ClearTrip Complaints & Reviews

I have an E-Gift Card provided by SBI credit card which is expiring on 4.01.2022 which I am trying to redeem. It shows invalid while redeeming and also I am unable to contact the customer care on the given number [protected] as I don't have a trip ID. Pls help me contact their customer care executive....

The cleatrip has not refunded my cancelled ticket for trip Id[protected] channi to delhi through indigo flight on 18th feb 2021 for aparna bakhru and neelesh bakhru...

Cleartrip has not processed refund of AED 1, 150 towards my TRIP ID [protected]. As per the approved resolution plan of Jet Airways, INR 15, 000 should have been credited by the airline. There is no communication at all from Cleartrip. This may be a malpractice in the absence of any communication / transparency from Cleartrip...

I have booked a ticket on cleartrip ( Trip ID :[protected] which was cancelled on 10th November 2021. I was told by customer care that i will get a refund within 60 days, but still no response from cleartrip and no refund. When i call customer care, they say that it will take another 70 days. Everytime i call customer care, a new guy answers the call and tells me that they will respond within 48 hrs or it will take another 70 days....

Hi,

I had booked at royal orchid, pune from dec 30, 2021 to Jan 2, 2022. However, due to the omicron issue, as my flight got cancelled, Iam unable to travel. Hence i cancelled my stay. However i received an email stating that my refund is zero rupees. I had spent 20, 000 Rs for my booking. Why am i not being provided a refund? It states that the entire refund amount is going to supplier charges. What does this mean?
br...

I am dissappointed with your service, because I have been requesting our ticket refund for a long time but we still do not receive a refund. Your promise is that we will wait max 7 days to get credit back to the credit card. You said that the process was on December 8, what date is it now??? why is there NO money YET ??? We are totally DISSAPPOINTED with your service. We need that money back ASAP !!! If you haven't refunded it yet, I will...

I have tried to call their customer care multiple time it was working fine until last month but now shows as invalid. Online it shows a refund of 16, 574 rs has been processed on Dec 1st so it take 7 days to process but I have not received it yet

This is my trip id[protected]...

Hi Team,

I booked one flight from Cleartrip (Cleartrip Trip ID –[protected] || Kolkata – Bangalore || Go Air) for 25th December 2021, which I cancelled on 18th December 2021. I was supposed to get a full refund for this cancellation by the EzCanel scheme.

As per Cleartrip mobile application, only its showing the refund was supposed to be calculated by 19th December 2021. PFA the attached screenshot.br...

Dear Sir,

Trip ID #[protected]

Due to COVID-19 outbreak, Spice Jet has cancelled the Flight and they sent me the confirmation saying that entire amount will Refunded. As i booked these Tickets through ClearTrip and I have made several requests to them.

I have also received confirmation e-mail from them saying that money will be refunded. But now it is more than one year no refund is received....

Dear Sir,

Trip ID #[protected]

Due to COVID-19 outbreak, Spice Jet has cancelled the Flight and they sent me the confirmation saying that entire amount will Refunded. As i booked these Tickets through ClearTrip and I have made several requests to them.

I have also received confirmation e-mail from them saying that money will be refunded. But now it is more than one year no refund is received....

I have booked airline tickets for 2 adults and 2 children to travel to NZ.

Trip ID :[protected]
Travel Date: 05-Dec-2020
Airline cancelled the ticket and no refund was issued. Clear trip blamed the airlines.

Cleartrip is saying AirNZ is not giving refund as per airline terms and conditions... but the problem is it is the airlines that cancelled the ticket.

Now I am trying to rebook...

Please refund the amount of cancellation of Hyd to Denver flight and causing lot depression for me. As I have not travelled with your ticket and united airlines providing the amount as back for cancellations, Then why you guys are not refunding the amount. Please refund my amount...

I have cancelled the International Ticket with trip Id[protected]. As initially they told the refund will initiate in 5-10 working days and later on after 8 day they come with an email as refund is processing with 0 charges as below. Please help me on getting refund as justifying the policies. Any airline will not charge completely as part of services and with in 24 hours also they are providing refunds. As per united airlines they will...

Hi Consumer team,

I'm having a pending refund of Rs.101306 yet to be received from Cleartrip team.

I booked my international flight ticket from Chennai to Denver on 18th December 2021 for my higher studies in US. Due to prior class starting date I cancelled my flight ticket within 24 hours in Cleartrip website.

Trip ID :[protected]
PNR : VSIZSK
Airline: Vistara and British Airwaysbr...

Dear Sir / madam,

This is to bring to your notice that I have booked one single room @ Hotel Metro Continental, Charbagh, Lucknow from 7th to 9th December 2021. But when I reached at the hotel, the name was something different ( It is showing Hotel Metro VIEW)

After checking with them, Thay said that the address is their hotel premises but they didn’t have any idea of HOTEL METRO CONTINENTAL

I...

Dear Sir/Madam,

We Send Refund Request to Cleartrip on 26 Mar 2021 and after many reminders our refund still Pending...Refund details give below:

Order Reference Number [protected]. HDF 513259.
Cleartrip Partner ID :[protected]
TG PNR: TSUE3G in the Name of Mrs Brij Bala Vashishth).

Request you please give Refund ASAP.

TG 462 K 07NOV *MELBKK[protected]NOV...

The Airline Air India rescheduled my flight the timing was colliding with another connecting flight. So I cancelled my ticket. bought another Air ticket from Spicejet from your portal.

Till today I have not received any refund nor any reply to my emails for the cancelled Air tickets.

Is there some way we can be contacted or any office of cleartrip exists in India so we can Reach them.

Kindly help...

I'm writing regarding the refund status of my flight with trip ID[protected]. The cancellation was done by the AIRLINES and informed to me by email. Every other airlines when a flight is cancelled by them does an IMMEDIATE refund, but with cleartrip I was asked to log in and claim my refund. At the time it said that I would receive a refund in 10 days, but it's been over 15 days since the cancellation and the Rs. 79, 433 I paid are still...

Dear Cleartrip,
1. I’m a serving Naval officer presently posted in Kochi, Kerela. Due to an inadvertent accident of mother of my subordinate sailor Neeraj Singh on 13 th Dec, I booked a Go first flight for him via cleartrip from Kochi to Bom G8 348 and BOM to Delhi G8 2315 ( trip ID[protected], PNR- A2IH6Y).

2. Upon booking the flight, the amount was deducted from my account, however confirmation of booking was...

My friend was booking an air ticket, and under traveler details I had first written my own name, which he changed later on while booking his ticket. He changed the traveller name to his name, put in his email id and number, and paid the full amount for the ticket.

Guess what happens next, I get a confirmation mail from the airline itself with an air ticket in my name, while he gets a confirmation from cleartrip with a PNR ID...