GOA TO NEW Delhi AND THE PAYMENT WAS Deducted without Flight Comfirmation ……I STILL HAVENT GOT MY Refund

TRIP ID[protected]

Booking summary
Goa → New Delhi
Booking amount
Rs. 5, 813

KINDLY REFUND MY AMOUNT...
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K
Kedar Waykul
Oct 28, 2021
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Clear scam

Hello,

I have cancelled my air ticket Mumbai - Goa one-way Trip, Trip ID:[protected] dated on 5th Oct..Almost a month, I have not received refund.

Pls.find attached screenshot. I have raised the complaint, but no clarity received from the team..

If, i will not get a refund, will escalate this to consumer court and media..as this seems a complete fraud/ scam case.

Will now charged...
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T
Toshika Jain
Oct 28, 2021
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Refund not received from clear trip

I booked a hotel which was under free cancellation policy. But after cancellation i haven't received the refund.
Cleartrip id is :[protected]...
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S
Samit Kriplani
Oct 26, 2021
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Refund not received in my account

Address:Charkop Kandivali West

Dear Team, I had contacted your team member on customer care number for the refund of my ticket with PNR - GR7TUH, due to cancellation of flight by the Airlines. It was confirmed to me that amount of Rs 20454 has been refunded by the airlines and the same has already been received by your office. My complaint no is 13139711, however I am yet to received the same in my account. Please refund the same to my account on an immediate basis....
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