ClearTrip Complaints & Reviews

Due to Covid, We canceled our ticket from Indigo airlne with trip Id[protected] after discussing with clear trip that Indigo is ready to refund their cancellation amount with Indigo voucher, Customer executive from Clear trip told that they will refund the whole amount they get from airline. Indigo airline has provided the Indigo vouchers for all their canceled amount,

And Inidigo has also refunded the remaining amount...

Myflight from Dubai-Pune was cancelled (Trip ID [protected]) dated 2nd april 2020 (airline air India express).
I got a confirmation from Clear trip that the amount has been refunded to my credit card.Its been two months now & I have received no refunds. I am trying to raise a fresh complaint with clear trip but the only available alternative is a phone number mentioned on their website.I am in India it is not easy nor economical for...

Regarding reschedule despite of multiple callsn hours of waiting they are not responding...

I had booked a flight with Cleartrip EZ cancel policy that guarantees full refund and for this ES cancel I had happily paid extra for the benefits it promised at time of booking.

On 8th of January I had to cancel and it reflected on the app that the refund status is : under verification that would be done with the airline by 9th of January.

Up till 16th of January, it is still showing that verification would...

I recently booked a flight (fully refundable) by cleartrip and later I needed to cancel it due to timing issue so I cancelled it.The company promised to get me a refund in 5-7days but it has been 25 days since and still I haven't received my refund amount, They are ridiculous and there is no customer support for it.
Flight PNR:B3E7NY...

I made payment a ticket on 11/01/2022 with trip id[protected]
Cleartrip claims that the UPI transaction did not complete, but my account was debited.

The booking shows this message

Your booking was not completed as we've received a failed status from the payment gateway. If your account was charged, it should be refunded to the same within 3-12 working days.

I checked with my bank(ICICI),...

Our Andaman trip was scheduled in early December but our flights got cancelled so we had to cancel all our reservations at port Blair, Neil and Havlock island (hotels were booked through clear trip app)
But even after trying to reach them from about more than a month now, they haven't refunded our money irrespective of sending them multiple emails / reminders/ proofs of flight cancellations, they are telling lies that hotel managers...

I made a booking on 6 jan from ranchi to delhi but the booking was failed and i have been charged and my amount was deducted from my account which has not been credited yet to my account

Please help me to get refund of my amount i am trying multiple ways to reach you but i am unable get connected with your customer care service please solve my problem...

I had booked 2flight tickets from clear trip and selected 21st march date but clear trip autoselected my date to 14th march i want my full refund on this or change my date...

Payment made for the trip[protected] but booking not approved, 'stating payment failed', constantly following up in vain since 21.12.21, don't bother to acknowledge even. Highly disappointed. Utter Regret ....

My trip I'd is[protected] booked on apr19. I have been following up since then . Ticket was booked with jet airways and it was cancelled by cleartrip . I received refund for only 602 rs. I have been following up since then. If I don't get a resolve I will go against cleartrip to consumer court now. My email I'd is [protected]@gmail.com and contact [protected]
I have filed multiple complaints .
I need a resolution soon.
Regards...

Very irresponsible staffs
payment made is not accepted by them though deducted from customers account.
Payment made while rescheduling yet e-ticket not sent due to which flight missed.
Executives behaving careless and not addressing issues....

I was trying to book a ticket where the payment showed as failed on Cleartrip thrice while the Money was successfully debited.
Kindly refund :

Trip ID
[protected]
Trip ID
[protected]
Trip ID
[protected]
Trip ID
[protected]

INR 7661 each

5th jan 2022...

I have been trying to take refund for my Free Cancellation for Booking[protected] from your partnered insurance company i.e. edelweissinsurance.com since November 2, 2021. I have never seen such a pathetic and poor customer service company who are not working for client commitments. I have a full email trail of the entire conversation and the manager from this insurance company i.e. Hadywant Ghoghari is the biggest liar.

Is...

I had done the booking a month or more back for Goa and I had also used the EzCancel option while booking my ticket and accordingly paid more for the tickets

My flight was scheduled for 08th Jan @ 4.55 A.M.

Due to sudden rise of COVID cases in Goa and other parts of the country, the Goa government-imposed Night curfew and also weekend lockdown and this came into effect from 05th Jan 2022

on 4th...

Hello I canceled my trip ID[protected] on both Clear trip website and United airlines website on or about Jan 02, 2022 for my international trip starting April 21st, 2022. United Airlines PNR : I4LZVK

I got a prompt confirmation from cleartrip that the refund is being processed. When I see my cleartrip account I see

Cancellation Confirmed On 23:50 hrs, 02 Jan 2022
Refund Verified Expected by 23:50hrs,...

It is observed that with reference to Trip ID.[protected] flight ticket purchased an amount of Rs, 8839/ which was eaten by Cleartrip.

They do not have an office address mentioned in there website. You cannot contact them.

An fishy website which cheats people.

An fraud web portal....

Before a month on 1st Dec I made a booking to n fro from cleartrip, Indigo flights. Due to some reasons I had to cancel the bookings. Now they haven't refunded money as per their status and refund policy given in the site.

Also they are not picking up calls. While booking they instantly pickup but for complaints they have all lines busy... very furious on their support services. Can't go with other bookings ever if they are...

Reference my Trip Id:[protected], Airline PNR: E7CIZW, Ticket No.[protected]

Dear Sir/Madam,

With regards to my return journey from Mumbai to Dubai, attached is my ticket which clearly states my Check-in luggage as 30kgs. However, Emirates Airlines allowed me only 25kgs of Check-in luggage.

Due to this goof-up I had to courier my balance luggage paying Rs. 2360/-. Attached is the courier...

Ref pnr ykt79v flifgt 6e6553 pune to raipur indigo.

This flight was missed due to airlines administrative failure at pune airport on account of massive unexpected crowding . All details and supporting documents were provided to airline and indigo refunded an amount of rs 12756 on 20/11/21 to travel agency account(travel boutique) as per their mail dt 26/12/21.They also asked to contact cleartrip for further info.I have been...