ClearTrip Complaints & Reviews

Dear Consumer Team,

I have a pending refund amount of Rs 18, 129 /- to be received from the Cleartrip team for my cancelled ticket .

Details of my ticket are as follows :

Trip ID :[protected]
PNR details : D5PQKL

The finance team of cleartrip team had informed that they have sent the refund amount through a payout link of "RazorPay " on 08.10.2021, however i had never...

I had booked Country Inn Sahibabad on 19th Oct for today's check-in (22 Oct 2021) however as soon as I reached hotel, they denied check-in claiming that they do not have any reservation under my name and neither any booking is showing with the Trip ID which is mentioned on the voucher I received from Clear Trip.

This is the Scam they are running as I checked Google Reviews, Others are facing the same problem with them.
br...

I booked the tickets on 30 sept 2021 and cancelled them on 20th october 2021 .I was also paid EZc ancellation charges on the tickets. But I have not received the refund till date in spite of contact your customer care executive again and again. It shows that your services are very poor and your customer executives are also irresponsible for their duties. Further mail provided fro ezcancel is fake and it is not working This is totally harassment...

I have cancelled my cochin Delhi trip on October 9th
Kochi - New Delhi one-way flight -- Trip ID[protected].
I have not received my refund until now

I have contacted the customer care multiple times and still no result ....

Trip ID[protected]

I have cancelled my airline ticket on 10.10.2021 for my travel pune to chennai. I have received mail confirmation from airline Indigo regarding confirmation of my cancellation and refund amount.

Airline has confirmed the credit of the amount from their end to Cleartrip on 15.10.2021 8 am. I have been following with Cleartrip regarding my cancellation status from past 10 day but they don't...

We booked ticket through cleartrip (Kochi - Sharjah one-way flight -- Trip ID[protected] and we recieved receipt & itenary also same time. Amount deducted from my account same time.While reached at airport, we came to know from airline team that issued PNR (OL3HOC)was cancelled due to the non processing of payment to airline from cleartrip. We took new ticket from airport on same time and continued travelling.
We got cancellation...

Date of incident: 8th oct 2021
Trip id :[protected]
Amount charged : 16531
contact number : [protected]

Cleartrip shows failed status of booking

However amount was deducted and as per bank ( ICICI bank), amount was credited in cleartrip account.

Please find below mail communication from icici bank
[protected][protected][protected]
Dear...

During the sale event of Flipkart's big billion day, Cleartrip (A child company of Flipkart) introduced an offer of "EZcancel" which when added along with travel booking (for additional charge), refunds the entire booking amount(as advertised) if cancellation by the customer is done before 72 hours of departure of flight.

I found this advertisement useful, as I was booking a trip which I may need to cancel based on some circumstance,...

I had cancelled my flight ticket and the ticket is partly refundable. i have not received my refund yet and also no customer support from clear trip. it has been 9 months and the refund is not issued....

I have booked a flight twice and transaction is done but flight did not book due to some error from their end.
I want my refund as soon as possible.
Trip id:[protected],[protected]...

I have booked a ticket by indigo flight from Hyd to Rajamundry and back on 1-10-21 by round trip paying 17, 348 for self and wife. The ticket was booked on line on 13-09-21 but the same was cancelled on 30.9.21 due to some unavoidable circumstances but so far neither refund status nor amount deposited is confirmed by the cleartrip.
My ticket details:
Trip ID:[protected]
Ms. N Lakshmi
AJKRGM, YK2EHC
AJKRGM,...

I booked a hotel for 2 days where I want to check out from the hotel on the very first day . I called up the Cleartrip customer service but there was nobody to attend my call, tried on the website but it says error, this is a cheap business trick where u can book anything within a second but when the customer needs help there is nobody to help him...

I booked a round trip ticket (Trip id[protected]for with the EZcancel option amounting Rs 7774, which I cancelled. At the time of cancellation, the refund amount shown was Rs . 6770. However later a refund of only Rs. 585 was done!
I paid extra for the ezcancel option only because it claimed to process full refund in case of cancellation, which did not happen. This is cheating with the customers.
I should be paid full...

I have cancelled air ticket on[protected] from Delhi to Lucknow directly from go air and they have processed refund amt on[protected]. They told us that your agent (clear trip) will refund the money. But I have not yet received my money back.
Trip I’d[protected]
Pls do the needful...

PNR LTUJY9, british airways flight delhi to Canada vis Heathrow airport for 8th of October 2021.
While booking the ticket, full name including middle name was entered, but ticket shows only first and last name.
Has been complaining to customer care number since 22nd of September 2021, 2nd day of booking. Still ticket with complete name (including middle name) not provided. Every time customer care representative asks for 24...

Flight ticket booked through Cleartrip:
Cleartrip Trip ID:[protected]
Goa → Mumbai, Fri, 17 Sep 2021, by Alliance Air 9I 9658

Traveller : Mr Prashanth Ravichandran, PNR no. JVDP3
Amount paid Rs. 4, 076

The flight was cancelled by the airline at the last moment.
Cleartrip have taken any steps to arrange refund....

Hello…… recently I was booking a flight to Delhi and it was cancelled by clear trip and they guys said that it will be refunded writhing 3 days but now it shows that the payment is successful and now I have 2 tickets so I don’t know what technical fault they guys have but I need a refund...

Refund is not deposited till this date.
The original travel date 2/7/21
PNR NDESRG
Revision 3/7/21 and again 4/7/21
Spice jet deposited refund on july 5 but not deposited in credit card statement from cleartrip...

It's the second time we are facing issue with same problem . Money deducted, tickets not confirmed.
Could not contact your customer service. The automated voice says trip iD is invalid
Trip id # 36432
Complaint ticket#887763
Email used for booking: [protected]@gmail.com
Travel date: 14-Oct-2021
Booking date 12-Sept-2021

Pls assist with refund and booking with high priority,...

I booked the tickets(TRIP ID NO[protected] AND[protected] on 10th august 2021 and cancelled them on 25th august 2021 .I was also paid EZcancellation charges on the tickets. But I have not received the refund till date in spite of contact your customer care executive again and again. It shows that your services are very poor and your customer executives are also irresponsible for their duties.This is totally harassment with the customers....